2017 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ATTEMPTING TO PARK, THE VEHICLE UNINTENDEDLY ACCELERATED AS THE ENGINE RPMS INCREASED. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO ENGAGE. AS A RESULT, THE VEHICLE CRASHED INTO MULTIPLE TREES AND BUSHES. THE VEHICLE EVENTUALLY CAME TO A STOP. THE CONTACT STATED MULTIPLE UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES AND WAS TAKEN BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.

ROLL-AWAY RECALL JUST AS IN CALIFORNIA IN 2016 VEHICLE WAS IN PARK AND TURNED OFF, I GET OUT TO GET AROUND TO THE OTHER SIDE OF THE CAR TO GET MY SON OUT OF THE CAR SEAT. THE CAR JUST STARTS ROLLING AWAY. THE VEHICLE STOPPED AFTER HITTING THE EXTERIOR OF MY HOME CAUSING DAMAGE. ONCE I GOT IN THE CAR, THE VEHICLE WAS ON ( EVEN THOUGH I TURNED IT OFF).

WHEN BEING TOWED BEHIND MY MOTORHOME, THE JEEP GRAND CHEROKEE WILL GO INTO AN EXTREME "WOBBLE" DURING A SLOW SPEED, SHARP TURN TO THE LEFT OR RIGHT, EITHER FROM A COMPLETE STOP OR NEAR STOP ON THE ROAD THAT THE TURN ORIGINATES FROM. IF EITHER STEERING TIRE ON THE JEEP HITS AN IRREGULARITY IN THE ROAD SURFACE (I.E. A BUMP, MANHOLE COVER, POTHOLE), THE STEERING WHEELS ON THE JEEP BEGIN RAPIDLY TURNING FROM LEFT TO RIGHT AND BACK AGAIN. THIS ACTION VIOLENTLY SHAKES NOT ONLY THE JEEP BUT THE ENTIRE MOTORHOME TOWING IT. THE ONLY WAY TO STOP THE OSCILLATING WHEELS IS TO BRAKE HARD AND NEARLY COME TO A COMPLETE STOP. THE BRAKING SYSTEM ON THE JEEP WHEN IT IS BEING TOWED IS OPERATED BY THE AIR BRAKES ON THE MOTORHOME THROUGH A SYSTEM THAT APPLIES THE BRAKES AS NEEDED (THE TOW BRAKING SYSTEM IS MANUFACTURED BY SMI AND CALLED THE AIR FORCE ONE SYSTEM). OF THE FOUR TIMES IT HAS HAPPENED TO ME OVER THE PAST YEAR, ONE WAS WHILE TURNING LEFT ONTO A FOUR-LANE DIVIDED HIGHWAY. I PULLED INTO THE LEFT (PASSING) LANE TO ACCELERATE BUT HAD TO NEARLY STOP TO GET THE JEEP TO STOP WOBBLING. A SEMI TRUCK IN THE RIGHT LANE HAD TO SLOW DOWN BECAUSE HE SAW ME STOPPING AND NEEDED TO TAKE PRECAUTIONARY ACTION IN CASE I VEERED RIGHT. IT WAS A SCARY MOMENT. THIS PROBLEM IS BEING TALKED ABOUT EXTENSIVELY IN RV FORUMS (SEE HTTP://WWW.IRV2.COM/FORUMS/F85/JEEP-GRAND-CHEROKEE-DEATH-WOBBLE-339594.HTML) AND THE PROBLEMS ARE IDENTICAL FOR ALL THE OWNERS OF 2016 OR LATER JEEP GRAND CHEROKEES. THIS PROBLEM HAS BEEN REPORTED TO THE NHTSA BY OTHERS (SEE NHTSA TRACKING NUMBER 11186936 FOR ANOTHER COMPLAINT ON THIS ISSUE). THIS PROBLEM APPEARS TO BE SIMILAR TO THE JEEP CHEROKEE TOWED VEHICLE WHEEL WOBBLE ISSUE THAT FCA CREATED A FIX FOR. PLEASE GET FCA TO RESOLVE THE ISSUE QUICKLY BEFORE SOMEONE IS KILLED OR SEVERELY INJURED.

D AND R ON TRANSMISSION BLINKS THEN STALLS. WHILE ON REVERSE, DOES NOT REVERSE. WHILE ON D, STALLS, HAVE TO PUT IT BACK TO PARK AND RE-START ENGINE. TOOK TO DEALER, THEY CAN NOT FIND ANYTHING, FOR ME TO WAIT TILL MAL SIGNAL COMES ON IN ORDER FOR THEM TO FIND CODE. DANGEROUS, AS I ALREADY WAS STUCK TWICE IN TRAFFIC. ONLY HAS 24000 MILES.

VEHICLE COMES TO A STOP AND ACTIVATES AUTO STOP/START. WHEN LIFTING FOOT OF BRAKE TO PROCEED TO A TURN, THE ENGINE TURNS ON, VEHICLE MOVES, THEN TURNS OFF DISPLAYING, 'AUTO STOP/START NOT AVAILABLE', FOR APPROXIMATELY TWO AND A HALF MINUTES, I WAS STUCK IN THE MIDDLE OF AN INTERSECTION TRYING TO TURN OVER THE CAR. EVENTUALLY AFTER PUTTING THE VEHICLE IN PARK, RELEASING THE BRAKE AND TURNING OFF THE VEHICLE COMPLETELY, I PRESSED THE BRAKE AND TURNED ON THE VEHICLE SUCCESSFULLY. NUMEROUS OCCASIONS OF THIS VERY SAME INCIDENT HAVE OCCURRED IN RANDOM. RANDOM ENGINE SHUT OFFS WHILE IN MOTION HAVE OCCURRED AS WELL REQUIRING THE SAME STEPS LISTED ABOVE. VEHICLE IS EQUIPPED WITH THIS 'ECO TECHNOLOGY' 100% OF THE TIME UNLESS, A BUTTON IS PRESSED TO DEACTIVATE TEMPORARILY. (NO WAY TO PERMANENTLY SHUTOFF THIS FEATURE, NO SOLUTION FROM DEALERSHIP.)

ON PARKING LOT ON REVERSE BRAKES COMPLETELY SHOT DOWN FILLS LAKE YOUR HIT ON OBJECT AND FILLS LOW DOWN HOW SAVE IS THIS?

SEVERE SIDE IMPACT FROM ANOTHER VEHICLE AND THE SIDE-CURTAIN AIRBAG DID NOT DEPLOY ON DRIVER SIDE. DRIVING ON A CITY STREET WB, WHEN ANOTHER VEHICLE TRAVELING NM RAN A STOP SIGN AND PLOWED INTO THE FRONT AND SIDE OF OUR VEHICLE.

MY CAR CONTINUES TO STALL AND SHUT DOWN WHILE IN MOTION. EXTREMELY DANGEROUS AND TERRIFYING WHEN YOU'RE ON A BUSY ROAD AND TRAVELING AT 30-35MPH AND YOU LOSE ALL POWER AND YOUR CAR STALLS OUT. I HAVE GOOGLED THIS ISSUE AND THERE ARE TONS OF COMPLAINTS ABOUT THIS HAPPENING TO MANY OTHER PEOPLE. SOME WHILE ON HIGHWAYS. SOME WHILE AT STOP SIGNS. WE CONTACTED OUR DEALERSHIP YESTERDAY AND WERE TOLD THEY CAN'T SEE IT FOR 2.5 WEEKS, IN THE MEANTIME JUST DRIVE IT. I DON'T THINK SO. IT IS A DEATHTRAP. I HAVE A 17 YEAR OLD DAUGHTER THAT I DO NOT FEEL SAFE PUTTING BEHIND THE WHEEL OF THIS CAR, NOR MYSELF. MY HUSBAND AND I DECIDED WE WOULD JUST DRIVE IT TO THE DEALERSHIP ANYWAY AND WE STALLED OUT 7 TIMES IN LESS THAN A 1/4 OF A MILE. IT WAS TOO DANGEROUS AT THAT POINT TO DRIVE THE DISTANCE TO THE DEALERSHIP SO WE TURNED AROUND AND GOT IT BACK HOME. FROM WHAT IT LOOKS LIKE BASED ON OTHER COMPLAINTS, PEOPLE ARE BEING TOLD THEY NEEDED OIL. WE KNOW FOR A FACT OURS DOES NOT. IT'S COMING UP ON AN OIL CHANGE DUE DATE BUT MY HUSBAND CHECKED THE OIL STATUS AND WE ARE NOT LOW, SO THAT IS NOT THE ISSUE. WE TOLD THE DEALERSHIP IT IS UNSAFE TO DRIVE AND WE NEED A LOANER. HE EXPLAINED TO US THEY DON'T GIVE OUT LOANERS UNTIL THEY CAN RUN THE DIAGNOSTICS, IN 2 WEEKS! I AM TERRIFIED TO DRIVE THIS CAR. I STALLED OUT 4 TIMES THE DAY BEFORE IN TRAFFIC, IN MOTION AND AT AN INTERSECTION, WITH MY CHILDREN IN THE CAR! I HAVE BEEN STOPPED AT A RED LIGHT. I WAS CROSSING A BRIDGE. I WAS IN MIDDLE OF MAKING A BEND. ALL OF THESE INSTANCES, MY CAR JUST SHUT DOWN. THE STEERING LOCKS AND I LOSE TOTAL POWER. AFTER SEVERAL ATTEMPTS OF TRYING TO TURN THE CAR BACK ON, IT WILL EVENTUALLY GO, FOR NOW.

