2014 JEEP GRAND CHEROKEE Complaints
View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP GRAND CHEROKEE- EAGAN, MN
WHILE DRIVING AT APPROXIMATELY 45 MPH, WITHOUT WARNING, THE AIRBAG NEEDS SERVICE INDICATOR AS WELL AS THE DRIVER SEAT BUCKLE IS NOT FASTENED LIGHT CAME ON. IN ADDITION, THERE WAS ANOTHER FAILURE WITH THE ON BOARD PHONE REQUIRING SERVICE. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID THE AIR BAG SENSOR WAS ON BACK ORDER AND DID NOT KNOW WHEN IT WOULD ARRIVE. I AM EXTREMELY CONCERNED THAT THIS PART IS NOT STOCKED. THE DRIVER SEAT BUCKLE IS NOT FASTENED BEEPS FOR SEVERAL MILES BEFORE IT ULTIMATELY STOPS. VERY ANNOYING. I WOULD THINK JEEP WOULD ENSURE THAT THIS PART WAS ALWAYS IN STOCK WITH ITS DEALERS SINCE IT IS AN INTEGRAL PART OF THE OVERALL SAFETY OF THE DRIVER IN THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- HICKSVILLE, NY
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MOVED OFF THE ROADWAY AND DISCOVERED AN UNKNOWN HOSE HANGING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A AUTHORIZED DEALER, WHO STATED THAT THE DIESEL EXHAUST FLUID INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- ST LOUIS, MO
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 350 AND THE CURRENT MILEAGE WAS 5,300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- GLENDALE, CA
I HAVE A 5 DAY OLD CAR AND THE CV BOOT ON THE FRONT TIRE HAS COME OFF, SPREADING AXLE GREASE ALL OVER THE BRAKES AND OTHER PARTS OF THE AXLE. THE DEALER SERVICE REP SAYS IT IS UNSAFE. APPARENTLY, DOZENS OF PEOPLE WITH GRAND CHEROKEES BUILT IN MARCH AND APRIL OF THIS YEAR HAVE THIS SAME ISSUE AS EVIDENCED ON THE JEEP GARAGE FORUM (CONTAINS PICS AND DESCRIPTIONS): HTTP://WWW.JEEPGARAGE.ORG/F73/GREASE-IN-BOTH-FRONT-WHEELS-NORMAL-73976.HTML *JS
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- GRANADA HILL, CA
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER SENT AN ENGINEER TO FURTHER INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,200.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 JEEP GRAND CHEROKEE- SAN DIEGO, CA
JEEP GRAND CHEROKEES HAVE A INTEGRATED ROOF FLUSH RAIL. IT IS STANDARD EQUIPMENT ON THIS JEEP. RACKS AND RECREATIONAL OBJECTS SUCH AS KAYAKS, CANOES, SURF BOARDS AND BIKES ARE ATTACHED TO THE RACKS THAT ARE IN TURN ATTACHED TO THE FLUSH RAIL. THE FLUSH RAIL FAILED AND TWO KAYAKS WERE PULLED OFF THE ROOF DURING MILD TO MODERATE DESERT WINDS. THIS FAILURE RESULTED IN TWO KAYAKS AND THE THULE RACK EQUIPMENT BEING THROWN OFF THE ROOF ONTO THE HIGHWAY. THE ROOF RAILS ARE ONLY ATTACHED TO THE ROOF WITH COMPRESSION NUTS AND THE ROOF IS NOT REINFORCED IN THE AREA OF THE FLUSH RAILS. THIS DESIGN IS SERIOUSLY UNDER ENGINEERED AND EXTREMELY DANGEROUS. THE THULE RACKS AND STRAPS HELD THE KAYAKS TOGETHER WHICH RESULTED IN 100 POUNDS OF KAYAK, APPROXIMATE 17 FEET BY 4 FEET THROWN IN THE PATH OF ONCOMING VEHICLES. JEEP HAS BEEN INFORMED AND TAKES NO RESPONSIBILITY FOR THIS FAILURE. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- BIRMINGHAM, AL
WHILE TRAVELING HOME FROM A FAMILY VACATION AT ABOUT 40 MPH MY SEAT BELT LIGHT STARTED FLASHING SAYING THAT THE DRIVER AND PASSENGER AIR SEAT BELT WAS NOT ENGAGED ALONG WITH THE LIGHTS AND DINGING ALARM SAYING THAT THE AIR BAG IS IN NEED OF SERVICE, THIS HAS NOT GONE OFF AND THE DINGING IS CONSTANT. I CALLED AND SET UP AN APPOINTMENT AT THE DEALERSHIP AND WAITED 4 HOURS FOR THEM TO TELL ME THAT THEY DID NOT HAVE PARTS NEEDED TO REPAIR THE ISSUE THAT IT WAS ON BACK ORDER (AT LEAST 1 1/2 WEEKS) BUT WOULD NOT BE PROVIDING A RENTAL CAR SINCE THE CAR WAS STILL DRIVE ABLE AND THAT THEY WOULD CALL WHEN THE PART WAS IN. I AM VERY UPSET BECAUSE I AM IN THE AUTOMOTIVE INDUSTRY AND KNOW THAT THIS IS A SAFETY CONCERN/ RISK. I HAVE ALSO BEEN EXPERIENCING ISSUES WITH MY TRANSMISSION. I REGRET MAKING THIS PURCHASE. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- FORT COLLINS, CO
I HAVE A LONG NARROW DRIVEWAY WITH A BIT OF A SLOPE TOWARD THE HOUSE. WHEN GOING OUT THE DRIVEWAY I SEEN A TRASH CONTAINER TIPPED OVER. I PUT THE VEHICLE IN PARK, LETTING IT IDLE, WHILE I EXITED THE VEHICLE TO REMOVE THE CONTAINER. LOOKING BACK I SEEN THE JEEP BACKING DOWN THE DRIVEWAY TOWARD THE HOUSE UNDER IT'S OWN POWER. I TRIED CATCH IT,BUT IT HIT THE SIDE OF THE HOME ON A GARAGE WALL. TOTAL DAMAGE TO THE VEHICLE IS AROUND $9400 I'VE YET TO GET THE HOUSE DAMAGE ESTIMATE BACK. I DIDN'T SEE IF THE VEHICLE WAS IN PARK OR REVERSE WHEN I EXITED. I PUSHED THE SHIFTER CLEAR FORWARD TILL IT STOPPED, THEN EXITED. THE SHIFTER HAS TO GO THRU REVERSE BEFORE IT GETS TO PARK. IN THE PAST I'VE NOTICED THAT IT DID NOT ALWAYS GO INTO PARK WHEN I HAD PUT IT THERE. I DRIVE LIKE NORMAL PEOPLE DRIVE. I HAVE 55+ YEARS OF DRIVING EXPERIENCE. WE SHIFT BY FEEL AND NOT ALWAYS LOOKING DOWN AT THE SHIFTER. WHEN A SHIFT LEVER GOES THRU THE MOTION FORWARD AND STOPS, WE EXPECT IT TO BE IN PARK, NOT REVERSE. THIS IS A MAJOR FLAW IN THE VEHICLE. I LOVE THE NEW 8 SPEED TRANSMISSION, BUT DON'T TRUST THE SHIFTING MECHANISM. MY WIFE IS VERY RELUCTANT TO DRIVE IT BECAUSE OF THIS ISSUE. I'VE CONTACTED CHRYSLER ABOUT THE ISSUE. THEY SEEM CONCERNED AND ARE WANTING TO LOOK AT THE VEHICLE WHEN REPAIRED. HOWEVER, I'M NOT CERTAIN, HEARING ABOUT OTHER ISSUES WITH VEHICLES, WHETHER THEY ARE JUST TRYING TO BLOW SMOKE UNTIL I QUITE DOWN. I DID OBTAIN A LEG INJURY WHEN ATTEMPTING TO STOP THE VEHICLE. NOT SERIOUS, BUT SURELY COULD HAVE BEEN. HAD THERE BEEN A CHILD, PET OR OTHER PERSON BEHIND THE VEHICLE, IT COULD HAVE BEEN DISASTROUS. THERE NEEDS TO BE A FIX TO THIS PROBLEM. I HAVE A FAMILY MEMBER THAT WORKS FOR STATE FARM INSURANCE. THEY'VE ALSO HAD SIMILAR COMPLAINTS. THERE'S NOT DETENT IN THE SHIFTING, IT JUST GOES FORWARD AND STOPS. ALL ELECTRONIC, NOT MECHANICAL AS THEY USED TO BE.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- BALTIMORE, MD
2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKING PROBLEMS. *SMD THE CONSUMER STATED WATER ENTERED THE BRAKE BOOSTER, WHICH CAUSED IT TO FREEZE AND REDUCED BRAKING PERFORMANCE. CHRYSLER STATED THERE WAS CORROSION PROBLEM WITH THE BRAKE BOOSTER, CAUSED BY A SMALL AMOUNT EXPOSED, UNCOATED SURFACE AT THE CRIMP JOINTS, THAT ALLOWED WATER TO ENTER THE BOOSTER AND FREEZE. CHRYSLER STATED IF WATER DID NOT ENTER THE BOOSTER, THERE COULD STILL BE A LOSS OF VACUUM THAT WOULD REQUIRE THE DRIVER TO PUSH HARDER THAN NORMAL TO SLOW DOWN THE VEHICLE. A FIX FOR THE PROBLEM WAS TO USE A SHIELD TO KEEP WATER FROM GETTING INTO THE UNIT. *JB UPDATED 06/11/14
Source: CONSUMER LETTER -
2014 JEEP GRAND CHEROKEE- BATON ROUGE, LA
SINCE I BOUGHT THIS VEHICLE WHEN ONE TURNS A CORNER AND THE PADDLE SHIFTER IS IN ADVERTENTLY TOUCHED THE CAR CAN DROP INTO ANY GEAR AND CAN SLOW SO THAT ONE STANDS A RISK OF BEING REAR ENDED AS HAS NARROWLY HAPPENED TO ME . THERE IS A REAL NEED TO PREVENT THIS DANGEROUS BEHAVIOR TO HAVE A PREVENTER MECHANISM OF SOME SORT TO PREVENT THIS BY REPROGRAMMING THE SOFTWARE OR BY MECHANICAL MEANS BY INSTALLING A SWITCH OF SOME SORT THAT MUST BE SEPARATELY ENGAGED TO TRANSFER CONTROL OF GEAR TO THE PADDLE SHIFTER. *TT
Source: NHTSA WEB SITE