2014 JEEP GRAND CHEROKEE Complaints

WHOLE PANEL GOES BLANK LOSE ALL INFO FOR DRIVING BRAKES SEEM ABNORMAL DOES NOT BRAKE EASY. NAVIGATION INSTRUMENT PANELS GO BLANK AND FREEZE ALSO CAR SHIFTER FROM AUTO DRIVE TO SUPER WHILE DRIVING. 3RD ATTEMPT TO FIX REPLACED WHOLE CLUSTER BUT STILL HAVE THE SAME PROBLEM MY WIFE WILL NOT DRIVE CAR ANYMORE DUE TO FEAR OF SAFETY AND HAVE CHILDREN ONLY 5000 MILES ON IT AND WE CANNOT DRIVE ANYMORE VERY UNSAFE. LEMON LAW SHOULD GO INTO EFFECT ASAP. *TR

DURING A TRIP OF APPROX 250 MILES, AFTER 4 HOURS OF DRIVING THE VEHICLE EXHIBITED NUMEROUS ALARMS AS FOLLOWS; "AIR BAG SYSTEM REQUIRES SERVICE", "DRIVERS SEATBELT DISCONNECTED", "FRONT PASSENGER SEATBELT DISCONNECTED", AND "VEHICLE PHONE REQUIRES SERVICE". AT ALL TIMES BOTH DRIVER AND PASSENGER HAD THEIR SEATBELT ON, POSITIVELY CONNECTED. THE VEHICLE WOULD RANDOMLY REPEAT THE CHIMES AS IF THE ALARMS WERE COMING IN REPEATEDLY. AFTER APPROX. 1/2 HOUR, ALL ALARMS RESET. 2 DAYS LATER ON THE RETURN TRIP, ABOUT 1 HOUR INTO THE TRIP THE SAME PROBLEMS AS LISTED ABOVE REPEATED ITSELF, EXCEPT IT WILL NO LONGER RESET. PRESENTLY VEHICLE, UPON STARTUP GOES THROUGH THE ABOVE MENTIONED ALARMS WITH THE SEATBELT LIGHT, AND AIRBAG LIGHT CONSTANTLY ON. AFTER RESEARCHING THIS PROBLEM ON JEEP FORUMS FOR THE WK2 MODEL, THEIR APPEARS TO BE NUMBER FAILURES OF THE ORC MODULE FOR THIS VEHICLE. MY VEHICLE HAS NOT BEEN ANALYZED BY CHRYSLER AT THIS TIME, BUT A SERVICE DATE IS SCHEDULED. CURRENTLY AS STATED BY A CHRYSLER EMPLOYEE, THERE ARE 400 ORC MODULES BACKORDERD FOR THIS YEAR VEHICLE. *TR

DRIVER'S SIDE FRONT OUTER CV JOINT BOOT SLIPPED DUE TO AN IMPROPERLY-INSTALLED BOOT CLAMP AND THE GREASE FROM THE JOINT MIGRATED TO THE BRAKE SPLASH GUARD, SUSPENSION COMPONENTS, AND INSIDE OF THE WHEEL ON THAT SIDE. NO GREASE APPARENT ON THE BRAKE ROTOR AT THIS TIME, HOWEVER THE DEALER, GRAPEVINE DODGE CHRYSLER JEEP, IN GRAPEVINE, TX, HAS INSTRUCTED ME TO DRIVE THE VEHICLE TO THEM FOR SERVICE IN A FEW DAYS. ANY GREASE ON THE BRAKE ROTOR COULD CAUSE A BRAKE FAILURE ON THAT SIDE (LEADING TO LOSS OF CONTROL) AND WOULD REQUIRE SOME PARTS TO BE REPLACED. I UNDERSTAND THAT THIS IS A COMMON PROBLEM WITH JEEP GRAND CHEROKEES MANUFACTURED IN MARCH AND APRIL OF 2014, HOWEVER THE DEALER'S SERVICE ADVISOR WHOM I SPOKE WITH APPEARS TO BE UNAWARE OF THE TREND AND LARGELY IGNORANT OF THE DANGER THAT IT PRESENTS. *TR

FRONT CV BOOT CLAMP FAILURE: NOTED GREASE ON LEFT FRONT WHEEL, LOOKED UNDERNEATH TO FIND AXLE GREASE SPLATTERED ALL OVER INSIDE OF THE RIM, BRAKE CALIPER, AND MOST FRONT LEFT AXLE COMPONENTS. CLAMP WHICH HOLDS THE CV JOINT BOOT IN PLACE AT THE WHEEL WAS MISSING AND CV BOOT WAS OFF, ALLOWING GREASE TO ESCAPE FROM CV JOINT. THE SAME PROBLEM HAS BEEN REPORTED NUMEROUS TIMES ON THIS SITE, AS WELL AS ON THE JEEP OWNER FORUMS, AND SEEMS TO AFFECT 2014 JEEP GRAND CHEROKEES BUILT BETWEEN EARLY MARCH AND MID-APRIL. MANY OWNERS HAVE REPORTED BOTH CV BOOT CLAMPS FAILING (BOTH FRONT AXLES), AT DIFFERENT TIMES. AT THIS POINT JEEP HAS NOT ISSUED ANY TYPE OF RECALL FOR THE ISSUE. THE AFFECTED AXLE HAS BEEN SINCE REPLACED, AFTER A 6 DAY WAIT FOR THE PART. *TR

