2016 JEEP GRAND CHEROKEE Complaints

THE CAR OPERATED WELL AT FIRST START. EARLY IN THE DAY, IT DROVE 30+ MILES. AFTER BEING PARKED FOR 6+ HOURS IN A FLAT PUBLIC PARKING LOT, IT WAS TURNED ON AND PUT INTO REVERSE TO BACK OUT OF THE STALL. UPON LIGHTLY RELEASING THE BRAKE, THE CAR ACCELERATED AT A HIGH SPEED (APPROX 20MPH) AND HIT A PARKING PILLAR. A LARGE AMOUNT OF DAMAGE WAS DONE TO THE BACK END, INCLUDING BUMPER, HATCH, SAFETY REINFORCEMENT BAR AND FLOOR BOARD ALL HAD TO BE REPLACED.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING ON A THREE LANE HIGHWAY, THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE TO NEUTRAL WITHOUT WARNING. THE CONTACT HAD TO CAUTIOUSLY COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD, APPLIED FORCE TO SHIFT GEARS INTO PARK, AND APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

WHILE DRIVING TO NASHVILLE, TN WE WERE DRIVING BETWEEN 65 - 73 MPH WITH SPEED CONTROL AND HIT SLOWER TRAFFIC IT FELT LIKE THE VEHICLE LOST POWER STEERING. THE STEERING WAS HARD TO HANDLE ON THE JEEP. IT WOULD PULL EITHER LEFT OR RIGHT AND WOULDN'T SEEM TO GO STRAIGHT. WE COULD STOP THE VEHICLE AND TURN IT OFF AND THE STEERING WOULD BE FINE AGAIN FOR A WHILE. I TOOK MY JEEP BACK TO THE DEALER ON DECEMBER 2, 2016 AND AS OF TODAY DECEMBER 27, 2016 THEY STILL HAVE IT. I DON'T KNOW IF IT IS THE POWER STEERING OR THE LIFT SUSPENSION BUT IT MOST DEFINITELY IS A SAFETY PROBLEM. THIS HAPPENED ON THE HIGHWAY AND THE SERVICE TECHS HAVE GOT IT TO DUPLICATE THE PROBLEM AT THE DEALERSHIP. *TR

2016 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT TIRES WOBBLING FROM SIDE TO SIDE WHILE BEING TOWED BY MOTORHOME. *SMD THE CONSUMER STATED HE PURCHASED THE VEHICLE TO TOW BEHIND A 40 FOOT DIESEL MOTORHOME. ON OCTOBER 12, 2016, WHILE TOWING THE JEEP, THE MOTORHOME STARTED SHAKING/BOUNCING AS THOUGH HE HAD A BLOWN OUT TIRE. ANOTHER MOTORIST INFORMED THE CONSUMER, THE WHEELS ON THE JEEP WERE WOBBLING FROM SIDE-TO-SIDE. WHEN HE CAME TO A STOP, THE WOBBLING STOPPED.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED. THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

BRAKES SQUEAL FIRST THING THEN LATER. LESS THAN 8500 MILES. DEALER SAYS THIS IS NORMAL.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED FROM A STOP, THE ENGINE RESTARTED AND HESITATED TO RESPOND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,002. ...UPDATED 12/28/16 *BF **** UPDATED 01/10/17*LJ UPDATED 01/11/17.*JB THE CONSUMER STATED IT IS UNDETERMINED WHAT CAUSED THE FAILURE TO OCCUR AND WHEN IT WOULD OCCUR. THE DRIVER MUST REMEMBER TO PRESS THE OVERRIDE BUTTON ON THE DASH WHEN THE ENGINE WAS RESTARTED. UPDATED 06/22/2017 *JS CONSUMER STATED THIS VEHICLE IS DESIGNED TO LET THE COMPUTER CONTROL STALL THE ENGINE AT ALL TIMES WHEN THE VEHICLE STOPS FOR ANYTHING AND THEN WHEN PRESSURE IS APPLIED TO THE ACCELERATOR PEDAL, THE ENGINE AUTOMATICALLY RESTARTS AND AS YOU CONTINUE TO PRESS THE ACCELERATOR, THE VEHICLE WILL ACCELERATE IN A NORMAL MANNER AS IF THE ENGINE HAD NOT STOPPED. UPDATED 7/10/18*JB

