2014 JEEP GRAND CHEROKEE Complaints
View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP GRAND CHEROKEE- SOMERSET, NJ
OUR JEEP GRAND CHEROKEE HAS BEEN HAS BEEN HAVING ELECTRICAL PROBLEMS. SEVERAL DIFFERENT ELECTRICAL PROBLEMS OCCUR AFTER WHICH THE CHECK ENGINE LIGHT WILL ILLUMINATE. OF THESE ELECTRICAL PROBLEMS THE DANGEROUS ONES INCLUDE: HEADLIGHTS SHUTTING OFF, DASHBOARD COMPLETELY SHUTTING, AND VEHICLE SHUT OFF WHILE IN MOTION. WE HAVE HAD THE FOLLOWING REPLACE IN OUR VEHICLE: BURNT WIRES IN OUR ENGINE HARNESS, FAULTY SOLENOID, ALTERNATOR, PCM, AND ABS MODULE. THE ISSUE STILL OCCURS. PURCHASING THE VEHICLE IN DEC WE'VE BROUGHT THE VEHICLE BACK INTO THE DEALERSHIP FOR SERVICE 3-4 TIMES. WHILE WE HAVEN'T FILED FOR LEMON LAW YET, JEEP PROMISED US THAT THEY WOULD TAKE A LOOK AT REPLACING OUR VEHICLE AFTER A NUMBER OF PROBLEM. THEIR ANSWER TO US WAS TO WAIT TO SEE IF THE ISSUE OCCURRED AGAIN. WHILE WE MAY FILE FOR LEMON LAW, WE FEEL THAT IT WILL BE IMPORTANT THAT WE REPORT THESE ISSUES AS THEY ARE EXPERIENCED BY OTHER CONSUMERS ON FORUMS ACROSS THE INTERNET. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- WINSTON SALEM, NC
PARKING VEHICLE AND PUTTING INTO PARK. EXITED THE VEHICLE AND CAR STARTED MOVING. SHIFTER WAS NOT IN PARK. VERY FUSSY SHIFTER. YOU CAN NOT TELL IT'S IN PARK UNLESS YOU LOOK EACH TIME. EVEN THOUGH YOU PUSH IT ALL THE WAY UP SOMETIMES IT IS NOT IN PARK. I HAD THE CAR START ROLLING SEVERAL TIMES AFTER EXITING THE CAR. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- GLENDALE , CA
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD MAKE A LOUD HISSING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE MIGHT BE CAUSE BY A LOOSE E-BRAKE. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,363 AND THE CURRENT MILEAGE WAS 7,803.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- PARIS, TX
ON 03/04/2014, THE VEHICLE, A 2014 JEEP GRAND CHEROKEE WAS OBSERVED TO HAVE EXTENSIVE RUST ON THE BRAKE ROTOR HUBS. THE RUST IS DETERIORATING THE PAINT EXPOSING THE METAL HUB TO SEVERE CORROSION. THIS MAY OVER TIME MINIMIZE THE SAFETY OF THE BRAKING SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHO SENT PHOTOS TO CHRYSLER DIGITAL IMAGING. CHRYSLER DENIED THE CLAIM UNDER WARRANTY STATING THAT THE CORROSION IS CONSIDERED NORMAL WEAR. THE VEHICLE HAD ONLY 6200 MILES AT THE TIME OF THE INCIDENT. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- ST. LOUIS, MO
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THERE WAS WATER IN THE BATTERY COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 JEEP GRAND CHEROKEE- WATERBURY, CT
THE CAR ALARM CONTINUES TO GO OFF ON ITS OWN. I HAVE ALREADY HAD A SOFTWARE UPDATE FOR MULTIPLE PROBLEMS WITH THE RADIO, PHONE PAIRING, ETC. HAVE TRIED TO SET THE ALARM REMOTELY BY PHONE, BY LOCKING VEHICLE FROM INSIDE THE VEHICLE AND ALSO BY TOUCHING BUTTON ON DOOR HANDLE. NO MATTER HOW I LOCK THE VEHICLE THE SAME THING CONTINUES TO HAPPEN WITH THE ALARM GOING OFF. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- MAUMEE, OH
CHECK ENGINE LIGHT CAME ON, TOOK TO SERVICE GARAGE. DIAGNOSED WITH CK DTC'S-P0302 #2 CYLINDER MISFIRE. SERVICE DEPARTMENT CLAIMS THEY ROAD TESTED -ISSUE CLEARED. I PICKED UP THE VEHICLE, DROVE APPROXIMATELY 5 MILES WITH SAME ISSUE. I CALLED DEALER, THEY SAID TO CONTINUE TO DRIVE THE VEHICLE FOR A WEEK OR SO, AND SEE IF IT FIXES ITSELF. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- WASHINGTON ISLAND, WI
THE HEADLIGHTS RETAIN MOISTURE OR ICE ON THE INTERIOR AREAS FOR EXTENDED PERIODS OF TIME WHILE DRIVING AND PARKED. THIS DEFINITELY BLOCKS THE LIGHT TRANSMISSION THROUGH TO THE EXTERIOR FOR PROPER AND SAFE DRIVING VISION. THIS HAS HAPPENED MANY TIMES SINCE THE NOVEMBER INCIDENT AND I HAVE REPORTED TO CHRYSLER AND THE DEALERSHIP, GANDRUD IN GREEN BAY WI, EVERY TIME AND DOCUMENTED EACH WITH PICTURES OF THE EXACT PROBLEM. THE DEALER HAS PERFORMED THE SILLY TEST THAT CHRYSLER REQUIRES: HAVING THE VEHICLE SIT INDOORS HEATED FOR 20 MINUTES SO SEE IT THE WATER CLEARS. MINE DID NOT TOTALLY CLEAR AT ALL HOWEVER THE DEALER SAID IT WAS WITHIN THE "GUIDELINES" OF BEING OK BY CHRYSLER'S RULES. THIS IS RIDICULOUS. I JUST PURCHASED A HIGHLY PRICED VEHICLE AND I SHOULD LEAVE IT SIT IN A HEATED GARAGE SO THE LIGHTS WORK! I DO BELIEVE CARS ARE MEANT TO BE DRIVEN ON THE ROAD IN THE DAY AND NIGHT. CHRYSLER CERTAINLY DOES NOT CARE ABOUT THE SAFETY OF THE CUSTOMER WHO WORKS HARD TO PAY FOR THIS MACHINE THAT IS VERY FAULTY. I HAVE ALWAYS OWNED A JEEP AND AM VERY DISAPPOINTED IN THIS SAFETY ISSUE. IT MUST BE RESOLVED AND I WILL KEEP AT THIS UNTIL IT IS. I KNOW MANY OTHERS HAVE HAD THIS PROBLEM AS SEEN ON THE INTERNET. THE SECOND VISIBILITY ISSUE IS THE WIPERS AND THE WAY THE WINDSHIELD DEFROSTS. THE WIPERS ARE PLACED SO THAT THE ICE OR SNOW WHEN DRIVING STAYS FROZEN AND IS NOT HEATED TO DEFROST PROPERLY. I HAVE REPLACED THE WIPERS AFTER ONLY DRIVING FOR A FEW DAYS IN WINTER WEATHER! I COULD NOT SEE. THAT HELPED SOME BUT NOT THE DEFROST PROBLEM AS STATED. IT IS ALSO VERY HARD TO REMOVE THE SNOW AND ICE FROM THE FRONT AREA UNDER THE WIPERS. MY OLD 1999 JEEP HAD NONE OF THESE PROBLEMS. MY GRANDSON IS STILL DRIVING IT. PERHAPS I SHOULD ASK TO BORROW IT. CERTAINLY CHRYSLER ENGINEERS CAN DO BETTER THAN THIS. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- YORKVILLE, IL
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE AIR CONDITIONING SYSTEM WAS ACTIVATED, IT WOULD ONLY DISBURSE AIR AT TEMPERATURES OF 130-150 DEGREES FAHRENHEIT. THE VEHICLE WAS TAKEN FOR DIAGNOSIS HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. THE CURRENT FAILURE MILEAGE WAS 5,981. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- SAN FRANCISCO , CA
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE TDI. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE