2017 JEEP GRAND CHEROKEE Complaints

ON 10/12/18 I WAS GETTING READY TO GO TO WORK HOWEVER WHEN I TRIED TO OPEN MY CAR IT WOULD NOT OPEN MY CAR WAS PARKING THE PARKING LOT OF WHERE I LIVE I CALLED NIELSEN DODGE AND THEY HELP ME TO OPEN THE CAR MANUALLY AND SILENCE THE ALARM BUT THE CAR WAS NOT TURNING ON AND NEITHER THE DEALER NOR THE PEOPLE FROM UCCONECT COULD REMOTELY START MY JEEP, MY CAR WAS TOWED TO NIELSEN DODGE IN RT 10 AND IT HAS BEEN THERE FOR TWO WEEKS NOW AND THEY STILL CANNOT GIVE ME AN ESTIMATE AS TO WHEN MY CAR WILL BE FIXED OR IF IT WILL BE FIXED. ON 10/24/18 CHRYSLER SENT OUT AN ENGINEER TO LOOK AT MY JEEP AND I WENT IN TODAY FOR A FOLLOW UP AND THE TOLD THEY HAVE TO ORDER A PART BUT THEY DO NOT KNOW HOW WILL IT TAKE FOR THE PART TO ARRIVE, MY CASE NUMBER WITH CHRYSLER IS 57198050. I READ ONLINE AND SEE OTHER PEOPLE HAVING SIMILAR ISSUES WITH 2017 JEEP GRAND CHEROKEE NOT TURNING ON PLEASE HELP ME WITH THIS MATTER AS IT IS NOW BEEN 2 WEEKS AND I JUST NEED TO KNOW IF OR WHEN THE CAR WILL BE FIXED.

JEEP ROLL AWAY WHILE IN PARK. ORIGINAL DRIVER PUT CAR IN PARK AND LET THE CAR SETTLE ON PAWL. AFTER POSITIVE STOP IN PARK, DRIVER APPLIED PARKING BRAKE AND LEFT THE VEHICLE TAKING KEY FOB WITH HER, AND CLOSED DOOR. CAR WAS STILL RUNNING. NEW DRIVER OPENED THE DOOR, ENTERED AND CLOSED DOOR. DRIVER REMOVED PARKING BRAKE AND ATTEMPTED TO MOVE CAR INTO DRIVE. WITHOUT KEY FOB, THIS IS NOT POSSIBLE. CAR REPORTED KEY FOB HAD LEFT THE VEHICLE, AT WHICH TIME THE 2ND DRIVER LEFT THE VEHICLE TO RETRIEVE THE KEY. ONCE LEAVING THE VEHICLE, THE CAR BEGAN TO ROLL BACKWARDS WITHOUT THE DRIVER AND WITH A SOMEONE IN THE PASSENGER SEAT. WHILE ROLLING PASSENGER TRIED TO MOVE SHIFTER INTO PARK, BUT HANDLE WAS FIRMLY IN THE PARK POSITION. CAR ROLLED APPROXIMATELY 300 FEET BEFORE HITTING A HOUSE. POLICE REPORT INDICATES CAR WAS IN PARK AND WITHOUT KEY FOB.

FOR THE SECOND TIME, I WAS PULLED OVER BY THE STATE POLICE BECAUSE MY TAIL LIGHTS WERE NOT ON AT NIGHT. IN BOTH CASES, IT IS LIKELY THAT WHEN I GOT OUT OF MY JEEP MY KNEE BRUSHED THE DIAL THAT CONTROLS THE HEADLIGHTS AND MOVED IT FROM "A" TO "O" (AUTO TO OFF). BOTH TIMES IT WAS AFTER DARK AND BECAUSE OF THE DAYTIME RUNNING LIGHTS, IT WAS NOT IMMEDIATELY CLEAR TO ME THAT THE HEADLIGHTS (AND TAILLIGHTS) WERE NOT ON. IN BOTH CASES, THE TROOPER LET ME OFF, BUT THIS SEEMS LIKE A DESIGN FLAW THAT COULD CREATE A MAJOR PROBLEM IF A CAR WERE FOLLOWING ME AND DID NOT SEE ME.

I AM THE ORIGINAL OWNER FOR 10 MONTHS. SEVERAL TIMES OVER THE LAST TEN MONTHS, WHEN STOPPED AND THEN DEPRESSING THE GAS PEDAL FULLY WITHOUT CRUISE CONTROL OR LAUNCH CONTROL ENGAGED, THE THROTTLE CONTINUES TO ACCELERATE EVEN THOUGH MY FOOT IS REMOVED FULLY FROM THE GAS PEDAL. IT FORCES YOU TO PUT THE CAR IN NEUTRAL AND BRAKE UNTIL THE THROTTLE BECOMES "UNSTUCK" AND THE RPMS OF THE ENGINE COME BACK DOWN. I AM MECHANICALLY INCLINED AND HAVE CHECKED TO SEE IF THE FLOOR MAT OR SOMETHING AROUND THE PEDAL OR PEDAL MECHANISM WAS CAUSING THE PEDAL TO BE STUCK BUT THERE ARE NO INDICATIONS OF ANY MECHANICAL INTERFERENCE. I HAVE READ FROM OTHER OWNERS WHO HAVE HAD A SIMILAR ISSUE WITH THE HIGH PERFORMANCE TRIMS (SRT AND TRACKHAWK) OF THE GRAND CHEROKEE. AGAIN CRUISE CONTROL AND LAUNCH CONTROL WERE NOT ACTIVATED IN ANY WAY. I KNOW THERE WAS A CRUISE CONTROL RECALL FOR THROTTLE STICKING BUT THIS IS NOT BEING OBSERVED WITH THE CRUISE CONTROL SET OR ON. IS THIS PERHAPS A RELATED ISSUE ??

THROTTLE RESPONSE HESITATES FROM 1.5 TO 2 FULL SECONDS DURING ACCELERATION IN INTERSECTIONS AND STOP AND GO SITUATIONS. THIS IS DEFINITELY A COLLISION WAITING TO HAPPEN SITUATION. THE PROBLEM IS ESPECIALLY ANNOYING IN 4X4 LOW RANGE SITUATIONS. THE ENGINE OVER ACCELERATES WHEN THROTTLE RESPONSE FINALLY KICKS-IN CAUSING VEHICLE TO JUMP FORWARD. THIS SUDDEN ACCELERATION OFTEN JOLTS THE TRANSMISSION AND DRIVETRAIN STARTLING THE DRIVER. DEALERSHIP HAS INVESTIGATED SAYING IT IS A NORMAL DELAY IN THE COMPUTER OPERATED THROTTLE. THAT IS BS. ANY DELAY IN THROTTLE RESPONSE WITH SUBSEQUENT OVER ACCELERATION IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED!

WE HAVE GOODYEAR FORTERA TIRES ON A "TRAIL RATED" JEEP GRAND CHEROKEE PURCHASED NEW WITH THE VEHICLE. CURRENTLY, SLIGHTLY MORE THAT 33,000 MILES ON THE TIRES. VEHICLE PURCHASED NEW DECEMBER 2016. WE HAVE HAD 4 FLAT TIRES ON 3 TIRES. TWO OF THE INCIDENTS OCCURRED WITHIN 2 DAYS OF EACH OTHER. EACH RESULTING FROM A SMALL ROCK PENETRATING THE RUBBER. VEHICLE WAS IN MOTION. I HAVE CALLED JEEP CORPORATE AND THE DEALER. NEITHER WILL LISTEN TO OUR CONCERNS. I CALLED GOODYEAR WHO STATED THAT FOR THIS VEHICLE, LT TIRES AREN RECOMMENDED BUT WAS NOT CONCERNED THAT THE VEHICLE WAS SOLD WITH THESE TIRES AND IN LESS THAN 2 YEARS WE HAVE 4 FLAT TIRES DUE TO THE SAME ISSUE. TIRES ARE THE MOST IMPORTANT SAFETY FEATURE OF A VEHICLE. IS THERE AN ISSUE WITH THE RUBBER OF THE TIRE. GOODYEAR FORTERA TIRES HAVE HAD AT LEAST ONE OTHER RECALL IN THE RECENT PAST.

