2014 JEEP GRAND CHEROKEE Complaints

INSPECTED FRONT WHEELS NOTICING GREASE ON THE INSIDE OF RIMS. UPON FURTHER INSPECTION, FOUND DEFECTIVE CV JOINT BOOTS CAUSING GREASE TO BE SPREAD ALL OVER INSIDE OF BOTH FRONT WHEELS. *TR

THE VEHICLE SLIPPED INTO "MANUAL SHIFT MODE" SEEMINGLY ON IT'S OWN NOT ALLOWING THE TRANSMISSION TO SHIFT AFTER I PULLED OUT OF MY DRIVEWAY. IT WAS THEN STUCK IN 2ND GEAR (8 SPEED TRANSMISSION) AND THE TACHOMETER WENT TO REDLINE (OVER 6500 RPM)AS I WAS EXPECTING TO INCREASE TO NORMAL DRIVING SPEED. THERE WAS NO ONCOMING TRAFFIC OR IT COULD HAVE LEFT ME IN THE ONCOMING LANE TOO LONG. THIS HAS HAPPENED MULTIPLE TIMES. I REPORTED TO THE DEALER AND I AM TOLD THIS IS MANUAL MODE AND NORMAL BEHAVIOR. THE PLACEMENT OF THE MANUAL SHIFT PADDLES ON THE STEERING WHEEL MAKE IT CONVENIENT TO EXTEND A FINGER AND SHIFT UP OR DOWN. THIS PLACEMENT ALSO MEANS YOU REPEATEDLY GO INTO MANUAL SHIFT MODE WHEN YOU DO NOT WANT TO. WHEN TURNING LEFT ACROSS A FEW LANES OF ONCOMING TRAFFIC IT CAN BE DANGEROUS. THERE IS NO WAY TO PREVENT THIS AS THE SHIFT PADDLES ARE ACTIVE ALL OF THE TIME AND ANY TOUCH PUTS YOU IN MANUAL AND THE ONLY WAY OUT IS TO PULL BACK ON THE CONSOLE SHIFT LEVER AND SWITCH TO SPORT MODE THEN AGAIN TO DRIVE MODE WHICH IS WHERE I STARTED OR CONTINUE MANUALLY SHIFTING. WHILE MANUAL SHIFTING IS AN OPTION THAT MAY BE NEEDED WHEN "4 WHEELING" OVER ROCK OR IN MUD ETC., THERE SHOULD BE A WAY TO SELECT IT WHEN WANTED AND NOT HAVE IT POP IN AT RANDOM. ALL IT WOULD TAKE IS SOME PROGRAMMING OF THE TRANSMISSION TO REQUIRE THAT BOTH SHIFT PADDLES BE HELD DOWN FOR A FEW SECOND UNTIL THE DISPLAY SAYS "MANUAL SHIFT MODE ON" BEFORE THE TRANSMISSION IS ALLOWED TO SHIFT USING THE PADDLES. IT COULD BE TURNED OFF IN THE SAME MANNER. NO PARTS OR EXTRA HARDWARE NEEDED, JUST PROGRAMMING. *TR

I PURCHASED MY CAR ON 4/5/14 AND TOOK IT TO THE DEALER ON 5/24/14 TO HAVE A HITCH INSTALLED. I RECEIVED A CALL FROM SERVICE STATING THAT AS SOON AS THEY RAISED MY CAR THEY NOTICED THAT BOTH FRONT AXLES WERE "SHOT". I WAS TOLD THAT MY CAR WAS "UNDRIVABLE" AND BY NO MEANS COULD THEY ALLOW ME TO TAKE IT UNTIL THE PROBLEM WAS RESOLVED. THEY GAVE ME A RENTAL. THEY WERE UNSURE AS TO THE REASON WHY UNTIL JUNE 2ND WHEN THEY TOLD ME THAT THERE WAS A BATCH OF FRONT AXLE CLAMPS THAT WERE DEFECTIVE, ALLOWING FRONT AXLE PETROLEUM FLUID TO LEAK OUT. MY MECHANIC TOLD ME THAT HAD ALL OF THE FLUID LEAKED OUT, MY CAR WOULD SPONTANEOUSLY STOP, POTENTIALLY CAUSING A CRASH. ALL CARS MANUFACTURED FROM AROUND MARCH-APRIL 20014 HAVE THIS PROBLEM. TO MY KNOWLEDGE, NEW OWNERS ARE NOT BEING NOTIFIED. I WAS FORTUNATE ENOUGH TO HAVE BROUGHT IT IN BEFORE AN ACCIDENT. *TR

PURCHASED A 2014 JEEP GRAND CHEROKEE LAREDO IN JUNE OF 2013. HAVE EXPERIENCED NO PROBLEMS WITH OPERATION THROUGHOUT FIRST 10031 MILES DRIVEN. DEPARTED ON EXTENDED VACATION TRIP AT END OF MAY. AFTER TRAVELING 824 MILES, AIR BAG LIGHT CAME ON WITH ALARM AND DASHBOARD NOTIFICATION ADVISING TO HAVE AIR BAGS SERVICED IMMEDIATELY. SHORTLY THEREAFTER, THE SEAT BELT ALARM ACTIVATED WITH THE BELL WARNING, ADVISING THAT THE DRIVER SIDE BELT WAS NOT ENGAGED, WHEN IT WAS SECURELY SET. THIS CONDITION WOULD CONTINUE THROUGHOUT EACH DRIVING DAY. I HAVE NOW TRAVELED OVER 3400 MILES, EXPERIENCING THE SAME ANNOYING, AND UNSAFE CONDITION, INCLUDING THE CRUISE CONTROL NOW TURNING OFF WITHOUT WARNING. I HAVE CHECKED WITH SEVERAL DEALERSHIPS, ONLY TO BE TOLD THAT THIS PROBLEM COULD NOT BE IDENTIFIED. THERE REMAINS 3000 MILES TO BE TRAVELED TO RETURN TO MY HOME. I DO INTEND ON MEETING THIS SITUATION HEAD ON THROUGH MY DEALER WITH JEEP. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE.THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V15400 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE.THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V15400 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

LOCAL DEALERSHIP HAS NO REMEDY OR PARTS FROM MANUFACTURER ON RECALL # P14/NHTSA 14V-154 WAS TOLD ON JUNE 3, 2014 TO CHECK BACK IN A MONTH OR SO! *TR

RECEIVED SAFETY RECALL FOR BRAKE BOOSTER (P14/NHTSA 14V-154). TRIED TO SCHEDULE APPOINTMENT WITH DEALERSHIP FOR SAFETY RECALL SERVICE AND WAS TOLD THAT NEXT AVAILABLE APPOINTMENT IS NOT UNTIL SEPTEMBER 2014. AS PER SAFETY RECALL NOTICE: "IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY SUBMIT A WRITTEN COMPLAINT...OR GO TO HTTP://WWW.SAFERCAR.GOV..." IS THERE ANY WAY POSSIBLE TO RESOLVE THIS SAFETY RECALL SOONER? THE DEALERSHIP MENTIONED THAT THEY HAVE TO WAIT FOR THE PARTS NEEDED FOR THE SAFETY RECALL AND IT WILL TAKE MONTHS. *TR

THE VEHICLE RANDOMLY ACTIVATES THE FORWARD COLLISION AVOIDANCE SYSTEM. SOMETIMES IT ENGAGES THE BRAKES, SOMETIMES IT JUST FLASHES THE BRAKE WARNING ON THE DASHBOARD. WE HAVE HAD SEVERAL CLOSE CALLS WHERE WE WERE ALMOST REAR ENDED DUE TO THE SUDDEN UNEXPECTED HARD APPLICATION OF THE BRAKES. AT NO TIME DURING THESE EVENTS WERE THERE ANY OBSTACLES, VEHICLES OR OTHER OBJECTS ANYWHERE NEAR THE FRONT OF THE CAR!!! I AM NOT SURE IF THE SYSTEM IS STILL FUNCTIONING IF IT IS ACTUALLY NEEDED. JEEP FOR THEIR PART HAS BEEN COMPLETELY UNHELPFUL, IT HAS TAKEN OVER A MONTH TO GET THE PART AFTER SEVERAL ATTEMPTS TO DIAGNOSE THE PROBLEM UNSUCCESSFULLY. THEY REFUSED TO EVEN GIVE ME A RENTAL CAR UNTIL THE OTHER DAY, SAYING IT WASN'T REALLY A BIG DEAL NOR UNDRIVEABLE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE OVERLAND. THE CONTACT STATED THAT THE NAVIGATIONAL SYSTEM AND SATELLITE RADIO SYSTEM FAILED INTERMITTENTLY. ALSO, THE CONTACT STATED THAT THE SYSTEM WAS RELEASING RADIATION AND INTERFERING WITH THE INSTRUMENT PANEL COMMANDING SYSTEM AND CAUSING IT TO DARKEN. THE DEALER UPDATED THE SOFTWARE SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER INSPECTED THE VEHICLE AND CONCLUDED THAT THE ELECTRONIC SYSTEM WAS OPERATING NORMALLY. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 10,000.