2014 JEEP GRAND CHEROKEE Complaints

View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 JEEP GRAND CHEROKEE
    - BROOKLYN, NY

    AT AROUND 1200 MILES, I NOTICED GREASE ON THE DRIVER SIDE WHEEL. AFTER LOOKING UNDERNEATH THE VEHICLE I SAW THAT THE DRIVERS SIDE AXLE BOOT CLAMP HAS FAILED, RESULTING IN THE BOOT COMING OFF THE AXLE AND SPRAYING AXLE GREASE ALL OVER THE WHEEL, SUSPENSION AND BRAKES. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - KATY, TX

    MY HEATER/AIR CONDITIONER DOESN'T ADHERE TO THE SET TEMP. IT WILL FLUCTUATE 10-15 DEGREES ALL BY ITSELF. THE RADIO / COMPUTER SCREEN WILL CONSTANTLY JAM UP. THERE ARE OVER ONE THOUSAND OF PEOPLE WITH THE SAME ISSUES. (HTTP://WWW.JEEPGARAGE.ORG/F107/PROBLEM-WITH-2014-GRAND-CHEROKEE-HEATER-68973.HTML) I HAVE HAD MY CAR IN 3X, THEY STILL HAVE NO FIX. THE DEALER SAYS THEY RE-FLASH THE MAIN COMPUTER. THE PROBLEM IS THERE WHEN I DRIVE OFF. *JS

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - CHARLESTON, SC

    CV BOOTS ARE NOT PROPERLY SECURED RESULTING IN THE EXPOSURE OF CV SHAFT TO THE ELEMENTS AND LOSS OF GREASE. NOTIFIED RICK HENDRICK JEEP IN CHARLESTON, SC. THE PART IS ON BACKORDER AND WAS INSTRUCTED TO CONTINUE TO DRIVE THE VEHICLE UNTIL REPLACEMENT SHAFT ARRIVED. *JS

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - DEER PARK, IL

    THE CV BOOT AT THE DRIVERS SIDE WHEEL FAILED. RETAINING RING HOLDING BOOT CAME OFF CAUSING GREASE TO SPILL ALL OVER INNER WHEEL HUB, BREAK CALIPER ETC. I ONLY REPORT IT AS IT COULD GET ON THE BREAKS CAUSING A CRASH. THIS ISSUE HAS APPEARED NUMEROUS TIMES ACROSS JEEP GRAND CHEROKEE OWNERS WITH 3/14 AND 4/14 BUILD DATES AS NOTED IN VARIOUS COMMUNITY FORUMS. *JS

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - COLUMBIA, MD

    TWO DAYS AFTER PURCHASING MY BRAND NEW JEEP, I NOTICED A GREASE ALL OVER THE INSIDE OF THE FRONT PASSENGER SIDE WHEEL. THE OTHER THREE WHEELS WERE NORMAL. UPON CLOSER INSPECTION, I COULD SEE THAT THE CV BOOT HAD COME APART AND GREASE WAS LEAKING OUT OF IT AND ONTO THE WHEEL, AXLE, SHOCKS AND EVERY OTHER COMPONENT SURROUNDING THE LEAK. I AM SPECIFICALLY CONCERNED THAT THE GREASE COULD GET ON THE BRAKE DISCS, CAUSING FOR DIFFICULTY STOPPING THE VEHICLE. I TOOK IT TO THE NEAREST DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS DEFECTIVE AND I WOULD NEED A NEW AXLE. THE PART UNFORTUNATELY IS BACKORDERED WITH NO ESTIMATION AS TO WHEN IT WILL BE AVAILABLE BECAUSE THIS PROBLEM IS A COMMON ONE AND THERE ARE NEW JEEP GRAND CHEROKEE AND DODGE DURANGO OWNERS ALL OVER THE COUNTRY WHO NEED THIS VERY SAME PART FOR THE SAME ISSUE. THERE ARE LIKELY THOUSANDS OF PEOPLE DRIVING THESE VEHICLES WITH NO IDEA THAT THEIR FRONT AXLES ARE MALFUNCTIONING AND IT IS ONLY A MATTER OF TIME BEFORE IT CAUSES AN ACCIDENT THAT COULD LEAVE SOMEONE SERIOUSLY INJURED. *JS

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - SMITHS GROVE, KY

    VEHICLE WAS PURCHASED NEW. TOOK 3 MONTHS TO BUILD AND WAS DELIVERED ON APRIL 30, 2014 TO DUNN CHRYSLER JEEP IN LEBANON, KY. READ ON JEEPFORUM.COM THAT THE FRONT CV BOOTS ON JEEP GRAND CHEROKEES BUILT DURING MARCH AND APRIL 2014 WERE FAILING. THEY WERE COMING APART AND WERE SLINGING GREASE EVERYWHERE. SOMETIMES IT WAS THE RIGHT FRONT AXLE AND OTHER TIMES IT WAS THE LEFT FRONT AXLE. CRAWLED UNDER MY VEHICLE WHICH WAS BUILT APRIL 2014 AND BOTH FRONT AXLES HAD GREASE SLUNG ALL OVER BOTH FRONT WHEELS AND CV BOOTS WERE SHOT. VEHICLE IS BASICALLY UNSAFE TO DRIVE UNTIL FRONT AXLES ARE REPLACED. *JS

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - MANALAPAN, NJ

    VEHICLE WAS TRAVELING AT APPROXIMATELY 50 MPH WHEN IT VIOLENTLY JERKED AND THE ENGINE LIGHT CAME ON. I STOPPED THE CAR AND NOTICED THAT THE NUMBER 6 REMAINED NEXT TO THE 'D' GEAR INDICATOR. WHEN I TRIED TO DRIVE AND PRESSED THE ACCELERATOR, THE ENGINE ROARED BUT THE CAR BARELY MOVED. THE NUMBER 6 REMAINED ON. THE CAR WAS TOWED TO THE DEALER, WHO TOLD ME THAT I NEED A NEW TRANSMISSION AT 1,900 MILES! *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - SHOREVIEW, MN

    HIT A PUDDLE AT APPROXIMATELY 50 MPH AND SHORTLY AFTER THE CHECK ENGINE LIGHT ILLUMINATED AND SERVICE DEF SYSTEM - SEE DEALER MESSAGE APPEARED ON DASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND TOLD THE DEF (DIESEL EXHAUST FLUID) INJECTOR NEEDED TO BE REPLACED. THE VEHICLE COULD NOT BE DRIVEN UNTIL IT WAS REPAIRED. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - MECHANICSBURG, PA

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON INSPECTION, THE GAUGES ON THE INSTRUMENT PANEL INDEPENDENTLY RESET. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V483000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 4,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - QUEENS, NY

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATED SEAT WOULD ACTIVATE INDEPENDENTLY AND WOULD ALSO OVERHEAT. THE CONTACT ALSO MENTIONED THAT WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED, A BURNING ODOR WAS EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE