2014 JEEP GRAND CHEROKEE Complaints

TRANSMISSION WAS REPLACED AT APPROX. 16K MILES. OTHER JEEP OWNERS ARE EXPERIENCING ISSUES WITH THE TRANSMISSION. WAS TAKEN IN FOR SERVICE AT 10K, 11,658K AND NOW 16K FOR REPAIR WITH ULTIMATELY REPLACING TRANSMISSION; KEY FOB DOES NOT WORK DAILY - WILL NOT LOCK VEHICLE NOR WILL VEHICLE START FOR A PERIOD OF APPROX TEN TO 15 MINUTES AFTER BEING ABLE TO GET INTO VEHICLE - DEALERSHIP/SERVICE CONTINUES TO INDICATE THEY CAN'T DUPLICATE DESPITE MY HAVING THIS ISSUE EVERY DAY. *JS

I TOOK MY NEW JEEP TO THE CAR WASH AND THEN BROUGHT IT BACK TO MY SHOP. I WAS DRYING IT OFF WHEN I NOTICED A LOT OF CONDENSATION IN BOTH HEADLIGHTS. I IMMEDIATELY CONTACTED THE DEALERSHIP AND WAS TOLD THAT IT WAS A WELL KNOWN DEFECT, BUT THAT THERE WAS NOTHING THEY COULD DO. HE SUGGESTED THAT I LEAVE THE LIGHTS ON SO THAT THEY WOULD DRY OUT...UPDATED 04-10-14 *BF *TR UPDATED 8/17/17*CN

DRIVING ON AN INTERSTATE FREEWAY WITH ADAPTIVE CRUISE CONTROL ACTIVATED. CRUISE CONTROL DEACTIVATED ON ITS OWN, MIL ILLUMINATED AND THE TRANSMISSION BEGAN SLIPPING SEVERELY RESULTING IN DRASTIC LOSS OF POWER AND VEHICLE SPEED IN INTERSTATE TRAFFIC. ROLLED VEHICLE TO SHOULDER AND NOTICED TRANSMISSION FLUID COATING THE ENTIRE UNDERCARRIAGE OF THE VEHICLE AS WELL AS ALL OVER THE GROUND UNDER THE VEHICLE. DEALER DIAGNOSIS WAS AN IMPROPERLY ROUTED AT THE FACTORY TRANSMISSION COOLER LINE THAT WAS IN CONTACT WITH THE DRIVELINE CAUSING THE LINE TO WEAR THROUGH AND LEAK TRANSMISSION FLUID. WHILE THERE WASN'T A FIRE, ONE COULD EASILY HAVE STARTED WHEN THE TRANSMISSION OIL CONTACTED HOT EXHAUST SYSTEM COMPONENTS NEAR THE TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE DOWNSHIFTED INDEPENDENTLY AND WITHOUT WARNINGS. ADDITIONALLY, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1000 AND THE CURRENT MILEAGE WAS 10,000.

ON 3/27/14, MY BRAND NEW 2014 JEEP GRAND CHEROKEE SPONTANEOUSLY BURST INTO FLAMES AND ALMOST GOT IN MY FACE. AFTER SMELLING AND SEEING SMOKE, I PULLED OVER INTO A DIRT PARKING LOT AT A BUSINESS AND THE DASHBOARD OF MY NEW VEHICLE BURST INTO FLAMES, AFTER I HEARD A "WOOSH." A LADY FROM THE LOCAL BUSINESS CAME RUNNING OUT OF THE BUSINESS WITH A FIRE EXTINGUISHER AND I WAS ABLE TO SHOOT IT INTO THE HOLES THAT WERE ONCE THE HEAT VENTS TO KILL THE FLAMES. THE DASH WAS BUCKLED, THE WINDSHIELD BLACKENED, THE GAUGES MELTED, THE ROOF LINING GONE, THE VISORS MELTED, AND THE INSIDE COVERED WITH CO2 AND SMOKE DAMAGE. I SUFFERED SMOKE AND CO2 INHALATION AND MY CLOTHES WERE RUINED, BUT I AM LUCKY TO BE ALIVE! THE DEALER REFUSES TO HELP ME....UPDATED 09-10-2014 *BF UPDATED 11/7/2014 *JS

WHEN DRIVING VEHICLE ON A COLD MORNING AFTER LEAVING HOUSE AND STOPPING ABOUT 1/2 MILE FROM HOME. THE TRANSMISSION FAILED TO DOWNSHIFT TO FIRST AND REMAINED IN 7TH GEAR. WHEN ATTEMPTED TO PROCEED FROM STOPLIGHT THE VEHICLE BOGGED AND WOULD HARDLY MOVE AND THE CHECK ENGINE LIGHT CAME ON. AT THIS POINT THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD TURNED OFF AND RESTARTED AND THE TRANSMISSION SHIFTED WITH THE CHECK ENGINE LIGHT REMAINING ON. THE VEHICLE WAS RETURNED HOME AND THREE HOURS LATER THE CHECK ENGINE LIGHT WAS OFF WHEN THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER SAID THERE WAS NO CODE FOR THE CHECK ENGINE LIGHT OR TRANSMISSION ISSUE WHEN IT WAS CHECKED AT 11:00 AM THAT DAY. *TR

WHILE DRIVING UPHILL, IN WET OR RAINY CONDITIONS, THE NEW JEEP DIESEL 3.0L ENGINE STARTS TO HESITATE, THIS CAUSES THE VEHICLE TO VIBRATE SEVERELY. THE FIRST OCCURRENCE WAS AT 40MPH, AFTER TAKING IT TO THE DEALERSHIP THEY REFLASHED THE TCM WHICH I BELIEVE CHANGED THE SHIFT POINTS IN THE TRANSMISSION, WHILE DRIVING HOME THE SAME PROBLEM OCCURRED, THIS TIME AT 45MPH. I TOOK THE JEEP BACK TO THE DEALERSHIP WHERE THEY REFLASHED THE PCM, WHEN DRIVING HOME THE SAME PROBLEM OCCURRED, THIS TIME AT 50MPH. THIS ENGINE HESITATION CAUSES SEVERE VIBRATION, I AM WORRIED THAT IF THE ENGINE CUTS OUT AT THIS SPEED, IT WILL CAUSE A SERIOUS ACCIDENT. I HAVE VIDEO FOOTAGE OF THIS OCCURRING. *TR

I WAS AT A FULL STOP. I MADE A LEFT TURN AND THE VEHICLE JUST ACCELERATED MORE THAN EXPECTED AND RAN INTO A TREE. THE TREE WAS UNEARTHED, THE FRONT OF THE VEHICLE WAS COMPLETELY DESTROYED. IT WAS TOTALED BY THE INSURANCE COMPANY. *TR

THE HEADLAMPS ON THE VEHICLE CONDENSATE WHEN IT RAINS. THE CONDENSATION REMAINS INSIDE OF THE HEADLAMP ASSEMBLY WHILE IT RAINS. THE CONDENSATION INSIDE OF THE HEADLAMPS MAKES THE ROAD HARD TO SEE AT NIGHT. *TR

EVTS INOPERATIVE, NO BLUE LIGHT. TOOK TO DEALERSHIP AND FOUND WIRE TO EVTS EMERGENCY BUTTON SEVERED, POSSIBLY SHORTED. REPAIRED WIRES, DID NOT CORRECT CONDITION. REPLACED WITH NEW EVTS, CONDITION REPAIRED SUCCESSFULLY. AT SAME TIME ALSO HAD RECALL N58 PERFORMED, REPROGRAM INSTRUMENT CLUSTER ABS / AL. THEN AT 4040 MILES OIL CHANGE DUE LIGHT CAME ON AND HAD THE FIRST OIL CHANGE DONE. THE CHECK ENGINE LIGHT CAME ON A VERY SHORT TIME AFTER THAT AND BACK TO THE DEALERSHIP AT 4654 MILES. SAID IT WAS A DEFECTIVE OIL PRESSURE SENSOR, SENSOR WAS REPLACED, CLEARED CODES AND FOUND NO ADDITIONAL PROBLEMS. NOW AT ABOUT 12000 MILES THE OIL CHANGE DUE LIGHT NEVER CAME ON, BUT TOOK THE CAR IN FOR AN OIL CHANGE ANYWAY. NOW THE CHECK ENGINE LIGHT ALONG WITH A LOW OIL PRESSURE LIGHT CAME ON, CAR DID NOT WANT TO SHIFT OR SPEED UP, GOT OFF THE ROAD AND HAD CAR TOWED TO DEALERSHIP WAITING TO BE REPAIRED AGAIN. *TR