2014 JEEP GRAND CHEROKEE Complaints

INCIDENT: WHILE OPERATING VEHICLE, VISUAL DISPLAY SCREEN WENT BLACK (NO DATA). COMPUTER ATTEMPTED REBOOT AND DISPLAYED A VEHICLE PHONE REQUIRES SERVICE MESSAGE. SIMULTANEOUSLY, A SERVICE AIR BAG AND DRIVER SEATBELT UNBUCKLED WARNING VISUAL AND AUDIBLE DISPLAYED ON THE INSTRUMENT PANEL AND WOULD NOT SHUT OFF. COMPUTER CONTINUED TO ATTEMPT REBOOTING. HISTORY: THE REPEATED REBOOTING OF THE COMPUTER HAS BEEN OCCURRING SEVERAL TIMES A MONTH SINCE IT WAS PURCHASED IN JUNE 2013. THREE DEALER ATTEMPTS TO REPAIR HAVE FAILED TO CORRECT THE REBOOTING. DEALER HAS NOT REPLACED ANY HARDWARE, REPORTEDLY ONLY RELOADED SOFTWARE. A SEARCH OF THE INTERNET REGARDING THESE ISSUES DISPLAY PAGE AFTER PAGE OF RELATED PROBLEMS WITH THIS VEHICLE. *TR

TO WHOM IT MAY CONCERN TOOK MY 2014 JEEP GRAND CHEROKEE IN FOR RECALL WORK ON THE CLUSTER PANEL AND BRAKES. WHEN I GOT IT BACK THE BRAKES YOU HAD TO PRESS HALFWAY TO THE FLOOR TO STOP THE VEHICLE AND ALSO HAS A SMALL VIBRATION AS SOON AS YOU STEP ON THEM. I BROUGHT THIS TO THE DEALERSHIPS ATTENTION AND HE SAID HE NEEDED TO ORDER A BRAKE BOOSTER AND IT MAY TAKE AWHILE. HE SAID HE HAS A BACKLOG OF ORDERS THAT ARE OVER A MONTH AND A HALF OLD. I'M CONCERNED ABOUT DRIVING THIS VEHICLE AS IT IS TODAY BECAUSE OF THE BRAKE ISSUE. THAT'S WHY I'M WRITING YOU TODAY TO SEE IF YOU CAN GIVE ME ANY ASSISTANCE IN GETTING THIS MATTER RESOLVED. THANK YOU, *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/28/14*CN UPDATED 09/17/2014*JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THERE WAS WAITING LIST AND THAT THE MANUFACTURER WAS ONLY SENDING 1 REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THAT FAILURE. UPDATED 08/27/14*LJ UPDATED 09/16/2014 *JS

WHILE DRIVING UP A GRADE AT 50 MPH, VEHICLE BEGAN TO SHAKE/SHUDDER/VIBRATE. I HAD TO TRAMP THE ACCELERATOR TO ENGAGE THE TRANSMISSION TO WORK THROUGH THE SITUATION. THIS HAS HAPPENED AT LEAST A DOZEN TIMES. DEALER HAS NOT BEEN ABLE TO REPLICATE THE CONDITION. THE CATALYTIC CONVERTER IS BEING REPLACED ON 7/16. I DO NOT KNOW IF THIS IS THE CAUSE OF THE PROBLEM. *TR

ONE HEAD LIGHT IN MY 2014 JEEP GRAND CHEROKEE IS OBVIOUSLY BRIGHTER THAN THE OTHER. UPON INSPECTION OF THE HEADLIGHTS THEY ARE NOTICEABLY DIFFERENT. ONE ISSUE AFTER ANOTHER WITH THIS VEHICLE ! *TR

PURCHASED MY 2014 JEEP GRAND CHEROKEE IN FEBRUARY OF 2014. VEHICLE RANDOMLY DISPLAYS "PARKING BRAKE ENGAGED" AND THE BRAKE LIGHT KEEPS FLASHING. EVEN WHEN THE MESSAGE DOES NOT DISPLAY THE BRAKE LIGHT WILL RANDOMLY START FLASHING AND DOESN'T STOP. TOOK IT TO THE DEALER IN JUNE. THEY TELL ME THIS ISSUE IS NOT PART OF THE RECALL ISSUE WITH THE BRAKES BUT THEY DON'T KNOW WHAT'S WRONG WITH IT. *TR

I RECEIVED A SAFETY RECALL NOTICE FOR A BRAKE DEFECT ON MY 2014 JEEP GRAND CHEROKEE. NOTICE INFORMED ME TO MAKE AN APPOINTMENT FOR REPAIR WITH MY DEALER. I MADE THE APPOINTMENT ASSUMING IT WAS FOR REPAIR AS THE NOTICE STATED. WHEN I TOOK MY JEEP IN I WAS INFORMED THE APPOINTMENT WAS FOR INSPECTION ONLY THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND DID NOT HAVE AN ESTIMATE ON WHEN THE PART WOULD BE AVAILABLE. A SAFETY RECALL MEANS THERE IS A DEFECTIVE PART ON THE VEHICLE THAT IF NOT REPAIRED COULD CASE AN ACCIDENT AND POSSIBLE DEATH. SO EVERYONE WHO DRIVES A VEHICLE COVERED BY THE RECALL PUTS THEIR LIFE IN DANGER EVERYTIME THEY GET BEHIND THE WHEEL. THE ONLY PURPOSE THIS RECALL HAS SERVED IS TO WARN PEOPLE THAT THEY ARE OPERATING A VEHICLE THAT THEY MAY LOSE THEIR LIFE IN. GOOD JOB CHRYSLER !!! *TR