2014 JEEP GRAND CHEROKEE Complaints

ON NOVEMBER 17TH, AFTER ABOUT 30 SECONDS DRIVING FORWARD, THE CAR SHIFTED FROM 2ND GEAR BACK TO FIRST GEAR. THE CAR PRACTICALLY SKIDDED TO SHIFT BACK TO FIRST. I WAS THROWN FORWARD IN THE CAR. LUCKILY, I WEAR MY SEATBELT. IT WOULD NOT SHIFT OUT OF FIRST AFTER THAT. THE ENGINE LIGHT CAME ON. I HAD IT TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. THEY SAID SOMETHING IS WRONG WITH THE TRANSMISSION. THEY SAID THEY COULD NOT FIX THE TRANSMISSION, BUT WOULD REPLACE THE ENTIRE TRANSMISSION. THEY SAID WITH A CAR THIS NEW, THEY DO NOT HAVE THE KNOWLEDGE TO FIXING THE TRANSMISSIONS. THEY REPLACED THE TRANSMISSION AND DROVE IT 200 MILES. THEY SAID IT IS FIXED. I PICKED IT UP ON A MONDAY, NOVEMBER 24 AND DROVE IT HOME. THE NEXT DAY, I HAD THE PROBLEM AGAIN. WHEN TURNING ON 4 LANE ROAD (2 IN ONE DIRECTION AND TWO IN ANOTHER), THE VEHICLE STARTED TO GO ACROSS THE INTERSECTION. IT APPEARED TO TRY TO SHIFT TO 2ND, BUT THE CAR STOPPED MOVING (LIKE IT WAS IN NEUTRAL). I HAD TO START BLOWING THE HORN AS ONCOMING CARS WERE COMING AT A HIGH RATE OF SPEED. I COULD HAVE BEEN KILLED. I IMMEDIATELY CALLED THE DEALERSHIP. THEY PICKED THE CAR UP AND DROVE IT BACK TO THE DEALERSHIP. THEY RAN NUMEROUS TESTS ON THE CAR AND COULD NOT DUPLICATE THE PROBLEM. THEY CALLED AND TOLD ME THE CAR WAS READY. I HAVE SEVERE RESERVATION ABOUT GETTING BACK IN A VEHICLE THAT I COULD HAVE BEEN KILLED IN AND DRIVE IT AWAY WHEN I KNOW, THE DEALERSHIP KNOWS AND CHRYSLER KNOWS, THEY COULDN?T DUPLICATE THE PROBLEM AND THEY DIDN?T FIX ANYTHING. SO, BASICALLY, I WILL BE DRIVING A TICKING TIME BOMB THAT COULD BLOW UP AT ANY TIME. MY WIFE, KIDS AND GRANDKIDS COULD BE IN JEOPARDY AND OTHER DRIVERS ON THE ROAD. I PAID OVER 50K FOR THIS VEHICLE, ONLY TO FIND MYSELF STRESSED OUT OVER THIS FACT. I CANNOT GET BACK INTO THIS VEHICLE KNOWING NOTHING WAS FIXED AND I WAS ALMOST KILLED. *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS TO BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED FAILURE.

I HAVE BEEN TO THE DEALERSHIP THREE TIMES TO HAVE MY TRANSMISSION EVALUATED DUE TO THE VEHICLE LURCHING FORWARD AS I SLOW DOWN TO A STOP AS WELL AS ROUGH SHIFTING WHILE WHILE ACCELERATING/DECELERATING. THE DEALERSHIP SAYS A PART NEEDS TO BE REPLACED BUT WAS UNABLE TO GIVE ME AN ESTIMATE OF WHEN THE PART WILL BE IN AND WILL NOT RETURN MY CALLS FOR UPDATES. *JS

TL* THE CONTACT OWNS 2014 JEEP GRAND CHEROKEE OVERLAND. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED WITH FORCE WHEN DRIVING OVER 60 MPH. THE DEALER ROTATED AND BALANCED THE TIRES SEVERAL TIMES, HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS ALSO TAKE TO A TIRE SPECIALIST AND AN INDEPENDENT MECHANIC, WHO BOTH INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE TIRES WERE OPERATING NORMALLY AND THE FAILURE COULD HAVE BEEN DUE TO A DEFECTIVE SUSPENSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 320. UPDATED 12/30/14*CN UPDATED 05/29/2015 *JS

