2014 JEEP GRAND CHEROKEE Complaints

View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 JEEP GRAND CHEROKEE
    - SPOKANE, WA

    2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *SMD THE CONSUMER STATED TWICE, HE ENCOUNTERED A SERIOUS PROBLEM. WHEN HE ATTEMPTED TO MAKE A TURN, THE VEHICLE ALMOST STALLED. HE TRIED PUMPING THE ACCELERATOR, BUT THE VEHICLE WOULD ONLY MOVE AT A CRAWL. THE SECOND INCIDENT OCCURRED ON JULY 31, 2014, THE CONSUMER WAS ATTEMPTING TO MAKE A TURN, WHEN THE VEHICLE ALMOST STALLED. THE CONSUMER WAS INFORMED THERE WERE SOME WIRES THAT RUBBED AGAINST SOMETHING THAT CAUSED THE ENGINE TO STALL. *JB

    Source: CONSUMER LETTER
  • 2014 JEEP GRAND CHEROKEE
    - BREWSTER, NY

    I HAVE HAD THIS SUV FOR ALMOST ONE YEAR. ON MULTIPLY INSTANCES I HAVE THOUGHT TO HAVE PUT THIS TRUCK IN PARK, BUT IT HAS EITHER GONE INTO NEUTRAL OR REVERSE. IT COMES WITH AN ELECTRONIC SHIFTER. BECAUSE IT IS ELECTRONIC IT HAS THE SAME POSITION IN ANY AND ALL OF THE FOUR DESIRED GEARS. FURTHER COMPLICATING THE PROCESS OF MAKING SURE THE TRUCK IS IN THE DESIRED GEAR IS THAT THE ONLY WAY TO TELL WHAT GEAR YOU ARE IN IS BY AN ILLUMINATED SHIFTER WITH LETTERS P R N D/S ... WHEN IT VERY SUNNY OR YOU HAVE THE SUNROOF SHADE OPEN IT IS EVEN MORE DIFFICULT. HAVING THE SUNROOF OPEN ON A SUNNY DAY(DIFFERENT THAN JUST THE SHADE OPEN) IT IS ALMOST IMPOSSIBLE!! I BELIEVE SOMETHING TRAGIC WILL OCCUR EVENTUALLY IF THIS NOT CORRECTED. IT WONT WITH ME BECAUSE I AM VERY AWARE OF THE SITUATION. BUT SOMEONE SOMEWHERE WILL NOT BE AS AWARE OF IT AS I AM! I HAVE THE SAME TRUCK IN 2009 AND IT DOES NOT OPERATE IN THAT METHOD. I DO NOT KNOW HOW MANY OTHER VEHICLES OPERATE MANNER BUT I WILL NOT BE BUYING ANOTHER ONE AND THOUGHT OTHERS DESERVED THIS INFORMATION. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - BALLSTON SPA, NY

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 59 MPH, THE CONTACT CRASHED INTO A GUARD RAIL. THE VEHICLE WENT AIRBORNE AND LANDED IN A DITCH OF WATER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED AN INJURED BACK, THE FRONT PASSENGER HAD TO GET STITCHES FROM THE IMPACT OF THE WINDOW GLASS, AND THE REAR SEAT PASSENGER HAD WATER IN THE LUNGS AND CONTUSIONS TO HIS HEAD, WHICH ALL REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000..UPDATED 09-15-14 *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - CANDIA, NH

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE ONLY DISTRIBUTING TWO PARTS PER SHIPMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - NEWTOWN, PA

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) ALONG WITH 14V391000 (ELECTRICAL) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - VENTNOR, NJ

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V293000 (VEHICLE SPEED CONTROL) AND NHTSA CAMPAIGN NUMBER: 14V391000. HOWEVER, THE PARTS WERE NOT AVAILABLE FOR EACH RECALL. THE DEALER WAS UNAWARE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - MIDDLEBURY, CT

    ?APPROXIMATELY TWENTY NINE (29) DAYS AFTER PURCHASING THE VEHICLE I BEGAN TO HAVE TROUBLE WITH THE 911 BUTTON ON THE REARVIEW MIRROR FLASHING RED WHICH WOULD LEAD TO A MESSAGE ON THE NAVIGATION SCREEN WHICH READ ?VEHICLE PHONE REQUIRES SERVICE CONTACT DEALER?. ?THE VEHICLE HAS BEEN RETURNED TO THE DEALER FOR SERVICE ON 12/21/13, 5/17/14, 7/21/14 AND 7/29/14 FOR THIS 911 BUTTON ISSUE ON 5/17/14 SAID VEHICLE WAS RETURNED TO THE CROWLEY SERVICE DEPT. FOR THE SAME PROBLEM OF THE 911 BUTTON FLASHING AND THE MESSAGE ON THE NAVIGATION SCREEN READING ?VEHICLE PHONE REQUIRES SERVICE CONTACT DEALER.? ON 7/21/14 SAID VEHICLE WAS AGAIN BROUGHT TO THE CROWLEY SERVICE DEPT. FOR A MULTITUDE OF ISSUES: ?AGAIN THE 911 LIGHT ON THE REARVIEW MIRROR WAS FLASHING AND THE NAVIGATION SCREEN READ ?VEHICLE PHONE REQUIRES SERVICE CONTACT DEALER?. ?THE AIRBAG LIGHT ON THE DASHBOARD WAS ILLUMINATED: ?THE SEATBELT INDICATORS FOR BOTH DRIVER AND PASSENGER WERE LIT UP AND WOULD NOT STOP ?DINGING? REGARDLESS OF PROPER USE OR THERE NOT BEING A PASSENGER IN THE SEAT ?THE RPMS WOULD SUDDENLY SKYROCKET AND THE VEHICLE WOULD MAKE A ?VROOM? NOISE WHILE THE DIGITAL SCREEN READ ?SERVICE SHIFTER?: ?THE AIR CONDITIONING SYSTEM WAS BLOWING WARM AIR. ON 7/29/14 SAID VEHICLE WAS RETURNED TO THE CROWLEY SERVICE DEPT. FOR A COMPLETELY NON-FUNCTIONAL A/C SYSTEM. ON 7/31/14, AFTER HAVING THE VEHICLE BACK FROM THE CROWLEY SERVICE DEPT FOR LESS THAN 24 HOURS, I ATTEMPTED TO ANSWER A PHONE CALL USING THE BLUETOOTH SOFTWARE IN SAID JEEP. THE IN DASH PHONE DISPLAYED ON THE NAVIGATION SCREEN NO LONGER RINGS TO NOTIFY THE DRIVER OF AN INCOMING CALL. ATTEMPTS TO SELECT THE GREEN BUTTON TO ANSWER THE CALLS LEAD TO A TRANSFER OF AUDIO FROM BLUETOOTH TO THE HANDHELD DEVICE, (ILLEGAL TO USE WHILE DRIVING IN CT), AND THE CALL IS TERMINATED. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - AUSTIN, TX

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - DUBOIS, PA

    AUTOMATIC HEADLIGHT DIMMER SYSTEM - HIGH-BEAM TO LOW-BEAM NON-OPERABLE. I BELIEVE THE SENSOR DEVICE BEHIND THE REARVIEW MIRROR IS FAULTY. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - MEDFORD, NY

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER COULD NOT REPAIR THE VEHICLE FOR FOUR MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE