2014 JEEP GRAND CHEROKEE Complaints

View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 JEEP GRAND CHEROKEE
    - ORANGE, TX

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKES FAILED WHILE WAS DRIVING 65 MPH, THE CONTACT CRASHED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE BRAKES SEEMED TO HAVE BEEN OPERATING NORMALLY. IN ADDITION, THE CONTACT WAS ADVISED THAT NHTSA CAMPAIGN NUMBER: 13V483000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC) HAD POSSIBLY BEEN PREVIOUSLY ADDRESSED. THE APPROXIMATE FAILURE MILEAGE WAS 2700. UPDATED 01/14/14*LJ CONSUMERS HANDWRITING IS ILLEGIBLE. UPDATED 01/16/14

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - BALDWIN, MO

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT ALSO STATED THAT THE VEHICLE ERRONEOUSLY STARTED. THE VEHICLE WAS BEING DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - WEST SPRINGFIELD, MA

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPRAYED FROM THE FILLER NECK. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. UPDATED 12/30/13*CN THE CONSUMER STATED WHEN FILLING THE GAS TANK, THE NOZZLE WOULD NOT SHUT OFF.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - DOBBSFERRY, NY

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V483000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE DEALER WAS UNABLE TO SERVICE THE 2014 MODEL YEAR VEHICLES UNTIL JANUARY 2014 BECAUSE ONLY ONE RECALL REMEDY REPAIR WAS BEING PERFORMED PER DAY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - POOLER, GA

    I WAS DRIVING ON THE HIGHWAY ABOUT 65 MPH. THE WIPERS CAME ON AND THE RADIO STOPPED. THIS HAPPENED ON THREE OTHER OCCASIONS. UPON EXITING THE FREEWAY AND UTILIZING THE BRAKES, THE ENTIRE VEHICLE ELECTRONICS FLASHED THEN THE VEHICLE LOST ALL POWER AND STALLED INTO BLACKNESS. I WAS ABLE TO SAFELY STOP THE VEHICLE AND RESTART. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - TUCSON, AZ

    I PURCHASED A NEW 2014 GRAND CHEROKEE LIMITED, AND HAVE HAD VIBRATION ISSUES SINCE I PURCHASED. I HAVE TAKEN IT BACK TO THE DEALER 5 TIMES, AND NOW HAVE A CASE OPEN WITH CHRYSLER TO FIX THE ISSUE. THE STEERING WHEEL AND SEATS SHAKE AT SPEEDS FROM 70-80. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - BANDERA, TX

    FOR THE SECOND TIME IN 2 WEEKS THE POWER STEERING ASSIST STEERING FAILED WHILE DRIVING THE VEHICLE. THE INSTRUMENT CLUSTER GIVES A "POWER STEERING WARNING" AND ALL HYDRAULIC ASSISTANCE FAILS. WITHIN A FEW MINUTES OF THIS HAPPENING, THE ENGINE ALSO GETS HOT. I LIVE N THE TEXAS HILL COUNTRY. THIS FAILURE RESULTS A LARGE INCREASE IN STEERING EFFORT ON THE LOCAL HILLY AND CURVED ROADS AND THE ABILITY TO TAKE EVASIVE MANEUVERS IF SOME OF THE MANY LOCAL WILD ANIMALS CROSS THE ROAD IN FRONT OF ME. IT ALSO AFFECTS THE ABILITY TO MANEUVER IN TRAFFIC UNTIL THE VEHICLE IS BROUGHT TO A STOP. THE PROBLEM IS INTERMITTENT AND THE DEALER HAS NOT BEEN ABLE TO DIAGNOSE THE PROBLEM DUE TO IT'S INTERMITTENT NATURE. SO FAR, THIS VEHICLE HAS HAD AIR SUSPENSION FAILURES, POWER STEERING FAILURES, AND " DUE NOT SHIFT TRANSMISSION" FAILURES AND HAS BECOME A SAFETY ISSUE FOR ME AND OTHER DRIVERS AROUND ME. I USE THIS VEHICLE FOR WORK RELATED TRAVEL THROUGHOUT MULTIPLE STATES SO IT GETS DRIVEN OFTEN. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - TACOMA, WA

