2014 JEEP GRAND CHEROKEE Complaints

AFTER DRIVING VEHICLE FOR FIRST WEEK OF PURCHASE, WHILE CLEANING VEHICLE I NOTICED AN INCREDIBLE AMOUNT OF GREASE ON THE INSIDE OF THE FRONT RIMS. LOOKED UNDER THE VEHICLE THE RIGHT DRIVERS BOOT WAS SPLIT AND THE CLAMP WAS HANGING AROUND THE AXLE. WHEN I RETURNED VEHICLE TO DEALER THEY LOOKED AT IT AND SAID IT WAS SAFE TO DRIVE UNTIL THEY ORDERED THE REPLACEMENT PARTS WHICH WAS ON BACKORDER. IT HAS BEEN TWO WEEKS SINCE THEN AND STILL NO PARTS HAVE COME IN. I AM CONCERNED ABOUT DRIVING THE VEHICLE BECAUSE THE GREASE IS ALL OVER THE DISC BRAKE PADS AND COULD CAUSE AND ACCIDENT DUE TO BRAKE FAILURE FROM THE GREASE. *TR

AS OF YESTERDAY I HAVE HAD MY 2014 GRAND CHEROKEE FOR 1 YEAR. I BOUGHT IT WITH 6 MILES ON IT BRAND NEW. SINCE THEN I HAVE BEEN BACK TO THE DEALER 16 TIMES FOR NUMEROUS ISSUES. 4 OF WHICH WAS RELATED TO THE FAULTY TRANSMISSION. THERE WERE 3 FLASH UPDATES FOR THE TRANSMISSION AND NONE OF THE ADDRESSED HE PROBLEM. THE ROUGH SHIFTING, JERKING OF THE VEHICLE AND EXTREMELY HIGH RUNNING RPM'S MUST BE DOING FURTHER DAMAGE TO THE POWER TRAIN. THERE IS NO SMOOTH SHIFTING FROM 1-2-3 NOR IS THERE FROM 3-2-1. GETTING ON AND OFF THE HIGHWAY IS ALWAYS INTERESTING. TRYING TO GET ON THE HIGHWAY THE VEHICLE FEELS BOGGED DOWN AND TAKES SOME TIME TO SHIFT TO THE NEXT GEAR. YOU ARE GIVING IT GAS AND IT JUST IS STUCK IN 3-4 OR 5TH GEAR AND YOU ARE PUTTING ON THE HIGHWAY TRYING TO GET ON AND THEN OUT OF NO WHERE THE TRANSMISSION UNLEASHES AND THE CAR JUST TAKES OFF. GETTING OFF THE HIGHWAY ON AN EXIT RAMP ANY TIME OF SLOW DOWN (FAST OR GRADUALLY) THE CAR JUST WHINES AND THE RPM'S ARE WAY IN THE RED, SINCE THE TRANSMISSION WILL NOT DOWNSHIFT PROPERLY. AGAIN BROUGHT IT TO THE DEALER THAT SOLD IT TO ME FOR ALL THE FLASH UPDATES AND ANOTHER VISIT TO SAY IT IS STILL NOT OPERATING PROPERLY AND THEY TOLD ME TO RUN IT IN SPORT MODE OR TURN OFF THE ECO BUTTON. WELL WHAT GOOD IS GIVING YOU THE OPTION FOR A ECO BUTTON AND CAN'T EVEN USE IT....NOT TO MENTION IT REALLY DOESN'T ADDRESS THE UNDERLINING PROBLEM WITH THE FAULTY TRANSMISSION. VERY FRUSTRATED WITH HE CAR, JEEP AND THE DEALER DUE TO THEIR LACK OF SUPPORT. THIS IS A WELL KNOWN ISSUE ON THIS NEW RELEASED VEHICLE AND NO ONE WANTS TO FIX IT UNTIL SOMEONE UNFORTUNATELY GETS HURT FROM FAULTY OPERATION OF THE POWER TRAIN. I NOW HAVE ABOUT 10,000 MILES AND STILL LIKE FROM DAY ONE I AM HAVING ALL THE SAME TRANSMISSION PROBLEMS. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, SHE LOST CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO MULTIPLE TREES AND ROLLED OVER. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A CONCUSSION AND A POSSIBLE BACK SURGERY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 1,000.

HAVE HAD TROUBLE WITH THE LED DRIVING LIGHTS NOT WORKING PROPERLY. BEEN IN FOR SERVICE 4 TIMES SO FAR AND STILL NOT FIXED. I OBTAINED A LAWYER BECAUSE THE TRUCK IS UNDER THE OHIO STATE LEMON LAW. THE TRUCK IS STILL NOT FIXED AND SINCE I HAVE OBTAINED A LAWYER, THE DEALERSHIP HAS STOPPED TRYING TO FIX THE ELECTRICAL ISSUE. I HAVE BEEN DEALING WITH THIS SINCE THE DAY I BOUGHT THE TRUCK AND JEEP STILL HAS NOT RESPONDED TO MY LAWYER. STUCK WITH A JEEP FOR THE LAST 6 MONTHS THAT DOES NOT WORK PROPERLY AND CANNOT GET ANY WORK DONE ON THE TRUCK OR GET IT REPLACED. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS GREASE LEAKING FROM UNDERNEATH THE VEHICLE. THE CONTACT DISCOVERED THAT THE CLAMPS OF THE CV JOINT WERE NOT CONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CV JOINT HOUSING WAS NOT CONNECTED. THE CLAMPS ON BOTH SIDES WERE HANGING LOOSE AND THE RUBBER HOUSING WAS CUT OPEN ALLOWING THE GREASE TO LEAK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,400.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS A STRONG ODOR FROM THE VEHICLE. THE CONTACT STATED THAT HE PLACED TWO CARBON MONOXIDE DETECTORS IN THE VEHICLE AND THEY BOTH REGISTERED AT THE HIGHEST LEVEL OF 173 PARTS PER MILLION. THE CONTACT RECEIVED MEDICAL ATTENTION FOR CARBON MONOXIDE EXPOSURE. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE RECTIFIED. ON ONE OCCASION, A TECHNICIAN DROVE THE VEHICLE AND STATED THAT THE FAILURE OCCURRED DUE TO THE WAY THE CONTACT DROVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE 11,000.

I HAVE OWNED A NEW 2014 GRAND CHEROKEE LIMITED V6 FOR SIX MONTHS AND HAVE EXPERIENCED ROUGH SHIFTING WITH MY TRANSMISSION FROM DAY 1. THE TRANSMISSION IS ESPECIALLY ROUGH WHEN COLD AND/OR SHIFTING FROM 1->2->3 AND 2->1 DOWNSHIFTS. I HAVE BROUGHT IT IN TO JEEP NUMEROUS TIMES FOR A FIX, THE DEALER RECOGNIZES THAT THE TRANSMISSION IS NOT SHIFTING SMOOTH OR CORRECT, BUT SAYS UNTIL THERE'S A FIX OR UPDATE FROM JEEP, THERE'S NOTHING THAT CAN BE DONE. IT IS VERY FRUSTRATING TO SPEND $45K ON A NEW VEHICLE THAT HAS "JERKY" TRANSMISSION SHIFTING, TO THE POINT WHERE I CANNOT USE MY VEHICLE WITH BUSINESS CLIENTS DUE TO THE HARSH RIDE. I'VE BEEN ON MULTIPLE JEEP FORUMS AND BASED ON THE NUMBER OF POSTINGS ABOUT THIS ISSUE, THE DISCONTENT IS WIDESPREAD AMONG JEEP OWNERS AND FANS. WITH THE ISSUE GETTING WORSE OVER TIME, I'M CONCERNED MY TRANSMISSION WILL FAIL AND BECOME A SERIOUS SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR DRIVERS SIDE SEAT BELT LATCH WOULD NOT LOCK AND SECURE THE PASSENGER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24.

THE CV BOOT ON BOTH FRONT WHEELS HAS COME OFF, SPREADING AXLE GREASE ALL OVER THE BRAKES AND OTHER PARTS OF THE AXLE. THE DEALER SERVICE DEPT NOTED THAT JEEP IS HAVING ISSUES WITH THESE. HE IS ORDERING PARTS. *TR

BRAND NEW JEEP GRAND CHEROKEE (LESS THAN 1800 MILES). DISCOVERED OIL AND GREASE IN THE INSIDE OF THE FRONT RIMS. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THAT THE CV JOINTS ON BOTH OF THE FRONT AXLES HAD FAILED. ADVISED BY DEALERSHIP THAT IT WOULD NOT BE TOO SAFE TO DRIVE BECAUSE OF POSSIBLE FREEZE/SEIZURE OF THE AXLES. TURNED VEHICLE IN FOR WARRANTY REPAIR. FOUND ONLINE (INCLUDING THIS SITE) THAT THIS IS COMMON ON NEW VEHICLES FROM 2014 PRODUCTION DATES. VEHICLE IS NOW SCHEDULED TO GET REPLACEMENT PARTS APPROXIMATELY ON 5/30, BUT NO GUARANTEES. NOTIFIED JEEP (CHRYSLER LLC) OF THE ISSUE AND OPENED AN INTERNAL COMPLAINT CASE. *TR