2017 JEEP GRAND CHEROKEE LAREDO SHUTS OFF WHILE DRIVING. FIRST NOTICED ABOUT A MONTH AFTER DRIVING IT. APPROX. MILEAGE ABOUT 5,000 ON INITIAL COMPLAINT; CURRENT MILEAGE ABOUT 23,000. VEHICLE WILL BEEP AT YOU AND DASH WILL STATE "VEHICLE NOT IN PARK". FIRST TIME IT OCCURRED AT NIGHT AND I LOST ALL EXTERIOR LIGHTS. OTHER TIMES WHEN ENGINE SHUTS OFF IT KEEPS RADIO AND INTERIOR DASH LIGHTS ON. MULTIPLE DEALERSHIPS STATE THAT THEY CANNOT RECREATE THE ISSUE AND THAT NO CODES ARE BEING STORED. CHRYSLER HOOKED UP A DATA RECORDER TO THE VEHICLE AND STATED NOTHING OUT OF THE ORDINARY SHOWED UP ONCE IT HAPPENED. WAS ALSO TOLD THAT IF VEHICLE LOST ALL POWER DURING THE INCIDENT, THAT THE DATA RECORDER WOULD NOT REFLECT THOSE CONDITIONS. THE COMPANY WILL NOT REPLACE, REPAIR, OR BUY BACK WITHOUT A DIAGNOSIS. HUGE SAFETY CONCERN FOR NOT ONLY THE PASSENGERS AND DRIVER, BUT ALSO OTHERS ON THE ROAD. IF ON A BUSY STREET IT SHUTS OFF WITH NO LIGHTS, THERE WILL BE GREATER RISK OF CAUSING AN ACCIDENT AT SPEED. ACCORDING TO DEALERSHIP REPS, LOOKED INTO PUSH BUTTON CONTROLLER AND RECEIVER, AUTO START/STOP FEATURE, KEY FOBS, AND ENGINE FUEL SYSTEM. ALL OPEN RECALLS HAVE BEEN PERFORMED ON MY JEEP. ALL RECOMMENDED FACTORY MAINTENANCE HAS BEEN PERFORMED AT THE DEALERSHIP. THIS IS NOT THE ONLY ISSUE RECORDED, BUT IS THE MOST SERIOUS DUE TO LIFE SAFETY CONCERNS.

DRIVER WAS PULLING INTO A PARKING SPOT DOING APPROX 2 MILES PER HOUR. ALL OF A SUDDEN THE CAR PROPELLED FORWARD, JUMPED THE CEMENT PARKING BLOCK AND HIT THE BUILDING THAT THE PARKING SPOT WAS IN FRONT OF. DRIVER WAS GOING TOO SLOW AND HAD FOOT OVER BRAKE THE ENTIRE TIME SO HOW DID THE CAR JUST PROPEL FORWARD? 1 MONTH OR SO AFTER ACCIDENT RECEIVED A LETTER THAT THERE WAS A RECALL ON THE CRUISE CONTROL SYSTEM. TOOK CAR INTO THE JEEP DEALER WHO SAID THAT WHAT THE JEEP DID COULD TOTALLY HAVE BEEN A RESULT OF THE RECALL????!!!!!!!

ON FIVE SEPARATE OCCASIONS, THE TAILGATE OF THE VEHICLE HAS OPENED ON ITS OWN. IT HAS HAPPENED DURING VARIOUS HOURS OF THE DAY, BOTH DAYTIME AND OVERNIGHT. AND ON THREE OF THOSE OCCASIONS THE HOME LINK SYSTEM HAS ALSO BEEN ACTIVATED WHICH THEN OPENED THE GARAGE DOOR CAUSING DAMAGE TO THE REAR OF THE TAILGATE. ALSO, SINCE THE ONSET OF THIS ISSUE THE HOME LINK BUTTON DOES NOT ALWAYS WORK EVEN IN CLOSE PROXIMITY TO THE GARAGE DOOR ITSELF.

MY CAR ACCELERATION PEDAL WOULD NOT WORK AND THE CAR WOULD PROMPT ME TO GO TO PARK TO RESTART, WHILE I WAS DRIVING IT. IT WOULD QUICKLY DECELERATE AND WAS A DANGER TO ME AND MY FAMILY. PROBLEM WOULD NOT PRODUCE A CODE AND COULD NOT BE REPLICATED SO THEY RETURNED THE CAR BACK TO ME TO BE DRIVEN BY MY FAMILY. THE CAUSE OF THE PROBLEM IS UNKNOWN NO SOLUTION WAS EVER GIVEN. WE GOT RID OF THE VEHICLE DUE TO THE HUGE SAFETY CONCERN TO OUR FAMILY. NO ONE SHOULD HAVE TO GO THROUGH THIS. I DID A GOOGLE SEARCH AND THIS IS A PROBLEM THAT JEEP KNOWS ABOUT AND IS NOT FIXING. THEY ARE INTENTIONALLY PUTTING PEOPLE AT RISK FOR THEIR OWN MONITARY GAIN.