2016 JEEP GRAND CHEROKEE Complaints
View complaints related to 2016 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2016 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 JEEP GRAND CHEROKEE- LOS ALTOS, CA
ELECTRONIC THROTTLE CONTROL WARNING LIGHT APPEARED ON 2 OCCASIONS, ACCOMPANIED BY SUDDEN LOSS OF POWER. ONE EVENT OCCURED IN HEAVY HIGHWAY TRAFFIC AND NEARLY RESULTED IN A MULTI-VEHICLE ACCIDENT. ESTIMATED SPEED WAS 60 MPH. THE OTHER EVENT OCCURED WHILE ENTERING AN INTERSECTION AFTER SIGNAL LIGHT TURNED GREEN. IN BOTH CASES THE LOSS OF POWER SELF CORRECTED AFTER ABOUT 10 SECONDS. THE VEHICLE HAS APPROXIMATELY 6000 MILES ON IT, AND I AM THE ORIGINAL OWNER. ...UPDATED 09/14/17 *BF *CN
Source: NHTSA WEB SITE -
2016 JEEP GRAND CHEROKEE- TAMPA, FL
VERY JERKY/LUNGING SHIFTING FROM 1ST TO 2ND GEAR AND DOWNSHIFTING FROM 4TH TO 3RD. THE DEALERSHIP HAS ALREADY DONE THE UPDATE BUT IT DID NOT CORRECT OR HELP THE PROBLEM AT ALL. IT SOMETIMES LUNGES ME FORWARDED AS IF I'VE BEEN REAR ENDED. IT MOSTLY HAPPENS WHEN THE ENGINE AND TRANSMISSION ARE COLD, BUT I'VE NEVER OWNED A VEHICLE THAT HAS SUCH TERRIBLE SHIFTING.
Source: NHTSA WEB SITE -
2016 JEEP GRAND CHEROKEE- CAPE CORAL, FL
VEHICLE WAS PARK AT DRIVE THRU ATM. VEHICLE WAS PLACED BACK INTO DRIVE AND AS. TAKE BRAKE WAS RELEASED, VEHICLE ACCELERATED WITHOUT GAS PEDAL BEING PRESSED. VEHICLE WENT INTO FORWARD MOTION RAPIDLY AND BRAKE HAD TO BE APPLIED TO STOP VEHICLE. SAME INCIDENT HAPPENED AGAIN A SHORT TIME LATER WHEN PULLING ONTO STREET. PRIOR THE VEHICLE WOULD GO INTO NEUTRAL WITHOUT WARNING. AS VEHICLE WAS ATTEMPTING TO CROSS BUSY HIGHWAY, THE VEHICLE WENT INTO NEUTRAL AT DETRIMENTAL TIME WHILE TRAFFIC WAS ONCOMING. SHIFTING INTO NEUTRAL THEN BACK TO DRIVE HAD NO EFFECT. VEHICLE ENGINE HAD TO BE TURNED OFF THEN BACK ON TO GET VEHICLE TO GO BACK IN DRIVE. THIS OCCURRENCE HAPPENED ON THREE SEPARATE OCCASIONS. DEALER SHIP WAS NOTIFIED AND THEY REPLACE A WIRE HARNESS. DEALERSHIP WAS NOTIFIED REGARDING ACCELERATION ISSUE AND THE VEHICLE WAS TOWED TO THEM. DEALERSHIP MECHANICS ADVISED THEY COULDN'T RECREATE THE PROBLEM AND SAID BRING IT BACK IF IT HAPPENS AGAIN. VERY DANGEROUS. NOT CONFIDENT IN VEHICLE RELIABILITY.
Source: NHTSA WEB SITE -
2016 JEEP GRAND CHEROKEE- ROLLING MEADOWS, IL
WHILE DRIVING ON A CITY STREET AND TURNING LEFT, THE POWER STEERING WENT OUT AND IT BECAME VERY DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS TURNED OFF FOR A SHORT TIME; WHEN IT WAS RESTARTED, THE PROBLEM WAS GONE. ABOUT 30 MINUTES LATER THE CAR WAS RESTARTED AND DRIVEN APPROX. 1/4 MILE WHEN THE STEERING WENT OUT AGAIN WHILE MAKING A RIGHT TURN ON A CIT STREET.