    SHORTLY AFTER STARTING VEHICLE AND DRIVING AT APPROX 10 MPH, CHECK ENGINE LIGHT CAME ON. 30 SECONDS LATER CHECK ENGINE LIGHT STARTED FLASHING AND MISFIRE WAS FELT, CAR BEGAN TO SHUDDER. I PULLED OVER, TURNED OFF AND RESTARTED, AGAIN FLASHING CHECK ENGINE LIGHT AND SHUDDERING. VEHICLE WAS TOWED TO DEALER, WHO ALSO FELT MISFIRE ON COLD START NEXT AM AND CODES CONFIRMED MISFIRES IN MULTIPLE CYLINDERS. DEALER INSPECTED ENGINE BUT FOUND NO ISSUES. NEXT DAY, CAR OPERATED NORMALLY. APPROXIMATELY 1-2 WEEKS LATER, ON STARTING VEHICLE ENTIRE INSTRUMENT CLUSTER LIT UP, WITH CHECK AIR BAG WARNING AND LIGHTS INDICATED ABS FAILURE AND ECS OFF. CAR DROVE, BUT I SUBSEQUENTLY REALIZED SPEEDOMETER DID NOT WORK, IT WAS VERY FRIGHTENING TO DRIVE ON HIGHWAY WITHOUT KNOWING MY SPEED. AFTER RESTARTING CHECK ENGINE LIGHT REMAINED ON, BUT VEHICLE FUNCTIONED NORMALLY. WAS GOING TO BRING BACK TO DEALER, BUT CHECK ENGINE LIGHT WENT OFF AFTER ABOUT 6 DRIVES. THESE ISSUES ARE VERY WORRISOME AND I FEEL UNCOMFORTABLE EVERY TIME I START THE IGNITION. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - LURAY, VA

    CONTINUOUSLY EXHIBITING PERSISTENT PROGRESSIVELY WORSENING LIFE-THREATENING TRANSMISSION AND ELECTRICAL FAILURES. TRANSMISSION STICKS IN LOW GEAR AND WILL NOT UPSHIFT, TRANSMISSION STALLS, PUSH GAS PEDAL TO THE FLOOR AND NOTHING HAPPENS, ALMOST HIT NUMEROUS TIMES, GEARS JERK, RPMS REV UP AND SPEED INCREASES WHEN APPLYING BRAKES, WILL NOT SLOW DOWN THEN BOUNCES TO A STOP, INTERIOR LIGHTS SHORT OUT, DOORS DO NOT LOCK, ELECTRONIC CHIRPING SOUND FROM ENGINE EVEN WHEN OFF, TOUCHSCREEN/RADIO/CLIMATE CONTROLS DO NOT WORK, TOTAL OF 45 DIFFERENT DEFECTS, CONTINUOUS SINCE DAY PURCHASED, SENT 2 WRITTEN NOTICES TO CHRYSLER, HAS BEEN 8 MONTHS AND NO ONE WILL HELP, INCREASINGLY FEARFUL FOR SAFETY. TOTAL OF 43 DAYS IN SHOP AND 14 ATTEMPTS TO REPAIR SAME SERIOUS SAFETY DEFECTS AND CONDITIONS. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - HONOLULU, HI

    PURCHASED A 2014 JEEP GRAND CHEROKEE ON OCT 27, 2013 AND DISCOVERED THE FORWARD COLLISION SYSTEM (FCW) IS NOT WORKING, THE DEALER ATTEMPTED TO FIX BUT FAILED. THEY GAVE ME ANOTHER 2014 JEEP GRAND CHEROKEE ON NOV 2, 2013, I REALIZED IT HAS THE SAME EXACT DEFECT, AND AGAIN, THE DEALER TRIED TO FIX BUT FAILED TO DO SO. TWO BRAND NEW VEHICLES HAVE THE SAME EXACT PROBLEM, THE VEHICLE VIN NUMBERS: 1C4RJXXXXXX AND 1C4RJFCXXXXX I SPOKE WITH MANUFACTURER AND THEY TRIED TO CONVINCE ME THAT "SYSTEM AVAILABLE" MEANS "SYSTEM IS ON" WHICH DIRECTLY CONTRADICTS THE MANUAL PROVIDED BY THEM. THAT IN ADDITION TO THE SYSTEM NOT WORKING AT ALL. SPOKE WITH OTHER JEEP OWNERS THAT HAVE THAT FUNCTION, THEY ALSO INDICATED THAT THEY HAVING TROUBLE GETTING THAT TO WORK AND THEY HAVING TROUBLE GETTING SUPPORT FROM JEEP. UPDATED 11/19/13*LJ *TR

    Source: NHTSA WEB SITE