2014 JEEP GRAND CHEROKEE Complaints
View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP GRAND CHEROKEE- WILDWOOD, MO
TRAVELING AT HIGHWAY SPEED NUMEROUS WARNING MESSAGES AND WARNING CHIMES STARTED TO GO OFF. CREATED DISTRACTIONS TO DRIVING AND IT APPEARS THAT AIR BAG AND SEAT BELTS STOPPED FUNCTIONING INTERMITTENTLY. CRUISE CONTROL ALSO FAILED. VEHICLE ALREADY SERVICED ON ALL PRIOR RECALLS TWO MONTHS AGO. THESE ISSUES ARE NEW STARTING ON 5/23/2014. DEALER APPT IS SCHEDULED FOR 5/26/2014. IN PAST, ALSO REPORTED ISSUES WITH TRANSMISSION SHIFTING AND HVAC. NOT A WELL TESTED VEHICLE. FAR TOO MANY DANGEROUS ISSUES WITH VEHICLE. HOPE NHTSA CAN INVESTIGATE ISSUES. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- GLEN MILLS PA, PA
I NOTICED GREASE COATING INSIDE OF FRONT WHEEL WHILE WASHING CAR. UPON INSPECTION, THE CV BOOT APPEARED AJAR AND THE ASSEMBLY WAS EXPOSED. ONLY 170 MILES ON THE VEHICLE BEFORE FAILURE OF COMPONENT. WITH A LITTLE RESEARCH ON JEEP GARAGE FORUM, MANY CONSUMERS ARE COMPLAINING, SPECIFICALLY WITH BUILD DATES AROUND MARCH 2014, WHICH THIS CAR IS PRESUMED BUILT AROUND. UNKNOWN IF SECOND FAILURE OF PASSENGER SIDE CV BOOT IS IMMANENT.. CAR IS NOW IN THE DEALER LOT AWAITING ASSEMBLY COMPONENT. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- HERNDON, VA
WHILE STARTING UP MY JEEP GRAND CHEROKEE THE AIR BAG WARNING LIGHT CAME ON WITH A SYSTEM FAILURE AND THAT IT NEEDED SERVICE. ABOUT 2 MINUTES AFTER THAT MY DRIVERS SEAT BELT LIGHT CAME ON TELLING ME IT WAS NOT LATCHED (THOUGH IT WAS) AND IT NEEDED SERVICE. THEN ABOUT 30 SEC LATER THE ACC/FEC SYSTEM FAILED AND A WARNING CAME ON. WHEN I TOOK IT TO CHRYSLER FAIROAKS DODGE IN CHANTILLY THAT NIGHT THEY LOOKED AT IT THE NEXT DAY AND TOLD ME A MODULE WAS BAD (ORC FILTER?) THAT CONTROLLED THE AIRBAGS AND EVERYTHING ELSE WAS EFFECTED BECAUSE OF THAT. TROUBLE IS THERE IS NO PART IN STOCK FOR REPAIR AND THEY WANT TO KEEP MY CAR FOR WEEKS WHILE WAITING. )I BET JEEP IS STILL MAKING NEW CARS WITH THE PART SO WHY NO PART FOR MY CAR? ANYWAY, I WAS AT JEEP TO PICK UP A RENTAL SINCE IT WOULD BE SO LONG AND ANOTHER JEEP GRAND CHEROKEE 2014 PULLED IN WITH THE EXACT SAME PROBLEM. VERY ODD I THOUGHT AND WORTH REPORTING. MAYBE CHRYSLER IS HIDING SOMETHING HERE AND MORE IS WRONG WITH THEIR GRAND CHEROKEES THAT THEY OWN UP TO. (ESPECIALLY SINCE THE PART IS IN SUCH SHORT SUPPLY WHICH IS ODD) PERHAPS A RECALL MAY BE IN ORDER. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- PARAMUS, NJ
ON MAY 17 ,2014 WHILE DRIVING MY DASHBOARD STARED TO FLASH SHOWING SEAT BELTS AND AIR BAGS NO WORKING. ON MAY 19,2014 WENT TO JEEP DEALER TO FIND OUT THAT THE INSTRUMENT AIR BAG MODULE NEEDS TO BE REPLACED. BUT THE PROBLEM IS THAT JEEP HAS NO AVAILABLE PARTS TO TAKE CARE THIS PROBLEM ,PARTS ARE ON BACK ORDER AND NO SURE WHEN THEY WILL BE AVAILABLE.DEEHICLEALER ADVICE ME TO TAKE THE TRUCK AND THEY WILL CONTACT ME WHEN THE PARTS WILL COME AVALAIBLE.I ASK THE DEALER TETEBORO CHRYSLER IN NEW JERSEY IF ITS SAFE TO DRIVE A VEHICLE AND IF THE SYSTEM IS WORKING? THEY TOLD ME THAT THEY ARE NOT SURE IF THIS SYSTEM IS IN WORKING ORDER.THIS TRUCK HAS BEEN IN THE SHOP FOR 5 DAYS JUST SITTING IN THE DEALERS LOT.I DO NOT KNOW IF I SHOULD BE DRIVING THIS VEHICLE NOT KNOWING THAT THE SEAT BELTS OR AIR BAGS WILL WORK IN CASE OF A CRASH.ALSO,I CONTACTED CHRYSLER JEEP HEADQUARTER AND THEY COULD NOT HELP ME EITHER.THE DEALERS WILL NOT GIVE YOU A COURTESY CAR TO DRIVE SO YOU ARE STOCK WITH NO VEHICLE AND MAKING YOUR MONTHLY PAYMENT,AS FAR THEY ARE CONCERN AND SO IS CRHYSLER YOUR SAFETY AND YOUR FAMILY SAFETY IS NOT IMPORTANT.SO.BEEN THAT I HAVE TO WORK AND HAVE NO WHEELS ,IWILL GO TOMORROW TO PICK UP MY JEEP AND HOPEFULLY I WILL STAY SAFE UNTIL THE REPLACEMENTS PARTS ARRIVE.THIS TRUCK HAS ALSO OTHER SAFETY PROBLEMS INCLUDING THE TRANSMISSION NOT RESPONDING AT LOW SPEED. THANK GOD ITS A LEASE I WILL NEVER BUY CHRYSLER PRODUCTS EVER AGAIN. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- ROCHESTER, NY
FAILURE IN DRIVERS SIDE CV JOINT. GREASE SPLATTERED EVERYWHERE. UPON INVESTIGATION, THIS IS A COMMON ISSUE THAT JEEP WILL NOT ADDRESS PROACTIVELY. I ASKED SERVICE TO REPLACE BOTH HALVES AS ONE SIDE FAILURE IS A SURE SIGN THAT THEY BOTH WILL GO. THEY REFUSED INSISTING AGAIN THAT THE OTHER ONE WAS FINE. THAT'S WHAT THEY TOLD ME BEFORE I TOOK DELIVERY - THEY WERE BOTH FINE. NOW, I'LL HAVE TO GO THROUGH THIS PROCESS TWICE - ON A TRUCK THAT IS 9 DAYS OLD. *TR
Source: NHTSA WEB SITE -
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2014 JEEP GRAND CHEROKEE- LANSDOWNE, PA
AFTER ONLY A FEW DAYS OF OWNERSHIP, I NOTICED MY FRONT WHEELS WERE COVERED WITH GREASE ON THE INSIDE. I TOOK IT TO THE DEALER AND THE SERVICE MAN WAS SURPRISED WHEN HE NOTICED MY CV BOOTS WERE COMPLETELY MISSING ON BOTH THE LEFT AND RIGHT FRONT WHEELS. DEALER REPLACED BOTH SHAFT AXLES. THERE ARE MANY OTHER PEOPLE WHO HAVE EXPERIENCED THIS SAME ISSUE. YOU CAN READ ABOUT IT MORE AT THIS WEBSITE LINK: HTTP://WWW.JEEPGARAGE.ORG/F73/GREASE-IN-BOTH-FRONT-WHEELS-NORMAL-73976.HTML. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- ARLINGTON, VA
OBSERVED GREASE SPLATTERED ON THE INSIDE OF BOTH FRONT WHEELS. TOOK VEHICLE TO THE DEALERSHIP WHERE THEY DETERMINED THE CAR NEEDED TO HAVE ITS AXLES REPLACED. BELIEVE BOTH CV BOOTS FAILED SPILLING GREASE ONTO WHEELS AND AXLES. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- HAMILTON SQUARE, NJ
I PURCHASED A BRAND NEW JEEP GRAND CHEROKEE ON 4/29/14. ON 5/8/14 (694 MILES), I NOTICED BLACK GREASE ALL OVER THE INSIDE OF THE FRONT PASSENGER SIDE WHEEL. UPON CLOSER INSPECTION, I COULD SEE GREASE LEAKING FROM THE CV BOOT ALL OVER THE WHEEL, AXLE, SHOCK AND OTHER SUSPENSION COMPONENTS. I TOOK THE VEHICLE TO THE DEALER AND A REPLACEMENT HALF AXLE SHAFT WAS ORDERED TO REPLACE THE DEFECTIVE ONE. I RECEIVED THE VEHICLE BACK WITH THE NEW HALF AXLE SHAFT ON 5/13/14. TWO DAYS LATER, ON 5/15/14 (817 MILES), I NOTICED THE EXACT SAME PROBLEM ON THE FRONT DRIVER SIDE WHEEL. I TOOK THE VEHICLE BACK TO THE DEALER AND ANOTHER REPLACEMENT HALF AXLE SHAFT WAS ORDERED. HOWEVER, THE PART IS NOW ON BACK ORDER AND THERE IS NO ESTIMATE FROM THE DEALER ON WHEN IT WILL BE AVAILABLE. THE DEALER WILL NOT RELEASE THE VEHICLE BACK TO ME UNTIL THE DEFECTIVE HALF AXLE SHAFT IS REPLACED WITH A NEW ONE. THIS IS A MAJOR SAFETY ISSUE BECAUSE THE LEAKING GREASE COULD GET ON THE BRAKE DISCS WHICH WOULD RESULT IN PROBLEMS STOPPING THE VEHICLE AND COULD POTENTIALLY CAUSE ACCIDENTS AND/OR SERIOUS INJURIES. THIS IS A COMMON PROBLEM AMONG NEW JEEP GRAND CHEROKEE OWNERS. HUNDREDS OF AFFECTED OWNERS ARE DISCUSSING THE PROBLEM ON INTERNET FORUMS (SEE HTTP://WWW.JEEPGARAGE.ORG/F73/GREASE-IN-BOTH-FRONT-WHEELS-NORMAL-73976.HTML AND HTTP://WWW.JEEPFORUM.COM/FORUM/F309/FACTORY-DEFECT-WARNING-GREASE-FRONT-WHEELS-3-14-BUILD-DATE-2352729/). THE DODGE DURANGO USES THE SAME FRONT AXLE PARTS AS THE JEEP GRAND CHEROKEE SO BOTH VEHICLES ARE AFFECTED BY THIS DEFECT. THERE ARE LIKELY THOUSANDS OF PEOPLE DRIVING THESE VEHICLES WITH NO IDEA THAT THE FRONT AXLES ARE DEFECTIVE. JEEP/DODGE/CHRYSLER HAS DONE NOTHING TO NOTIFY AFFECTED OWNERS OR REMEDY THIS ISSUE. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- PERRY HALL, MD
FAILED CV BOOT ON FRONT DRIVERS SIDE WHEEL LEADING TO GREASE EXPULSION THROUGHOUT WHEEL...POSSIBLY IN BRAKE PAD AS WELL ON BRAND NEW JEEP GRAND CHEROKEE WITH 220 MILES. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- SPRINGFIELD, PA
THE FRONT RIGHT CV JOINT BOOT FAILED AND THE GREASE FLEW OUT ALL OVER THE FRONT WHEEL AND BRAKE COMPONENTS. *TR
Source: NHTSA WEB SITE