2014 JEEP GRAND CHEROKEE Complaints
View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP GRAND CHEROKEE- DARNESTOWN, MD
AS I WAS DRIVING THE CAR THE SEAT BELT AND AIR BAG WARNING LIGHTS CAME ON, BUT THE SEAT BELT WAS BUCKLED. THE WARNING SAID DRIVER SEAT BEAT WAS UNBUCKLED AND THE AIR BAG SYSTEM WARNING LIGHT CAME ON WITH A WARNING MESSAGE. BROUGHT CAR TO DEALER, WHO INFORMED ME THAT THE PARTS ARE BACK ORDERED FOR A MONTH - WHAT DOES THAT SAY ABOUT THE PART. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- HOUSTON , TX
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL UNAVAILABLE TO REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- SUMMERVILLE , SC
DRIVING DOWN INTERSTATE WHEN ON VACATION AWAY FROM HOME, AND MESSAGE ABOUT EXHAUST FILTER FULL CAME ON. MESSAGE INSTRUCTED TO DRIVE AT HIGHWAY SPEEDS WHICH I HAD ALREADY BEEN DOING FOR HOURS. SUDDENLY A RED LIGHTENING BOLT SYMBOL APPEARS ON DASH WITH MESSAGE STATING TO SERVICE THROTTLE BODY. VEHICLE SUDDENLY DROPPED INTO 3RD GEAR AND DECELERATED SUDDENLY WITH NO WARNING. LIMITED CONTROL OF VEHICLE SPEED TO UNDER 20MPH IN TRAFFIC FLOW THAT WAS GREATER THAN 70MPH. VEHICLE TOWED TO DEALERSHIP FOR REPAIR. VEHICLE RETURNED ONLY TO HAVE SAME INCIDENT OCCUR AGAIN AROUND JUNE 9TH. THIS TIME IT WAS TAKEN TO LOCAL DEALERSHIP WHO INSIST THE ERROR MESSAGE WAS DUE TO THE WRONG OIL INSTALLED WHILE THE VEHICLE WAS IN THE SHOP FOR THIS SAME PROBLEM A WEEK EARLIER. DEALERSHIP SAYS IT WON'T HAPPEN AGAIN. NOW ON JULY 1, THE SAME PROBLEM HAPPENED AGAIN. NO WARNING. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON, AND THE VEHICLE DECELERATED SUDDENLY FROM 50MPH TO 5MPH IN HEAVY TRAFFIC. WILL SCHEDULE TO HAVE VEHICLE TOWED TO DEALERSHIP AS IT IS NOT SAFE TO DRIVE. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- PHILADELPHIA, PA
I WAS DRIVING ON THE HIGHWAY IN RUSH HOUR TRAFFIC WHEN THE CAR SUDDENLY ACCELERATED AND SIDE SWIPED A SCHOOL BUS. THE CAR WENT OUT OF CONTROL AND WAS UNABLE TO BE STOPPED, CRASHING INTO A CONCRETE MEDIA ON THE LEFT SIDE OF THE HIGHWAY BEFORE SPINNING ACROSS THREE LANES OF TRAFFIC AND CRASHING INTO THE CONCRETE BARRIER ON THE RIGHT SIDE OF THE HIGHWAY AND FINALLY STOPPING. THE CAR WAS TOTALED - THE ENTIRE FRAME WAS TWISTED, ALL FOUR TIRES WERE DESTROYED, THE BUMPER WAS HANGING OFF. THERE WAS SEVERE DAMAGE TO THE ENTIRE CAR - NOT ONE CORNER OR AREA OF THE CAR WAS NOT DENTED, DINGED OR SCRAPED. NONE OF THE AIR BAGS DEPLOYED (DESPITE THE VIOLENT NATURE OF THE CRASH). I WALKED AWAY FROM THE ACCIDENT BUT HAD A HERNIATED DISC IN MY BACK AND AN INJURY TO THE ROTATOR CUFF IN MY RIGHT ARM AND MISSED A SIGNIFICANT AMOUNT OF TIME FROM WORK WHILE RECOVERING. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- MOUNTAN HOME, AR
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER PROVIDED A TIME FRAME OF 41 WEEKS FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 JEEP GRAND CHEROKEE- STONE MOUNTAIN, GA
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT DEALER AND MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED TIME FRAME OF WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- ROCHESTER, MI
THE VEHICLE DOES NOT RELIABLY SELECT THE PARK POSITION AND IN GENERAL IT IS VERY AWKWARD TO SELECT ANY GEAR WITHOUT PUTTING INTO THE WRONG GEAR, REVERSE FOR FORWARD, NEUTRAL FOR REVERSE, ETC , . ON MULTIPLE OCCASIONS AFTER THE VEHICLE WAS APPARENTLY PUT IN PARK IT SUDDENLY ROLLED AWAY IN REVERSE GEAR. IT WAS THEN VERY DIFFICULT TO SELECT THE PARK POSITION TO STOP THE VEHICLE . THE SUDDEN MOVEMENT IN REVERSE ALMOST CAUSED THE VEHICLE TO HIT ANOTHER CAR. PROBLEM HAS OCCURRED ON AT LEAST FIVE OCCASIONS. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- ALLIANCE, OH
VEHICLE TRAVELING AT 5 MPH, A/C ON MAX, FAN SPEED AT HIGHEST SETTING. A LOUD "POP", FOLLOWED BY A RUSH OF REFRIGERANT THROUGH THE VENTS. THE VENTS HAD BEEN POINTED DIRECTLY AT MY FACE AND I IMMEDIATELY STARTED CHOKING. WITHIN 3 SECONDS, THE ENTIRE INTERIOR HAD BEEN FLOODED WITH THIS DENSE FOG OF REFRIGERANT. I COULD NOT SEE, I COULD NOT BREATHE, I THOUGHT MY JEEP WAS TRYING TO KILL ME. I MANAGED TO STOP THE VEHICLE, OPEN THE DOOR AND EXIT BEFORE I CHOKED TO DEATH. I OPENED ALL OF THE DOORS AND LET THE VEHICLE "AIR OUT" BEFORE GETTING BACK IN TO DRIVE HOME. THE VEHICLE IS BEING SERVICED AT THE DEALER RIGHT NOW. THE FAILURE IS A LEAK IN THE EVAPORATOR COIL. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- WALNUT CREEK, CA
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT ONE PART PER WEEK WAS BEING MAILED BY THE MANUFACTURER. THE CONTACT WAS PLACED ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- SIMPSONVILLE, SC
FRONT CV AXLE BOOT IS EXPLODED. THE RETAINING CLIP HAS FALLEN OFF, GREASE IS EVERYWHERE. THE VEHICLE DID NOT EVEN MAKE THE TRIP BACK FROM THE DEALERSHIP WHEN NEW, CAR HAS LESS THAN 150 MILES. *TR
Source: NHTSA WEB SITE