WALLY ARMOUR JEEP DEALER IN ALLIANCE, OHIO STATES THEY HAVE NO PARTS TO FIX SEVERAL RE-CALLS ON MY VEHICLE. NOT ONLY HAVE I CALLED FOR THE REPAIRS SEVERAL TIMES BUT GET MORE RE-CALLS THAT THEY HAVE NO PARTS FOR A FIX. DO I KEEP DRIVING AND HOPE FOR NO INCIDENT? DO I STOP DRIVING MY VEHICLE? THEN WHAT DO I DO FOR TRANSPORTATION? YOU ARE THE "EXPERTS"! PLEASE ADVISE!!!!! *JS

TRAVELING THROUGH NEW JERSEY ON THE HIGHWAY FOR ABOUT ONE HOUR, STOPPED AT SMALL STORE FOR A FEW MINUTES, LEAVING THE PARKING LOT HEADING BACK TOWARDS THE MAIN ROAD AND ATTEMPT TO YIELD TO TRAFFIC, BRAKE PEDAL DEPRESSED 100% AND VEHICLE CONTINUES TO ROLL TOWARDS THE ROAD. THERE WAS JUST ENOUGH ROOM FOR THE DRIVER TO TURN THE VEHICLE AROUND AND BACK INTO THE PARKING LOT. IN THE PARKING LOT THE VEHICLE WAS MOVING AT ABOUT 10 MPH AND THE BRAKE PEDAL WAS DEPRESSED 100%, AGAIN THE BRAKES ARE BARLEY WORKING AND THE CAR TAKES ABOUT 20-30 FEET TO STOP. THERE WAS A RECALL FOR THE 2014 GRAND CHEROKEE BUT ONLY FOR MODELS MANUFACTURED FROM JANUARY 5, 2010, THROUGH SEPTEMBER 8, 2013. OUR GRAND CHEROKEE WAS MANUFACTURED IN NOVEMBER OF 2013 AND IS THEREFORE NOT ELIGIBLE FOR THE RECALL. OUR JEEP WAS TOWED TO A LOCAL JEEP DEALERSHIP WHERE THEY REPLACED THE BRAKE BOOSTER, THEY TOLD US IT HAD FILLED WITH WATER (EXACTLY WHAT THE RECALL FIXES). THE RECALL MUST BE EXPANDED TO ALL AFFECTED 2014 GRAND CHEROKEES. *JS

BLIND SPOT MONITORING SYSTEM IS ERRATIC AND HAS BEEN SINCE DAY 1 OF OWNERSHIP. WORKS WHEN IT FEELS LIKE IT. VERY DANGEROUS.

TL* THE CONTACT OWNS A 2014 GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING THE VEHICLE STOPPED WORKING AND WOULD NOT ACCELERATE. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT THERE WAS A PROBLEM WITH THE FILTER THAT WAS ATTACHED TO THE TRANSMISSION AND THEY RESET THE TRANSMISSION. TWO DAYS LATER IT STOP WORKING WHILE IN THE MIDDLE OF AN INTERSECTION AND WHEN IT WAS DOWN SHIFTING IT BECAME JERKY AND WOULD LUNGE FORWARD. IT ALSO STARTED MAKING A NOISE WHEN PUT INTO REVERSE AND THE DASH SAID THAT THE VEHICLE NEEDED TO BE PUT INTO GEAR WHILE I WAS DRIVING. IT IS BACK AT THE GARAGE AGAIN TO BE FIXED. THIS IS A SERIOUS SAFETY ISSUE! WHEN I WAS AT THE SERVICE CENTER THE MANAGER SHOWED ME A RECALL FROM CHRYSLER THAT WAS DATED 11/2013 AND WAS ABOUT THIS ISSUE. HE ALSO TOLD ME THAT CHRYSLER STOPPED USING THIS TRANSMISSION AT THE END OF 11/2013 BECAUSE OF THESE PROBLEMS. THERE IS NO WAY TO FIX THESE PROBLEMS, BUT CHRYSLER DOES NOT WANT RECALL ANY OF THESE VEHICLES. WHAT IS A CONSUMER SUPPOSE TO DO? *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.