SERVICE SHIFTER COMES ON WHEN I START THE ENGINE. TOOK TO THE DEALERSHIP AND THEY HAVE TRIED REPLACING THE MODULE TWICE WITH NO LUCK. THE DEALERSHIP TOLD ME THAT I NEED THE FLOOR SHIFTER REPLACED. WELL I DID THAT AND IT STILL DOESN'T WORK. THE SERVICE SHIFTER ERROR STILL COMES ON. I HAVE NOT HAD ANY ISSUES DRIVING IT, YET. FORUMS ARE FULL OF JEEP OWNERS WITH THIS SAME ISSUE. SOME HAS BEEN WHILE THEY ARE DRIVING DOWN THE HIGHWAY AND THE CAR WILL JUST DIE.

I WAS DRIVING ALONG A RURAL HIGHWAY @ 65 MPH & HEARD A LOUD EXPLOSION ABOVE MY HEAD. IT SOUNDED LIKE A GUNSHOT. I ACTUALLY DUCKED DOWN IN MY SEAT LOOKING INTO MY REAR & SIDEVIEW MIRRORS. THERE WAS NO ONE AROUND ME. IT WAS PARTLY CLOUDY & 60 DEGREES. I BEGAN HEARING WIND IN THE VEHICLE. I DECIDED TO STOP & CHECK THINGS OUT. LOOKING ON TOP OF THE ROOF I NOTICED A LARGE HOLE IN THE SUNROOF W/BROKEN GLASS LYING ON THE SHADE GUARD. I TURNED AROUND & HEADED TOWARDS THE LOCAL DEALERSHIP SEEKING THE ADVISE OF THE SERVICE MANAGER. HE & HIS STAFF WERE QUESTIONED ABOUT ANY KNOWLEDGE OF EXPLODING SUNROOFS & THEIR REPLY WAS NO. THEY DIDN'T SEEM TO BE TOO CONCERNED W/MY SAFETY EITHER! ACCORDING TO CONSUMER REPORTS.ORG THE ISSUE IS WELL KNOWN WITHIN THE AUTO INDUSTRY & GOVERNMENT REGULATORS. ACCORDING TO INVESTIGATIONS AUTO MAKERS ARE NOT ACKNOWLEDGING OR MAKING AN ATTEMPT TO RESOLVING THIS ISSUE. SAFETY STANDARDS & REGULATORY OVERSIGHT OF SUNROOFS HAVE NOT KEPT PACE W/DRAMATIC SIZE & DESIGN CHANGES. MORE NEEDS TO BE DONE TO GUARANTEE THEY ARE SAFE. THE BIGGER THE EXPANSE OF GLASS, THE HARDER TO ENSURE IT WON'T SHATTER. WHY SHATTERING UNDER NORMAL USE? THE VEHICLE/GLASS IS JUST TWO YEARS OLD. I HAD NO IDEA THERE WERE ANY ISSUES W/SUNROOFS SHATTERING. I WOULDN'T PURPOSELY JEOPARDIZE MY SAFETY NOR THAT OF MY PASSENGERS. THERE NEEDS TO BE A GREATER PUBLIC AWARENESS. TRANSPARENCY PLEASE