I WAS DRIVING THROUGH TOWN AND STARTED GETTING WARNING SAYING THAT THE DRIVERS SIDE AIRBAG NEEDED SERVICED AND DRIVES SIDE SEAT BELT NOT BEING DETECTED. I IMMEDIATELY CONTACTED THE CHRYSLER DEALERSHIP AND SCHEDULED AN APPT., TOOK JEEP IN ON FIRST AVAILABLE DATE AND MECHANIC TOLD ME IT WAS A MODULE THAT HAD TO BE ORDERED AND THEIR WERE ONLY 24 OF THEM IN THE COUNTRY, I ASKED IF I HAVE AN ACCIDENT, WILL THE AIR BAD DEPLOY AND HE SAID HE DIDN'T KNOW, (THAT BEING MY MAIN CONCERN). HE ALSO TOLD ME THERE WAS A RECALL ON THE BRAKE BOOSTER AND HAS TO ORDER PART FOR THAT ALSO. IT HAS BEEN ALMOST A MONTH SINCE THEY ORDERED PARTS AND THEY ARE NOT IN YET. OBVIOUSLY THE DEALERSHIP ISN'T CONCERNED ENOUGH TO EXPEDITE THE ORDER OR GIVE ME ANOTHER VEHICLE TO DRIVE WHILE WAITING ON PARTS. I'M WONDERING, HAVE THERE BEEN ANY OTHER REPORTS FOR 2014 JEEPS WITH THESE ISSUES? *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/16/2015 *JS

THERE WAS NOT AN ACCIDENT (THE FORM ABOVE MADE ME FILL IN A DATE) I RECEIVED A RECALL NOTICE FOR MY JEEP, I CALLED MY LOCAL DODGE/JEEP DEALER AND TOLD THEM THERE WAS A RECALL AND ASKED IF I COULD BRING IT IN. I WAS TOLD THERE WAS A 26 WEEK, NOT 26 DAYS, BUT A 26 WEEK WAIT FOR REPAIR DUE TO THIS PARTICULAR RECALL (NOTIFICATION CODE: P14). I READ IN THE RECALL NOTICE THAT MY BRAKES COULD BE COMPROMISED AND MAY CAUSE A CRASH. SO I HAVE TO WAIT 26 WEEKS BEFORE THIS CAN BE FIXED? I WAS TOLD BY MY LOCAL DEALER, I WOULD BE PUT ON A WAITING LIST. WHY? *TR

ALERT CAME UP STATING AIRBAGS NEED TO BE SERVICED. THEN ALERT CAME ON SAYING DRIVERS SEATBELT NOT FASTENED (IT WAS BUCKLED). I PULLED OVER AND PUT THE CAR IN PARK. TURNED THE ENGINE OFF AND RESTARTED. ALERTS CAME BACK ON. ALSO CAME UP WITH ALERT THAT ONBOARD SERVICE/EMERGENCY PHONE NEEDED TO BE SERVICED. TOOK TO DEALERSHIP AND THEY SAID IT IS THE ORC MODULE. THE PART IS BACK ORDERED AND I AM CONCERNED ABOUT DRIVING THE CAR FOR SEVERAL WEEKS WITHOUT FUNCTIONING AIRBAGS. ALSO, NOT SURE IF THERE IS AN ISSUE WITH SEATBELTS GIVEN THE ALERT. *JS

PURCHASED BRAND NEW JEEP GRAND CHEROKEE OVERLAND 4X4 WITH A 03/14 BUILD DATE ON MAY 26, 2014. ON MAY 30TH, 2014.....5 DAYS LATER......NOTICED AN EXCESSIVE AMOUNT OF GREASE ON THE INSIDE OF BOTH FRONT RIMS. AFTER RESEARCHING THE ISSUE, CAME ACROSS A BLOG ON JEEPFORUM.COM THAT DESCRIBED AND PROVIDED PICTURES OF OTHERS WITH SAME BUILD DATE THAT HAD EXPERIENCED THE SAME PROBLEM. NOTIFIED JEEP CUSTOMER CARE HOTLINE OF THE ISSUE AND THEY CLAIMED TO HAVE NO KNOWLEDGE OF ISSUE. TOOK VEHICLE TO DEALERSHIP IT WAS PURCHASED FROM AND THEY DIAGNOSED THE ISSUE AS A LOOSE CLAMP ON THE FRONT CV DRIVESHAFT AXLES. BOTH SIDES HAD TO BE REPLACED. DEALERSHIP CLAIMED TO BE UNAWARE OF THE ISSUE AFFECTING A LARGER NUMBER OF JEEP AND DODGE OWNERS. HOW MANY INDIVIDUALS NEED TO DIE/BE HURT FOR A RECALL TO BE ISSUED FOR THIS FACTORY DEFECT? HTTP://WWW.JEEPFORUM.COM/FORUM/F309/FACTORY-DEFECT-WARNING-GREASE-FRONT-WHEELS-3-14-BUILD-DATE-2352729/INDEX18.HTML. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THEY ONLY RECEIVED ONE PART PER WEEK FOR REPAIRS; THEREFORE, THE REPAIR WOULD NOT BE PERFORMED FOR SEVERAL WEEKS. THE CONTACT WAS PLACED ON A WAITING LIST. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.