2014 JEEP GRAND CHEROKEE Complaints
View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP GRAND CHEROKEE- MATTHEWS, NC
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- WADSWORTH, IL
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- GILROY , CA
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- SCOTT AIR FORCE BASE , IL
I HAVE NO HAD AN INCIDENT YET BUT NONE OF THE DEALERSHIPS ARE CLAIMING TO HAVE THE PART AVAILABLE AND SAY IT IS ON BACK ORDER. THIS IS RIDICULOUS THAT A SAFETY RECALL IS IN EFFECT AND THEY DO NOT MAKE EVERY ATTEMPT TO REMEDY THE PROBLEM FOR A CUSTOMER WHO JUST SPENT 50,000.00. *JS
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 JEEP GRAND CHEROKEE- BELFORD, NJ
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- WEST HARRISON , NY
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT MENTIONED THAT HE WAS CONCERNED ABOUT HIS SAFETY SINCE THE PART WAS NOT AVAILABLE IN ORDER TO PERFORM THE REPAIRS. THE DEALER WAS CONTACTED, WHO MADE HIM AWARE THAT THERE WAS A WAITING LIST IN ORDER TO GET THE REPAIR COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT DID NOT EXPERIENCE THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 27,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- RICHMOND, WA
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT EXPRESSED THAT THREE MONTHS WAS AN UNREASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE CONTACT STATED THAT SHE DOES NOT THINK THAT CHRYSLER WAS NOT PUTTING SAFETY FIRST. THE CONTACT WANTED TO KNOW WHEN PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAS NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- OLATHE, KS
THE DEF INJECTOR FOR THE 2014 JEEP GRAND CHEROKEE ECODIESEL IS LOCATED UNDERNEATH THE VEHICLE BEHIND THE REAR WHEELS. IT IS VERY BRITTLE AND SENSITIVE AND IF A ROCK OR SPLASHING WATER FROM THE TIRE HITS THE INJECTOR IT WILL BREAK. THE JEEP WILL THEN GIVE ONLY 200 MILES TO THE DRIVER AND THEN WON'T START. THIS SEVERELY AFFECTS THE CONFIDENCE OF LONG DISTANCE TRAVEL OF THE DRIVER. THERE IS NO SKID PLATE OR PROTECTIVE PANEL TO MITIGATE THIS ISSUE EXCEPT IT BREAKING AND GETTING IT FIXED UNDER WARRANTY. EVEN WITH THE OPTIONAL OFF ROAD PACKAGES DOES IT NOT GET A PROTECTIVE PANEL. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- LEESBURG, VA
1) DRIVING ~ 45 MPH. 2) PARKING/CRASH DETECTION SENSOR ON THE FRONT DRIVER SIDE MAKES AUDIBLE NOISE FOR 2 SECONDS, THEN NOISE CEASES - THIS PARKING/CRASH DETECTION ISSUE WAS REPORTED TO THE DEALERSHIP 3 DAYS PRIOR. 3) ALL CONSOLES GO BLANK, TO INCLUDE SPEEDOMETER (WHICH IS DIGITAL), TEMPERATURE, NAVIGATION, ETC. (DRIVER & CENTER CONSOLES) - HANDS FREE PHONE CALL LINKED WITHIN THE VEHICLE DISCONNECTS MIDWAY THROUGH CALL AT THIS TIME AS WELL. 4) ENGINE APPEARS OPERATIONAL, BUT SEEMS TO BE IN A LOWER GEAR AND ACCELERATION IS PROBLEMATIC, BRAKES ARE SLUGGISH. 5) ELECTRICAL SYSTEM IN THE VEHICLE REBOOTS WHILE DRIVING ~10 SECONDS LATER, DISPLAYING MULTIPLE WARNING MESSAGES (CHECK ENGINE LIGHT, LOW BATTERY VOLTAGE, NO ABS, SUSPENSION SYSTEM, ETC.). 6) PULLED THE CAR OVER AT THE FIRST SAFE LOCATION ~1/4 MILE. 7) VEHICLE WOULD NOT GO INTO PARK, APPLIED EMERGENCY BRAKE AND TURNED VEHICLE OFF. 8) RESTARTED VEHICLE, CHECK ENGINE AND LOW BATTERY VOLTAGE LIGHT REMAINS ON, BUT VEHICLE APPEARS STABLE ENOUGH TO DRIVE ~2 MILES HOME. *TR
Source: NHTSA WEB SITE