2014 JEEP GRAND CHEROKEE Complaints
View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP GRAND CHEROKEE- PLEASANT HILL, OH
I HAD DRIVEN APPROXIMATELY 520 MILES ENROUTE TO MY VACATION HOME AND WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED AND SEATBELTS WERE IN USE BY BOTH MYSELF AND PASSENGER. SUDDENLY AND AT THE SAME TIME THE SEATBELT AND AIRBAG WARNING LIGHTS CAME ON AND WITHIN A FEW SECONDS THE CRUISE CONTROL DISENGAGED AND THE MESSAGE "ACC/FCW UNAVAILABLE SERVICE REQUIRED" POPPED UP ON THE DASHBOARD. FOR THE DURATION OF MY VACATION THE VEHICLE WAS OPERATIONAL HOWEVER I HAD NO CRUISE CONTROL. CONTACTED TWO JEEP DEALERS IN THE AREA AND THEY WERE TOO BOOKED UP TO SERVICE MY VEHICLE. UPON MY RETURN HOME I TOOK IT IN TO MY JEEP DEALER. HERE IS THE EXACT QUOTE FROM THEIR SERVICE INVOICE AS TO WHAT WAS DISCOVERED: "FOUND MANY MODULES WITH LOSS OF COMMUNICATIONS WITH THE ORC MODULE (AIRBAG MODULE) WITH CODES IN THEM. FOUND ORC TO HAVE AN INTERNAL FAULT, REPLACED AND SET UP ORC MODULE". *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- MONTCLAIR, NJ
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- EAST MEADOW, NY
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (VISIBILITY) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/24/2014*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- MORRIS, CT
RECALL P/14/NHTSA 14V-154 - BRAKE BOOSTER, CALLED IMMEDIATELY AFTER RECEIVING NOTIFICATION (06/05/2014). TOLD PARTS NOT AVAILABLE, ONLY RECEIVING ABOUT 5 PER WEEK. PLACED ON LIST. AS OF 09/11/2014, STILL ON LIST AS PARTS NOT AVAILABLE IN SUFFICIENT QUANTITIES. *TR RECALL P36/NHTSA 14V-391 - SUN VISOR WIRING, SAME AS OTHER RECALL, PARTS NOT AVAILABLE. WHY ARE RECALLS ISSUED IF THERE ARE NO PARTS AVAILABLE? JEEP IS PUTTING OWNERS AT RISK BY NOT HAVING PARTS AVAILABLE. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- VINELAND, NJ
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (VISIBILITY) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/14*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 JEEP GRAND CHEROKEE- COLLINSVILLE, TX
I WAS DRIVING THE VEHICLE AND SUDDENLY THE CAR TOLD ME TO SERVICE THE AIR BAG SYSTEM. I DROVE TO THE DEALER THE NEXT DAY AND WAS TOLD THAT THE VEHICLE REQUIRES A NEW OCCUPANT RESTRAINT CONTROL MODULE. I HAVE BEEN WAITING SINCE MID-JUNE FOR THIS PART TO ARRIVE. I HAVE ALSO LEARNED THAT THE AIRBAGS WILL FAIL IN A COLLISION. THIS IS A SERIOUS SAFETY CONCERN FOR EVERYONE, NOT JUST ME. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- EWING, NJ
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED FOR THE RECALL REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- LAS VEGAS, NV
I HAVE A 2014 JEEP GRAND CHEROKEE SRT. I WAS AT A STOP LIGHT IN THE TURN LEFT LANE. ONCE THE LIGHT CHANGED GREEN I PRESSED ACCELERATOR AND WHILE TURNING ALL POWER CUT OUT ON THE VEHICLE. WHILE IN TRAFFIC I COASTED TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED AFTER I CAN TO A FULL STOP POWER APPEARED TO COME BACK ON AND I PUSHED THE START BUTTON WITH FOOT ON BRAKE. SECOND EVENT HAPPENED 9/10/14 AGAIN I WAS IN THE LEFT HAND TURN LANE (DIFFERENT STREET) AND WHEN LIGHT CHANGED I PRESSED ACCELERATOR AND WHILE STARTING THE TURN ALL POWER INSTANTLY WENT OUT RENDERING THE VEHICLE TOTALLY DISABLED IN TRAFFIC. ONCE I GOT IT INTO A SAFE SPOT I CALLED AND TRIED TO HAVE IT JUMP STARTED. THIS DID NOT WORK AT ALL. TOTAL POWER FAILURE NO RESPONSE AND HAD TO BE TOWED TO DEALER. VERY DANGEROUS SITUATIONS. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- LA QUINTA, CA
OUR 2014 JEEP GRAND CHEROKEE WAS ISSUED A RECALL FOR BRAKE BOOSTER. THE NEEDED REPAIR WAS NOTED BY DEALER WHEN THE VEHICLE WAS IN FOR ROUTINE VEHICLE MAINTENANCE ON JUNE 4, 2014 AND WE ALSO RECEIVED A RECALL NOTICE. WE WERE TOLD ON 6/4/14 THAT THERE WERE NO PARTS AVAILABLE TO MAKE REPAIRS AND WE WOULD BE NOTIFIED WHEN THE PARTS CAME IN. TO DATE 9/11/14, THE REPAIRS HAVE NOT BEEN COMPLETED. WE HAVE CALLED THE DEALER, 4 TIMES INCLUDING THE SERVICE MANAGER, AND CHRYSLER (GROUP RECALL ASSISTANCE CENTER) TWICE. THE REPAIRS HAVE STILL HAS NOT BEEN MADE AND NO APPOINTMENTS HAVE BEEN SET UP. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- ROCHESTER HILLS, MI
NOTICED VEHICLE HAS CREAKING NOISE FROM THE REAR PORTION OF THE CAR. ESPECIALLY WHEN DRIVING AT LOW SPEED. SUSPECTED WAS THE REAR SUSPENSION BUSING. MADE AN APPOINTMENT AT THE DEALERSHIP TO CHECK UP. *TR
Source: NHTSA WEB SITE