2014 JEEP GRAND CHEROKEE Complaints

View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 JEEP GRAND CHEROKEE
    - ST. CLAIRSVILLE, OH

    THE DRIVER PULLED THE AUTOMOBILE INTO A DRIVEWAY ON A DOWNHILL SLOPE. THE DRIVER SHUT THE VEHICLE OFF USING THE PUSH BUTTON START/STOP. THE DRIVER RETURNED TO THE VEHICLE 10 MINUTES LATER, WITH A PASSENGER IN THE FRONT SEAT. THE DRIVER STARTED THE VEHICLE (FOOT ON BRAKE AS REQUIRED) USING PUSH BUTTON START/STOP. THE DRIVER ENGAGED THE TRANSMISSION INTO REVERSE USING THE SHIFTING LEVER (WITH FOOT STILL ON BRAKE AS IS REQUIRED BY THE BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) SYSTEM). WHEN ENGAGED IN REVERSE, THE ENGINE REVVED TO A HIGH LEVEL, AND THE CAR TRAVELED IN REVERSE UP THE HILL (DRIVEWAY), THROUGH THE STREET, AND INTO A DITCH. SIDE AND FRONT AIRBAGS DEPLOYED. DRIVER BELIEVES THEY NEVER TOOK FOOT OFF THE BRAKE, AND THE BRAKING WAS NOT SUFFICIENT TO OVERCOME TORQUE OF THE ENGINE/TRANSMISSION. VEHICLE DAMAGE INCLUDES AIR BAG DEPLOYMENT, CABIN ROOF LINER DETACHMENT, THREE BENT WHEELS, MINOR DAMAGE TO MUFFLER, MINOR BODY DAMAGE. DEALER CHECKED ELECTRONICS/INSTRUMENT RECORDINGS AND NOTED NOTHING UNUSUAL APPEARING, AND HAD NO KNOWLEDGE OF SIMILAR PROBLEMS. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - CHARLESTON, SC

    WHEN VEHICLE REACHES OF 38 MPH AND ABOVE,MOST OF THE TIME A VIBRATION OCCURS. THE VIBRATION CAN BE FELT IN THE SEAT , THE FLOORBOARD AND STEERING WHEEL . ONCE AT 70 MPH THE VIBRATION CAN BE SEEN IN THE STEERING WHEEL.THIS 2014 GRAND CHEROKEE HAS BEEN TO THE DEALER SEVERAL TIMES AND THE ISSUE NEVER RESOLVED. THEY SAID IT COULD A TRANSMISSION , BUT NOTHING WAS EVER DONE. WHEEL ALIGNMENT HAS ALSO BEEN A PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - CHINO HILLS, CA

    MAIN LCD SCREEN THAT SHOWS THE SPEED OF THE VEHICLE GOES BLACK AT RANDOM WHEN I AM DRIVING AND THE ONLY WAY TO GET IT TO COME BACK ON IS TO STOP AND TURN OFF THE VEHICLE AND TURN IT BACK ON. I WAS STOPPED BY A POLICE OFFICER FOR SPEEDING BECAUSE I COULD NOT TELL HOW FAST I WAS GOING. I TOLD HIM ABOUT THE DISPLAY AND HE WAS GOING TO TOW THE VEHICLE BECAUSE I DID NOT HAVE AN OPERATIONAL SPEEDOMETER. I HAVE TOLD CHRYSLER ABOUT THIS AND APPARENTLY IT IS A KNOWN ISSUE AND THEY ARE WORKING ON IT!! THESE VEHICLES' SHOULD ALL BE TAKEN TO THE DEALERS AND PARKED AND NOT DRIVEN UNTIL THE DEFECT HAS BEEN CORRECTED AND CUSTOMERS SHOULD BE GIVEN RENTAL CARS. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - BURLINGTON, NC

    I HAVE BEEN HAVING MULTIPLE PROBLEMS WITH THE BRAKES IN MY 2014 JEEP GRAND CHEROKEE PURCHASED BRAND NEW IN MAY. IT HAS A TOTAL OF 1,000 MILES ON IT, BUT THE PROBLEMS STARTED WITH ONLY 10MILES. THE INSTRUMENT CLUSTER IMMEDIATELY LIGHTS UP LIKE A CHRISTMAS TREE AND THEN THE CHECK ENGINE LIGHT REMAINS ON. THE REARVIEW MIRRORS MOVE INTO DOWNWARD FACING POSITIONS WHILE IN PARK AND WHILE DRIVING. THIS ALONE IS A MAJOR SAFETY HAZARD. THE ABS BRAKES INTERMITTENTLY WORK AND FINALLY FAILED. THE ABS MODULE FAILED. THE BACKUP CAMERA WORKS INTERMITTENTLY AND THE BACKUP WARNING SYSTEM ALSO IS INTERMITTENTLY WORKING. MY CAR HAS BEEN AT THE DEALERSHIP EVERY MONTH SINCE I HAVE PURCHASED IT AND IT HAS CURRENTLY BEEN THERE FOR THE LAST 2 WEEKS AWAITING AN ABS REPAIR. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - THE WOODLANDS, TX

    A COUPLE OF WEEKS AFTER GETTING MY 2014 JEEP GRAND CHEROKEE HOME AFTER PATIENTLY WAITING 8 WEEKS FROM THE TIME I ORDERED IT TO PICK IT UP, I NOTICED THAT THE RADIO CHANNELS ALL HAD A SLIGHT STATIC IN THE BACK GROUND AND EVERY STATION WAS MAKING A POPPING NOISE EVERY FEW MINUTES. THE RADIO DOES NOT SOUND GOOD. AFTER TAKING IT IN FOR THE FOURTH TIME TO TRY AND REPAIR THIS PROBLEM, I WAS TOLD THAT CHRYSLER DOES NOT HAVE A REPAIR FOR THIS AT THIS TIME. ALONG WITH THE POOR SOUND OF THE RADIO, A COUPLE OF TIMES I HAVE GONE TO START THE VEHICLE AND ALL OF MY PRE SET SIRIUS STATIONS WERE GONE. THIS IS VERY UNACCEPTABLE TO ME TO PAY THIS MUCH FOR A VEHICLE THAT HAS A MAJOR FAULT AND CHRYSLER AND THE DEALERSHIP HAVE DONE NOTHING BUT MAKE ME PAY FOR RENTAL CARS WHILE THEY COULDN'T FIX THE PROBLEM OR GIVE ME ANY HOPE OF FIXING IT IN THE FUTURE. I WAS TOLD BY THE LAST DEALERSHIP THAT I TOOK IT TO THAT THE RADIO IS AS GOOD AS IT IS GOING TO GET. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - CALGARY, AA

    STARTED 2014 JEEP GC AND CENTRE EVIC SCREEN FAILED TO TURN ON. CONTACTED CHRYSLER 1-800 NUMBER AND THEY HAD NO RECORD OF KNOWN ISSUES. SEARCHED INTERNET AND APPARENTLY THERE ARE KNOWN ISSUES. WENT TO JEEP DEALER AND THEY 'HAD NO IDEA' ... HAVE ONLY HAD VEHICLE 2 WEEKS ! HAVE BOOKED IN VEHICLE WITH DEALERSHIP. SO MUCH DEPENDS IN HAVING THAT RADIO/CONTROL UNIT FUNCTIONING. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - NAPA, CA

    I'VE OWNED MY '14 JEEP GRAND CHEROKEE LIMITED FOR FOUR MONTHS. IT HAS NOW BEEN AT THE DEALERSHIP TWICE FOR THE SAME ISSUE. I TURN ON THE JEEP AND ALL OF THE EMERGENCY LIGHTS GO ON, INCLUDING THE ABS, EMERGENCY BRAKE, TRACTION CONTROL, AIRBAG ETC. THE SPEEDOMETER DOES NOT WORK AND STILL ALLOWS ME TO DRIVE. THE INITIAL CYCLE TELLS ME TO SERVICE THE ABS AND AIRBAGS. THE REAR PARKING SENSOR ALSO DOES NOT FUNCTION. I WAS TOLD THE ABS MODULE WAS FAULTY THE FIRST TIME AND THEY REPLACED IT WITH A NEW ONE. AGAIN, I AM BEING TOLD THAT THE ABS MODULE IS FAULTY. I HAVE A FEELING JEEP HAS NO CLUE WHAT THE REAL ISSUE IS. THIS IS AN EXTREME SAFETY CONCERN. I FEEL UNSAFE DRIVING MY FAMILY IN THIS VEHICLE AS I DO NOT KNOW IF THE SAFETY CONTROLS ARE WORKING PROPERLY. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - LOS ANGELES, CA

    I JUST PURCHASED A BRAND NEW VEHICLE ON 9/27/13. ON 9/28/13 MY VEHICLE CAUGHT FIRE. I FIRST NOTICED IT WHEN I ARRIVED HOME, SMOKE WAS COMING FROM THE FRONT OF THE TRUCK. I OPENED THE HOOD AND NOTICED FIRE COMING FROM THE SIDE OF THE ENGINE. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - COLORADO SPRINGS, CO

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED HE RECEIVED A TELEPHONE CALL FROM THE DEALER SHORTLY AFTER PURCHASING, ADVISING HIM TO BRING BACK THE VEHICLE BECAUSE OF AN ABS MODULE DEFECT. THE VEHICLE WAS TAKEN TO THE DEALER BUT HAS NOT BEEN REPAIRED BECAUSE THE PARTS NEEDED TO COMPLETE THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNDER 3,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - HESPERIA, CA

    WITH VEHICLE IN PARK, WITH FOOT ON THE BRAKE, PUSHING BUTTON TO EITHER TURN THE VEHICLE ON OR OFF CAUSES THE VEHICLE TO LUNGE FORWARD. INTERMITTENT OCCURENCES, UNABLE TO REPRODUCE FOR THE MECHANIC. HAS HAPPENED WITH THIS VEHICLE 6 TIMES OVER AN 8 WEEK PERIOD.

    Source: NHTSA WEB SITE