2017 JEEP GRAND CHEROKEE Complaints

WITH LESS THAN 2,000 MILES, TIRE PRESSURE SENSORS CONFLICT WITH PSI MANUAL PRESSURE GAUGE. THE SERVICE DEPARTMENT HAS INFLATED THE TIRES TO 36 PSI WHICH DOES NOT REGISTER AS SUCH, BUT LOWER BY 2-3 PSI. THE PRESSURE GAUGE SENSORS IS INCORRECT UNDER ALL DRIVINGS MODES. IT REMAINS UNRESOLVED.

I HAD THE CAR FOR ABOUT 35 DAYS. I WAS DRIVING HOME FROM WORK ON A SIDE STREET AND MY BRAKES FAILED. I APPLIED THE BRAKES AS I WAS COMING UPON A 3 WAY STOP SIGN. MY BREAKS JAMMED,AND FAILED TO STOP. I HIT ANOTHER CAR AND WE BOTH WALKED AWAY WITH MINOR INJURIES. MY JEEP WAS TOTALED. ALL AIRBAGS DEPLOYED AND I HAD ALL FRONT END DAMAGE. I FEEL THEIR IS EITHER A PROBLEM WITH THE BREAK MODULATOR, OR THE AUTO STOP FEATURE WHEN YOU APPLY YOUR BREAKS TO STOP. I WAS ALMOST KILLED. I WILL NEVER BUY ANOTHER CAR WITH THIS AUTO FEATURE AGAIN. OF COURSE NOTHING WAS FOUND.

I SPECIFICALLY PURCHASED A 2017 JEEP GRAND CHEROKEE 4X4 TO COPE WITH WINTERS IN DETROIT, MICHIGAN. HOWEVER, AFTER ONLY TWO SNOWFALLS THE VEHICLE HAS SLID FOUR TIMES ON CITY STREETS AND MORE SIGNIFICANTLY FISH TAILED ON AN I-75 OFF RAMP. IN NO INSTANCES DID THE 4X4 SYSTEM TRY TO CORRECT THROUGH OR NOTIFY THE OPERATOR. IN ONE INSTANCE THE ABS WAS ABLE TO SAFELY BRING ME TO A STOP OVER THE LINE AT A FOUR WAY STOP INTERSECTION. THIS IS BEHAVIOR IS UNSAFE FOR EVERYDAY EXPECTED DRIVING SCENARIOS. MORE SHOULD BE EXPECTED OF A MODEL YEAR 2017 4X4 VEHICLE SOLD IN MICHIGAN. UNSAFE. I NOW NEED TO SPEND $900-$1000 TO REMEDIATE THE SITUATION BY BUYING BETTER TIRES THAN THOSE PROVIDED BY THE OEM.

HAVING REOCCURRING ISSUE WITH FILLING MY TANK UP WITH GAS. I'VE TRIED ON SEVERAL DIFFERENT PUMPS BUT IT WILL NOT PUMP AND SPILLS OUT EVEN THOUGH I'VE JUST STARTED AND MY TANK IS ONLY ABOUT A QUARTER FILLED. NOT SURE HOW TO FIX IT AS I HAVE TO SPENT 20 MINUTES AT A TIME TO FILL THE TANK. EVERY $0.20 THE PUMP STOPS. NOT SURE IF THE ISSUE IS THE SAME AS THE RENAGADE OR NOT BUT THERE IS AN ISSUE WITH THE GAS CAP SENSOR.

BOUGHT A BRAND NEW 2017 JEEP GRAND CHEROKEE ALTITUDE 4X4. FROM ROUTE 1 JEEP IN LAWRENCEVILLE. IMMEDIATELY EXPERIENCED TICKING FROM THE ENGINE, FAULTY COMPUTER EQUIPMENT, AND FAULTY FUEL PROPOSITION. THE SOUND WAS DUPLICATED AND I WAS TOLD SERVICE WOULD NEED MY CAR INDEFINELTY UNTIL THE DIAGNOSIS WAS INDENTIFIEF AND A REPAIR WAS DETERMINED. ALSO EXPERIENCE PRE-MATURE STOPPING AT FUEL PUMPS. MEANING THE PUMP WILL SHUT OFF AS IF THE TANK IS FILLED WHEN IT'S NOT, HAVING TO MANIPULATE THE GAS PUMP NOZZLE UNTIL IT ALLOWS ME TO FILL. ALSO EXPERIENCE INTERNITANT ISSUES WITH THE SPEEDO AND ITS DISPLAY. SOME TIMES THE DISPLAY DOESN'T WORK AT ALL. KEEP CUSTOMER SERVICE HAS BEEN NOTHING BUT AN OBSTACLE TO GETTING THIS RESOLVED. AND EVERY DEALER WE GO TO IS "OVERWHELMED AND UNDERSTAFFED" BY THEIR OWN ADMISSION. LITERALLY 5 DIFFERENT DEALERSHIPS IN A 50 MILE RADIUS GAVE US THE SAME FEEDBACK. I'M AM BEYOND FRUSTRATED , HURT , AND DISGUSTED AFTER SPENDING 40K+ ON MY 1ST BRAND NEW SUV. WAS HOPEFUL AND WANTED TO PURCHASE AMERICAN , BUT ARE WE REALLY BUYING AMERICAN WHEN THE PARTS AND CAR ITSELF ARE BEING MANUFACTURED IN MEXICO??

WAS FUELING UP TODAY AND THE PUMP WAS TURNING OFF LIKE I WAS TOPPED OFF BUT MY GAGE WAS ON 'E'. THEN WITH ME HOLDING THE PUMP GAS STARTED SHOOTING OUT ONTO ME AND MY SUV. I HAD GAS ALL OVER THE SIDE OF MY CAR AND AFTER I PAID I HAD A LARGE PUDDLE UNDER MY CAR ALSO. I ONLY FILL UP AT MEIJER AND NORMALLY GET 22 GALLONS IN MY TANK. I WAS ONLY ABLE TO GET 11 GALLONS IN. MY SUV ONLY HAS 4600 MILES ON IT. SOMETHING IS WRONG HERE

ON MOST NEWER CARDS THE DASHBOARD IS DIGITAL AND BACK-LIT. SOME OF THESE CARS ALSO HAVE VERY BRIGHT DAYTIME RUNNING LIGHTS. WHAT I HAVE SEEN IS THAT SOME OWNERS INADVERTENTLY TURN OFF THE AUTO LIGHTS, AND THINK THEY HAVE LIGHTS ON BECAUSE THEY CAN SEE WHERE THEY ARE GOING, BUT THEY LACK ANY REAR LIGHTS BECAUSE THE LIGHTS ARE NOT TECHNICALLY ON. I'VE SEEN THIS IN JEEP VEHICLES AS AN EXAMPLE. THE ONLY WAY TO KNOW YOUR LIGHTS ARE ON IN A JEEP FOR EXAMPLE IS A LITTLE GREEN HEADLIGHT ICON, THAT IS EASILY IGNORED. SOMETHING MORE NEEDS TO BE ON THE DASH WHEN LIGHTS ARE IN THE OFF POSITION AT NIGHT.

THE VEHICLE WOULD NOT BACK UP WITH MY BOAT ATTACHED, HAS A REAR STOP FEATURE THAT WAS ENGAGING, WENT TO MY SYSTEM SETUP SCREEN TO DEFEAT THE FEATURE, IT WOULD NOT LET ME, I WOULD REMOVE THE CHECK AND IT WOULD COME RIGHT BACK ON. THE DEALER KNEW THERE WAS A REFLASH FOR THIS CONDITION, BUT IT WAS A YELLOW ARROW, SO THEY WERE NOT ALLOWED TO FIX IT UNLESS I COMPLAINED ABOUT THAT PARTICULAR SYSTEM, HE SAID FCA HAD RECENTLY SAID NO MORE REFLASHS THAT WERE NOT A RED BOLT UNLESS CUSTOMER COMPLAINED ABOUT A COMPONENT ISSUE THE REFLASH COULD FIX. THIS DEALER TOM WHITESIDE (740-869-2296) SAID THERE WERE MORE REFLASHS, BUT COULD NOT DO. SAID THEY ENCOURAGE THEM TO DO ALL IN THE PAST, EVEN PROMOTED IT AS A WAY TO SELL HIM A HAND HELD COMPUTER. DO I SUE CHRYSLER OR THE DEALER WHEN THEY BOTH KNOW AND WON'T BE PRE-EMPTIVE? I WOULD NOT KNOW THIS DIDN'T WORK TILL I NEEDED IT TO WORK.

TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A POOL OF GREEN LIQUID UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO ROUTE 1 CHRYSLER DODGE JEEP DEALER (2700 BRUNSWICK PIKE, LAWRENCE TOWNSHIP, NJ 08648, PHONE NUMBER: (609) 882-1000) WHERE IT WAS DIAGNOSED THAT THE OIL LEAK WAS CAUSED BY DEBRIS IN THE ENGINE BLOCK. THE DEALER STOPPED THE LEAK AND CONTACTED THE MANUFACTURER WHO STATED THAT THE ENGINE NEEDED TO REPLACED. THE MANUFACTURER DECLINED THE REPLACEMENT OF THE NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,867.

WE WERE SOLD A RUSTED BRAND NEW CAR BY HUFFINES JEEP DEALERSHIP IN LEWISVILLE, TX. WE IDENTIFIED THE RUST IN THE CAR WITHIN 3 WEEKS ( AND LESS THAN 700 MILES) AND TOOK IT BACK TO THE DEALERSHIP AND THEY DENIED HELPING US OUT AND REFUSED TO REPLACE THE CAR FOR US AND THE ONLY OPTION THEY PROVIDED US WAS " WE WILL FIX THE CAR AND YOU TAKE IT BACK" . WE HAVE ESCALATED THE CASE TO "FCA NORTH AMERICA" AND THEY ARE CURRENTLY INVESTIGATING THE CASE . HOWEVER WE ARE AFRAID THAT SINCE THE DEALERSHIPS HAVE A RAPO ESTABLISHED WITH THE COMPANY THEY MIGHT OVERLOOK THIS CASE AND SINCE WE ARE ONE CUSTOMER VS THE DEALERSHIP THERE ARE MORE CHANCES THAT WE MIGHT HAVE TO SUFFER AND TAKE THE CONTINUOUS THREATS FROM THE DEALERSHIP. WE WOULD LIKE TO APPROACH NHTSA TO PROVIDE US A RECOMMENDATION ON THIS AND HELP US RECEIVE JUSTICE ON THIS CASE . OUR CASE NUMBER WITH JEEP IS [XXX] . THIS IS OUR FIRST BRAND NEW VEHICLE AND WE HAVE HAD ISSUES FROM DAY ONE ON THE VEHICLE AND WITH DEALERSHIP TREATING US IN AN EXTREMELY DISRESPECTFUL WAY AND LITERALLY THREATENING US WE DONT KNOW HOW TO PROCEED IN THIS CASE . WE DID NOT REALIZE IT TILL OUR DAUGHTER DROPPED STUFF UNDER THE SEATS AND CAME OUT FEW TIMES WITH RUSTED HANDS . SHE HAS BEEN TRAVELLING AND BREATHING IN THE RUSTED CAR FOR FEW DAYS AND THIS HAS BEEN A HUGE HEALTH HAZARD FOR THE KID. WE ARE CONFUSED AT THIS POINT AND FEEL HELPLESS . DO WE JUST WAIT FOR FCA TO COME BACK TO US OR DO WE FILE A COMPLAINT IN THE LOCAL COURT AND FIGHT A CASE AGAINST THE DEALER SHIP ? PLEASE ADVISE. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).