2010 JEEP GRAND CHEROKEE Complaints
View complaints related to 2010 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2010 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 JEEP GRAND CHEROKEE- BOLINGBROOK, IL
WHEN I TRY TO START MY CAR I TURN THE KEY AND ALL THE LIGHTS COME ON BUT THE CAR WILL NOT START. THE BATTERY IS NEW. THE STARTER DOESN'T ENGAGE AT ALL. ALSO WHEN I TRY TO LOCK OR UNLOCK THE CAR WITH THE KEY FOB I HAVE TO PRESS THE KEY FOB 10-15 TIMES TO GET IT TO WORK. I BROUGHT IT TO MY LOCAL DEALER MULTIPLE TIMES FOR THE SAME ISSUE AND THEY SAID THERE WASN'T ANYTHING WRONG WITH IT.
Source: NHTSA WEB SITE -
2010 JEEP GRAND CHEROKEE- TAMPA, FL
I WAS DRIVING APPROXIMATELY 70MPH ON INTERSTATE 75 SOUTHBOUND WEDNESDAY MAY 17, 2017. ALL OF SUDDEN MY SEVERAL LIGHTS ON DASHBOARD CAME ON - ENGINE LIGHT, ABS, ELECTRIC THROTTLE WARNING LIGHT. MY JEEP STARTED DECELERATING VERY QUICKLY. I PUT ON MY HAZARDS AS I TRIED TO PULL OVER TO SIDE OF ROAD. ONCE I WAS ON SIDE OF INTERSTATE, I PUSHED ON GAS PEDAL AND ENGINE REVVED BUT THE CAR DIDN'T ACCELERATE AND SPEEDOMETER STAYED AT 0. I IMMEDIATELY CALLED TOW SERVICE AND BROUGHT CAR TO FERMAN JEEP IN LUTZ, FLORIDA. AT COST OF 400.00 FOR INSPECTION, I WAS TOLD ENGINE CHAIN GUIDE FAILED CAUSING MY TIMECHAIN TO SNAP AND SHREDDED MY OIL PUMP AND BENT CRANK SHAFT. THAT WAS JUST THE INITIAL ANALYSIS. AND FERMAN WANTED TO AUTHORIZE AN ADDITIONAL 400.00 TO LOOK FURTHER INTO ENGINE. AT THAT POINT, WE DISCUSSED HOW MUCH REPAIRS WERE GOING TO BE AND OUR SERVICE ADVISOR SAID AT THAT POINT A NEW ENGINE WOULD BE BEST. I AM VERY CONCERNED BECAUSE A QUICK INTERNET SEARCH REVEALS 5.7LITER HEMI ENGINE RECALL FOR DODGE AND CHYRSLER CARS FROM 2009-2012 FOR THIS EXACT REASON. MY SERVICE ADVISOR SAID THE JEEP HEMI ENGINE WAS SAME ENGINE AS DODGE AND CHRYSLER ENGINE INVOLVED IN RECALL. I WAS AT SAME MILEAGE RANGE THAT PEOPLE DISCUSSED ON INTERNET WITHIN THAT RECALL AND DRIVING AT SAME SPEED AND DRIVING AUTOMATIC TRANSMISSION. I CONTACTED JEEP CUSTOMER SERVICE AND WAS TOLD THEY COULDN'T HELP ME BUT WOULD MAKE A NOTE FOR SAFETY REASONS. I REALLY FEEL NHTSA NEEDS TO EXPLORE THAT JEEP SHOULD EXTEND RECALL TO GRAND CHEROKEE ENGINES AT 5.7 HEMI.
Source: NHTSA WEB SITE -
2010 JEEP GRAND CHEROKEE- FORT WORTH, TX
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE ENGINE GOT COLD. IN ADDITION, THE CONTACT STATED THAT THE IGNITION MADE A CLICKING NOISE WHILE ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 JEEP GRAND CHEROKEE- MILFORD, NJ
WHILE DRIVING THE CAR AND BRAKING THE PEDAL WILL DROP ABOUT HALF WAY AND THEN RECOVER TO NORMAL USE. I HAVE OWNED THE CAR FOR ABOUT 4 YEARS AND IT HAS HAPPENED AT LEAST FIVE TIMES STARTLING THE DRIVER. THE CAR HAS BEEN TO A FEW MECHANICS AND THEY HAVE FOUND NOTHING WRONG. I BELEIVE IT COULD BE RELATED TO THE 2011 RECALL FOR BOOSTERS IN JEEPS.
Source: NHTSA WEB SITE -
2010 JEEP GRAND CHEROKEE- GASTONIA, NC
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK THE VEHICLE, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO SEVERAL OUTDOOR LIGHTING STRUCTURES AT A NEIGHBORING RESIDENCE. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 JEEP GRAND CHEROKEE- PHENIX CITY, AL
AIR BAG WARNING LIGHT COMES ON AND OFF WITH CAR IN PARK AND WHILE CAR IS IN MOTION.
Source: NHTSA WEB SITE -
2010 JEEP GRAND CHEROKEE- PINECREST, FL
THE ENGINE (5.7 HEMI) SHUTS OFF SHORTLY AFTER FILLING UP THE TANK. ITS HAPPENS 3 TIMES EACH TIME AFTER FULLY FILLING UP THE GAS TANK. ENGINE WILL SHUT OFF (NO STUTTERING) WHILE DRIVING JUST HALF MILE (CITY DRIVING) FROM THE LAST FILL UP. THE ENGINE WILL START RIGHT UP ONCE THE CAR COMES TO A STOP AND DOESN'T HAPPEN AGAIN UNTIL FILL UP.
Source: NHTSA WEB SITE -
2010 JEEP GRAND CHEROKEE- STATEN ISLAND, NY
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE SEAT BELT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 JEEP GRAND CHEROKEE- FULLERTON, CA
I'VE HAD THIS CAR SINCE 2011. THERE IS ONE PROBLEM AFTER ANOTHER. I REPLACED THE AC CONTROL MODULE 3 TIMES, REPLACED THE EVAPORATOR SENSOR THAT WAS DEFECTIVE, REPLACED THE TIPM KIT, ETC. ON FRIDAY, JULY 29 THE CAR BROKE DOWN AND I WAS TOLD THE 8TH CYLINDER STOPPED WORKING. I TOOK IT TO THE JEEP DEALER IN PLACENTIA FOR REPAIRS. I PAID $2400. ON AUGUST 5TH I WAS TOLD I COULD PICK UP THE CAR AND THE MECHANIC CAME AND SHOWED ME HOW THE CYLINDER WAS DEFECTIVE AND ALONG WITH THE MANAGER AND TWO OTHER TECHNICIANS ASSURED ME THAT I WOULD NOT HAVE A PROBLEM AGAIN FOR YEARS TO COME. UPON LEAVING THE DEALERSHIP I CALLED AND TOLD THEM THAT THE CAR STILL DOES NOT SOUND RIGHT, I WAS TOLD TO GIVE IT TIME. ON AUGUST 5TH I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN THE CAR'S DASHBOARD'S LIGHTS STARTED GOING OFF, THE STEERING WHEEL BLOCKED AND THE CAR SLOWLY STOPPED. I COULD NOT START THE CAR AGAIN. I WAS ABLE TO MANAGE TO BRING THE CAR ALMOST TO THE WALL AND TOTALLY FELT THAT MY LIFE WAS IN DANGER. I HAD IT TOWED TO THE DEALER. THE TOWING DRIVER WHEN HE REACHED UNDER THE CAR TO HOOK IT UP PULED THE GLOVE AND SHOWED ME THAT THE TRANSMISSION OIL IS ALL OVER THE ENGINE. AT THE JEEP DEALER I WAS GIVEN ME A RENTAL AND TOOK THE CAR IN. TO THIS DAY, I AM STILL DRIVING THE RENTAL, I HAVE NO ANSWER ABOUT THE CAR AND EVEN THOUGH THEY WILL BE FIXING IT, I WILL NO LONGER FEEL SAFE IN THAT VEHICLE. WHAT DO I DO? THIS IS RIDICULOUS.
Source: NHTSA WEB SITE -
2010 JEEP GRAND CHEROKEE- LYMAN, SC
TL* THE CONTACT OWNED A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 65 MPH AROUND A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,961.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE