2018 JEEP GRAND CHEROKEE Complaints
View complaints related to 2018 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 830 complaints submitted for the 2018 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 JEEP GRAND CHEROKEE- Fort Smith , AR
Multiple leaks found under the car and was brought in for emergency repair. One leak was the driveshaft, one was engine coolant and the other was the front steering column.
Source: NHTSA WEB SITE -
2018 JEEP GRAND CHEROKEE- Whitman, MA
I wasn’t able to get out of park and there was a message to service shifter. It happened twice in one day and now the engine light is on.
Source: NHTSA WEB SITE -
2018 JEEP GRAND CHEROKEE- San Diego , CA
The alternator is pulling from the battery draining it and at 9.5 volts the car will go into safety mode where it doesn’t turn off but it won’t drive neither which actually happened to me on Saturday in the middle of the street luckily no car hit mines and the police helped me move it out the road. I complained to CArMax Kearny mesa the previous Friday and instead of them putting me in a loaner car and towing the vehicle they scheduled me for an appointment Monday (today) at 9:30am and never held up their end and I’ve been carless ever since and they had my car for 6 months fixing this same problem I’m having today .
Source: NHTSA WEB SITE -
2018 JEEP GRAND CHEROKEE- Cottekill, NY
Many 2018 Grand Cherokee Radio screen are de-laminating including mine, and on it's own which is a scary distraction changes stations suddenly constantly makes a loud beeping noise through the speakers- drops and makes phone calls, changes navigation directions - prevents you from making a phone call that could be an Emergency. This should be a safety recall since it happens when you lease expect it and causes the driver to jump. And all Chrysler Dodge Jeep dealer will not cover this over a thousand dollar plus issue.
Source: NHTSA WEB SITE -
2018 JEEP GRAND CHEROKEE- Pendleton , IN
Airbag warning light came on. Took to Jeep dealership and they did diagnostic . Their finding: Code ORC-B0028-13, right side seat diployment squib 1 circuit open dx. Found wiring is not damaged in connectors . Needs new front seat passenger air bag. Car has never had front end damage.
Source: NHTSA WEB SITE -
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2018 JEEP GRAND CHEROKEE- Destin, FL
Front passenger headrest popped out (exploded out) for no reason. I was not in an accident and nothing happened to make it pop out.
Source: NHTSA WEB SITE -
2018 JEEP GRAND CHEROKEE- Nashville, NC
Uconnect 4c/4c 8.4 inch display screen Issues: Screen is ghost touching ,making choices on its own while driving, climate control will run haywire and do the opposite of what’s needed to defrost window and it’s can’t be stopped or cut off, unable to get heating seats off and seats heat up so much it burns legs and sacrum, unable to use back up camera, cannot access radio, navigation system, anything that’s needed that has to do with function of the vehicle that’s operated by that screen is unable to be done because it’s constantly chooses and self taps every. I have almost crashed many times due to this happening and it’s very unsafe.
Source: NHTSA WEB SITE -
2018 JEEP GRAND CHEROKEE- Gretna, NE
The screen is not working properly and is delaminating. This causes a distraction when trying to follow map directions, change heating settings as well as UConnect safety functions. Unsafe and accident causing
Source: NHTSA WEB SITE -
2018 JEEP GRAND CHEROKEE- Salinas, CA
I have a 2018 Jeep grand cherokee and one day it just didn't start. I had it towed to the jeep dealership and was told it was the starter. Once the job was done they service rwp said they will run a complete diagnostics on the jeep and get back to me. I got a call a few a days later saying the jeep had a blown head gasket, a leaking water pump and the coolant was leaking as well. They said the engine was a complete loss and to replace it and labor cost would be 14k. This jeep only has 40k miles on it and those are really soft miles, my wife literally works 5 minutes from our home and it's here daily driver. How is this possible, it's just plain ridiculous. Reaching out to jeep and got no help whatsoever. NEVER BUY A JEEP!
Source: NHTSA WEB SITE -
2018 JEEP GRAND CHEROKEE- Carson, CA
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE