2016 JEEP GRAND CHEROKEE Complaints

THE BACKUP SYSTEM WAS FAULTY. 1. WHEN IN THE REVERSE MODE THE BACK UP CAMERA SENSES WHEN AN OBJECT IS CLOSE AND INITIATES THE BRACKS. 2. I PUT IN REVERSE AND CHECKED AROUND INCLUDING THE SCREEN AND STARTED TO BACK UP AND THE BRAKES JOLTED AND STOPPED THE JEEP WHEN THERE WAS NOTHING IN SITE TO INDICATED ANY THING THERE. IT JOLTED ME AND I HAVE A SPINAL CONDITION AND IT HURT. I DID IT AGAIN TO SEE IF IT WAS A FLUK AND IT DID IT AGAIN. I PICKED MY WIFE UP AND WE WENT TO THE DEALER WHICH WE PAID CASH FOR IT ONLY 2 WEEKS EARLIER AND THE SALES TESTED AND IT DID THE SAME THING, WIFE WAS IN THE JEEP AND IT JOLTED HER AND SHE ALSO AS A SPINAL INJURY AND HAD JUST GOTTEN A SPINAL INJECTION. THEN THE OWNER OF THE DEALERSHIP DISCONNECTED THE BACK UPS SYSTEM AND MADE AN APPOINTMENT WITHE SERVICE IN 2 WEEKS. I THINK THEY SHOULD TAKE IT BACK AS A LEMON AND REIMBURSE ME THE FULL AMOUNT. ? DAMAGE TO THE BREAKS AND QUESTIONABLE INJURY TO US.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE MOMENTS LATER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING FROM THE DRIVEWAY, THE VEHICLE ACCELERATED AND CRASHED INTO A GARAGE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211. ....UPDATED 09/19/16 *BF *TR

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

WE PURCHASED A 2016 JEEP GRAND CHEROKEE ON JULY 25TH AT CROWN CHRYSLER OF DUBLIN, OHIO. DURING THE TEST DRIVE, THE CAR FAILED TO PUSH START. AFTER IT STARTED THE SALESPERSON ADVISED HE'D HAVE IT LOOKED AT, DIAGNOSED, AND FIXED BEFORE PURCHASE.TWO DAYS LATER THE CHECK ENGINE LIGHT BEGAN APPEARING. AFTER 3 CYCLES OF STARTING AND STOPPING THE VEHICLE THE LIGHT DID NOT GO OFF. I STOPPED INTO THE DEALERSHIP ON SATURDAY MORNING AND AFTER WAITING FOR 47 MINUTES THE SERVICE MANAGER WAS ABLE TO PLUG IN A COMPUTER AND DETERMINE THERE WAS AN EMISSIONS LEAK.THE EARLIEST APPT WAS THE FOLLOWING FRIDAY. ON SUNDAY, AFTER FILLING THE TANK WITH GAS, IT FAILED TO PUSH START AFTER 11 ATTEMPTS WHICH INDICATES THAT THE SALESPERSON FAILED TO HAVE IT LOOKED AT, DIAGNOSED, AND FIXED AS PROMISED PRIOR TO THE SALE. I WAS GIVEN A LOANER ON MONDAY AND FOUND THIS WEBSITE, PLUGGED IN THE VIN AND NOTICED THERE WAS A RECALL (S28) FOR IT! I ADVISED THE DEALER TO HAVE IT FIXED. THE DEALER STATED "YOUR VEHICLE WASN'T MADE WITHIN THE TIME FRAME FOR THAT RECALL SO IT ISN'T NECESSARY" I CALLED CHRYSLER CUST SERVICE AND THEY ADVISED THAT IT MOST CERTAINLY WAS AND IS MANDATED TO BE REPAIRED. THIS ENTIRE SITUATION IS UNSETTLING TO SAY THE LEAST. WE'VE HAD THIS VEHICLE FOR LESS THAN 10 DAYS AND THERE IS LITTLE FAITH IN THE PERFORMANCE OF THIS BRAND NEW VEHICLE AND ZERO TRUST THAT THE DEALERSHIP WILL DO THE NEEDFUL IN DIAGNOSING, FIXING, AND AT THE VERY LEAST COMPLETING A MANDATED RECALL (S28) I FEAR THAT THIS VEHICLE IS A LEMON. ESPECIALLY AFTER READING THE HORROR STORIES REGARDING TRANSMISSIONS, GEAR ISSUES, AND UNRESOLVED ISSUES FROM OTHER COMPLAINTS. I WILL POST AN UPDATE WHEN WE ARE TO BE PICKING UP THE VEHICLE BUT FOR NOW WE ARE NOT SATISFIED WITH THE VEHICLE OR CROWN DEALERSHIP OF DUBLIN, OHIO.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING DOWN A HILL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS DRIVEN DOWN HILL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.

THE WIDE SCREEN RADIO IS NOT SECURE ENOUGH TO PREVENT THIEF. THIEVES BREAK OUT LEFT PASSENGER REAR DOOR WINDOW, CLIMB IN AND IN TWO MINUTES STEAL THE RADIO. MORE SECURITY NEEDS TO BE IN PLACE ON THI RADIO.

THE VEHICLE LOST ALL ACCELERATION...ON A HIGHWAY...IN A TUNNEL...SURROUNDED BY LARGE TRUCKS. THE VEHICLE COASTED OUT OF THE TUNNEL AND MADE IT TO THE NEAREST SIDING. NO BUTTONS WERE PUSHED AND THE CONTROLS WHERE NOT TOUCHED. BOTH HANDS WERE ON THE WHEEL DURING THE TRIP THROUGH THE TUNNEL. ONCE PULLED OVER, IT WAS DISCOVERED THAT THE ENGINE WAS ON, BUT DID NOT RESPOND TO THE PEDAL. TURNING OFF AND RESTARTING THE VEHICLE ALLOWED THE PEDAL TO FUNCTION AGAIN. THIS WAS PURCHASED BRAND NEW ONLY TWO AND HALF WEEKS PRIOR. THIS VEHICLE WAS BROUGHT TO TWO DEALERS AND HAS BEEN WITH THEM FOR THE PAST TWO WEEKS. THE PROBLEM CAN NOT BE DIAGNOSED, SO NO REPAIR WAS COMPLETED BY CHRYSLER. I EXPECT THIS DANGEROUS EVENT TO REOCCUR. I DO NOT FEEL SAFE IN THIS PARTICULAR VEHICLE AND WILL NOT DRIVE IT. CHRYSLER HAS ONLY OFFERED WORDS OF CONSOLATION.

ON 3 SEPARATE OCCASIONS (SO FAR), OCCURRING WHEN THE VEHICLE HAD AROUND 200, 300, AND 900 MILES ON IT, I TRIED TO ACCELERATE AFTER A STOP BUT THE VEHICLE STRUGGLED TO MOVE BEYOND MAYBE 15-20 MPH. EACH TIME, THE ENGINE LOUDLY ROARED AND REVVED, AND, UPON GLANCING AT THE DASHBOARD, I SAW VERY HIGH RPM, NEAR THE REDLINE. EACH TIME, I WAS IN TRAFFIC WITH VEHICLES BEHIND ME, BUT FORTUNATELY (WITH USE OF MY EMERGENCY FLASHERS) I AVOIDED A COLLISION. IN THE 2ND EPISODE, I WAS ON THE ON RAMP TO AN EXPRESSWAY IN DOWNTOWN SEATTLE. IN TWO OF THE EPISODES, I PULLED OFF THE ROAD TO DROP THE RPM TO IDLE, JIGGLED THE SHIFTER, AND WHEN I MOVED FORWARD AGAIN, THE TRANSMISSION SEEMED TO FUNCTION NORMALLY. IN THE ABOVE EXPRESSWAY EPISODE, I LET OFF THE GAS PEDAL AND DID THE SAME WITH THE SHIFTER (ON THE FLY) AND SOMEHOW THE RPM DROPPED AND THE TRANSMISSION BEGAN TO RESPOND AGAIN. AFTER THE 1ST EPISODE OCCURRED, I HAVE BEEN EXTRA CAREFUL TO MAKE SURE THE SHIFTER IS SEATED IN DRIVE WHEN I BEGIN TO MOVE FORWARD, PLUS I DON'T TOUCH IT WHILE DRIVING, SO I DON'T BELIEVE THE SHIFTER POSITION IS THE PROBLEM. I HAVE SPECULATED THAT THE TRANSMISSION TOGGLES BETWEEN DRIVE AND NEUTRAL, BUT I THINK IT'S MORE LIKELY THAT THE TRANSMISSION GETS STUCK IN 1ST GEAR, WITH INABILITY TO PROGRESS TO HIGHER GEARS. IN AT LEAST THE LAST INCIDENT, THE VEHICLE HAD JUST RESTARTED DUE TO ACTIVATION OF THE ELECTRONIC STOP-START SYSTEM (ESS), SO IT'S POSSIBLE THAT IS INVOLVED. I TALKED WITH JEEP CUSTOMER SERVICE AND WILL BRING THE VEHICLE IN FOR SERVICE ASAP, BUT DECIDED TO REPORT HERE, AS WELL, SINCE I FEEL I WAS IN DANGER WHEN THIS OCCURRED.