11/10/16 I WAS ON A CITY STREET, DRIVING IN TRAFFIC 10 MPH , STOPPED IN TRAFFIC, WAITING TO GET ON THE HIGHWAY FOR AFTERWORK COMMUTE HOME. TOOK MY FOOT OFF THE BRAKE TO PUT ON GAS PEDAL AS TRAFFIC WAS BEGINNING TO MOVE, CAR WOULD NOT DRIVE, PUT CAR IN NEUTRAL THEN BACK IN DRIVE, CAR WOULD NOT MOVE IN DRIVE,, NO WARNING LIGHTS CAME ON THE DASHBOARD, NO LIGHTS ILUMINATED. THE VEHICLE HAD TO BE PUSHED INTO A WAREHOUSE PARKING LOT , I CALLED THE DEALER , THE VEHICLE WAS TOWED BACK TO THE DEALER ON 11/10/16, BY ROADSIDE ASSISTANCE, I WAS INFORMED BY THE DEALER ON 11/11/16, THE TRANSMISSION WENT. THIS IS A LEASE 2016 GRAND JEEP CHEROKEE THAT I HAD FOR 6 WEEKS, WITH 2000 MILES ON IT. CALL TO JEEP CUSTOMER SERVICE 11/14/16, THIS IS A SERIOUS SAFETY ISSUE, IN 5 MINUTES I WOULD HAVE BEEN MERGING ONTO A MAJOR HIGHWAY, THE TRANSMISSION JUST WENT, NO WARNING . JEEP CUSTOMER SERVICE GAVE ME A CASE #, CALLED JEEP CUSTOMER SERVICE AGAIN, 11/16/16, WAS TOLD I WOULD HEAR BACK IN 2 BUSINESS DAYS, 11/18/16, 2 CALLS AGAIN TO JEEP CUSTOMER SERVICE NO RESPONSE. THE VEHICLE IS STILL AT THE DEALER , I WAS TOLD THE CLUTCH IN THE TRANSMISSION BROKE, AND THE TRANSMISSION IS BEING REPLACED. I WANT THIS VEHICLE REPLACED WITH ANOTHER VEHICLE SAME TYPE, THIS IS A MAJOR SAFETY HAZARD FOR A TRANSMISSION TO JUST LET GO WITHOUT WARNING, IN A 6 WEEK OLD CAR

TL* THE CONTACT OWNED A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE A GARAGE FACING FORWARD. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT PUSHED THE START BUTTON AND THE VEHICLE SUDDENLY ACCELERATED AT APPROXIMATELY 30 MPH INTO THE FRONT LAWN. THE VEHICLE STRUCK A TREE STUMP WITH THE FRONT PASSENGER SIDE WHEEL, WENT AIRBORNE APPROXIMATELY SEVEN FEET OFF THE GROUND, AND LANDED ON THE OTHER END OF THE DRIVEWAY. THE VEHICLE KEPT ACCELERATING AND CRASHED INTO A BUILDING ON THE PROPERTY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT MANAGED TO SWITCH THE GEAR INTO PARK AND STOP THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 11,600. ..UPDATED 06/08/17 *BF ....UPDATED 06/21/17 *BF UPDATED 7/5/18*JB *TR

SINCE CAR WAS PURCHASED BRAND NEW IN MAY 2016, THE FRONT BRAKES SQUEAKED. TOOK CAR BACK TO DEALER FOR REPAIR AT 5,000 MILES DEALER STATED REPAIR TO BRAKE WAS MADE. HOWEVER, PROBLEM CONTINUES AND HAPPENS ALL THE TIME DURING STOP AND GO TRAFFIC. TOOK CAR BACK TO DEALER AT 10,000 MILES. DEALER CLAIMS THEY COULD NOT DUPLICATE NOISE AND NO REPAIRS WERE MADE. HOWEVER SQUEAK OCCURS ALL THE TIME DURING STOP AND GO TRAFFIC. SOMETHING IS CERTAINLY WRONG WITH THE BRAKES.