Source: NHTSA WEB SITE -
2016 JEEP GRAND CHEROKEE- LAREDO, TX
SHIFTER IS LOCKED IN PARKING UNABLE TO MOVE AND ALSO WILL LOCK IN NEUTRAL HAS HAPPEND SINCE TRUCK WAS RIGHT OUT OF DEALERSHIP AND I CONTINUE TO HAVE THIS PROBLEM , STATIONARY AND IN MOTION IN THE CITY
Source: NHTSA WEB SITE -
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2016 JEEP GRAND CHEROKEE- WAKE FOREST, NC
THE CAR DISPLAYS A MESSAGE THAT THE KEY FOB IN NOT DETECTED AND WILL NOT START. THERE IS NO WAY TO USE THE MECHANICAL KEY TO START THE CAR. THIS CREATES A DANGEROUS SITUATION AS THEY DRIVER CAN BECOME STRANDED. TWO DIFFERENT DEALERSHIPS STATE THAT THEY CAN NOT REPLICATE THE ISSUE. APPARENTLY, THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS NOW FOR THE JEEP BRAND.
Source: NHTSA WEB SITE -
2016 JEEP GRAND CHEROKEE- NORTH LAS VEGAS, NV
AT 45 MPH, LEVEL HIGHWAY, NO OTHER TRAFFIC, ACC NOT ACTIVATED, CAR DEPLOYED EMERGENCY STOP, APPLYING HARD BRAKING, UNTIL CAR SLOWED TO APPROX 10 MPH. HAD TRAFFIC BEEN TO REAR, AN ACCIDENT WOULD HAVE HAPPENED. CAR HAD 10340 MILES. ONE PREVIOUS INCIDENT BACKING OUT MY DRIVEWAY WITH NO OBSTRUCTIONS PRESENT. SAME BRAKING SENARIO. MILEAGE WAS ABOUT 3500. PROXIMITY WARNING FEATURE WAS "ON" IN BOTH INCIDENTS. WANTED TO CHECK HERE FOR RECALLS BEFORE CONTACTING JEEP DEALER.
Source: NHTSA WEB SITE -
2016 JEEP GRAND CHEROKEE- SAN FRANCISCO, CA
WHILE DRIVING AT NORMAL HIGHWAY AND ROADWAY SPEEDS, WITH THE WINDOWS IN THE UP POSITION, THE AIR VENTS INSIDE MY VEHICLE DO NOT EMIT NATURAL AIR FLOW FROM THE FRONT OF THE VEHICLE. THE INSIDE OF VEH-1 BEGINS TO BECOME STUFFY AND THERE IS NO WAY FOR THE DRIVER OF VEH-1 TO GET AIR UNLESS THE DRIVER TURNS ON CONTROLLED AIR BY FAN. THIS ISSUE HAS BEEN BROUGHT TO JEEP OF BERKELEY AND THE ISSUE HAS NOT BEEN REMEDIED. VEH-1'S VENTILATION SYSTEM IS RESPONSIBLE FOR PUSHING AIR INTO THE CABIN OF THE CAR. THIS IS NOT OCCURRING. I HAVE NOT RECEIVED ANY RESPONSE FROM JEEP IN REGARDS TO THIS ISSUE THAT THEY SEEM TO NOT BE ABLE TO UNDERSTAND. MY FAMILY USES VEH-1 AND IN AN EVENT THAT AN ACCIDENT OCCURS, NATURAL AIR WOULD BE HALTED.
Source: NHTSA WEB SITE -
2016 JEEP GRAND CHEROKEE- SYRACUSE, NY
THE VEHICLE WAS PARKED INSIDE THE SHOP AND I WAS VACUUMING OUT THE REAR CARGO AREA OF A 2016 JEEP GRAND CHEROKEE (I WAS A DETAILER FOR FOR A LOCAL JEEP DEALERSHIP) WHEN THE STRUTS FOR THE REAR GATE GAVE OUT AND THE DOOR DROPPED AND LANDED ACROSS MY BACK. I HAVE BEEN OUT OF WORK SINCE THE INCIDENT, HAVE RECENTLY HAD BACK SURGERY AND AM CURRENTLY COLLECTING DISABILITY PAY.
Source: NHTSA WEB SITE -
2016 JEEP GRAND CHEROKEE- MOSINEE, WI
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE VEHICLE ROLLED AWAY. THE CONTACT WAS ABLE TO RE-ENTER THE VEHICLE AND STOP THE VEHICLE SAFELY BEFORE A CRASH OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,847.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE