2014 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 12 MPH, THE VEHICLE BEGAN TO SHAKE WHEN SHIFTED INTO SECOND GEAR. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000...UPDATED 11/06/14 *BF

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM: WIRING). THE CONTACT NOTIFIED THE DEALER ONCE IN PERSON AND THREE TIMES OVER THE PHONE AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER FURTHER STATED THAT THEY WERE WAITING ON THE MANUFACTURER TO SUPPLY THEM WITH PARTS TO REPAIR THE VEHICLES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

REPEATED ATTEMPTS TO GET VEHICLE IN FOR RECALLS SUN VISOR AND BRAKE COVER (SERIOUS?) AFTER 2 MONTHS STILL WAY DOWN NON LIST; ALSO, LIST OF RECALLS FOR THIS VEHICLE APPEAR TO INCLUDE MORE ITEMS I HAVE NOT BEEN NOTIFIED ABOUT (ONLY NOTIFIED OF 2 OF THE 5)... *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V392000 (SUSPENSION). THE DEALER STATED THAT BOTH REAR SHOCKS NEEDED TO BE REPLACED, BUT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

WHEN GETTING OUT OF THE VEHICLE I LOCK THE DOOR FROM THE INSIDE , WHEN WALKING AWAY THE CAR WILL UNLOCK. *TR

WHILE SEATING IN THE DRIVER SEAT THE BACK PART OF THE SEAT WHERE THE SEAM IS WILL MAKE A LOUD POPPING NOISE LIKE WHEN YOU BEND A THICK PIECE OF CARD BOARD. YOU DO NOT HAVE TO PUT PRESSURE ON THE SEAT. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY ACCELERATED TO ABOUT 77 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL NUMEROUS TIMES, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CODE SERVICE ELECTRONIC THROTTLE WAS DISPLAYED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 850...UPDATED 11/03/14 *BF UPDATED 7/9/2015 *JS

I TOOK MY 2014 JEEP GRAND CHEROKEE INTO THE DEALERSHIP TO HAVE TWO RECALLS ADDRESSED, BOTH REGARDING THE BRAKES, I BELIEVE. UPON WORKING ON THE VEHICLE, THE MASTER CYLINDER "FELL APART," ACCORDION TO THE SERVICE ADVISOR. THE MASTER CYLINDER IS ON NATIONWIDE BACKORDER, AND I WILL BE IN A RENTAL UNTIL "MID-NOVEMBER 2014." REALLY? THIS IS UNACCEPTABLE. HOW DOES A MASTER CYLINDER "FALL APART"? *TR

ON 9/12/14, WHILE DRIVING HOME FROM THE GROCERY STORE, MY POWER STEERING WENT OUT MID-TURN. THIS IS THE 7TH TIME MY POWER STEERING HAS GONE OUT. IN PREVIOUS INCIDENTS IT WOULD SAY "SERVICE POWER STEERING" AS SOON AS I TURNED ON THE CAR THEN THE LIGHT WOULD GO OUT AFTER A PERIOD OF FEW MINUTES TO AN HOUR AND THE DRIVING WOULD BE FINE. THIS IS THE POWER STEERING HAS GONE OUT WHILE DRIVING. I HAVE PREVIOUSLY TAKEN IT TO THE DEALERSHIP (ORCHARD) A FEW MONTHS AGO FOR THIS PROBLEM AND WAS TOLD THERE WAS NOTHING WRONG AND THERE WERE "NO ALERTS IN THE SYSTEM". THIS TIME I TOOK PICTURES OF THE "SERVICE POWER STEERING" ALERTS. I HOPE THAT THEY WILL ADDRESS THIS ISSUE. IN ADDITION TO THIS, MY VEHICLE HAS HAD MORE THAN 5 SAFETY RECALLS IN THE LAST YEAR AND 2 OF THEM HAVE NOT BEEN ADDRESSED BY (ORCHARD) DUE TO LACK OF PARTS. THIS IS UNACCEPTABLE! *TR