2016 JEEP GRAND CHEROKEE Complaints

I have a problem with my air system no air when i turn it on and when i turn the heat on its cold

The paint on my hood has bubbling underneath. I’m not sure but someone informed me this was a manufacture related incident when the vehicle was painted and not done correctly, causing paint bubbling. This is only on the front hood area on both side of jeep emblem

The contact owns a 2016 Jeep Grand Cherokee. The contact became aware of an oil leak coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was discovered that oil had leaked into the coolant tank. The dealer was then notified of the failure and an appointment was scheduled to have the vehicle inspected. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN related to the failure. The contact was referred to the NHTSA Hotline for further assistance. The vehicle was not yet repaired. The failure mileage was approximately 130,000.

I've had issues with my vehicle since 2021 -engine light first appeared on the dashboard and towed my car to a Jeep dealership. Vehicle was "repaired" (have the documentation, if needed), but the engine light remained on. I have since driven this vehicle for nearly 3 years with the engine light on, bringing it into different Jeep dealerships (all documentation on record if needed) to repair and was told there was nothing they could find wrong with the engine. Last year (2023) my electronic stability control and 4WD lights came on in addition to the engine light. My car was sliding all over the road and my 4WD was not engaging at all. Brought vehicle to Jeep dealership for repair, was told ABS module needs to be replaced and the traction control is malfunctioning; no 4 wheel drive engagement; that the ABS module has been discontinued and the only way to replace this is to get an after market part. Contacted Mopar and was told there is "no way of knowing if it's available and it's beyond their capability". I was told the after market part would be tied to a specific VIN. I then contacted the Jeep Dealership- Parts department and explained the situation, asking if there's any other way I can fix this part in my vehicle. Was told there's nothing I can do since it's discontinued, that it's odd that a part for a 2016 vehicle would be discontinued, and I could check junkyards for parts but am not likely to find a match since my vehicle is not that old. I live in Colorado and in the last 2 winter months have been terrified to drive when it rains or snows because I have NO traction and am sliding THROUGH traffic lights and stop signs, even going at a very slow speed. I ended up in the next lane over when slowly driving up a hill on a main road. The value of this 2016 vehicle is miniscule compared to value when I purchased; this places safety of MYSELF AND OTHERS at risk. My partner is experiencing a similar issue with his 2014 Cherokee - discontinued part and safety issues.

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle failed to start. The vehicle was sputtering and hesitating while being started. There were no warning lights illuminated. The vehicle had been towed to the dealer where it was diagnosed that the fuel pump and the electrical wiring system had failed. The contact was informed that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not included in the recall. The contact was referred to NHTSA Hotline to file a complaint. The failure mileage was 30,000.

Jeep turns off while driving and makes me put it into park to turn it back on and into drive again. Lights flicker from dim to bright inside and outside. I have changed both batteries and the alternator.

I'm not sure what components malfunctioned but my vehicle is in a body shop currently getting work done from the accident I was recently in. The safety of my cousin and I was put into risk when I was driving on the highway and I hydroplaned on the highway and did a 180 degree turn but luckily no one hit me and I didn't hit anyone else. I slammed on the concrete median which is what stopped my vehicle on the highway leaving my vehicle with 9 thousand in damages. I filed an insurance claim and is now getting fixed like I mentioned. Prior to the accident I had noticed the car shifting to the left and dramatically declining acceleration and a loud pop by the front driver tire. That is the best way to describe what the car does. So on the day of the incident I believe the car did what I just explained and it caused me to hydroplane and I'm in fear it is going to happen again. I have taken it to another shop after the accident because my vehicle would not start and a different shop said they heard the noise but could not figure out what it was. When I get my vehicle back I planned on taking it to a recall center but I decided to make this report first. There were no warning lights before during or after the accident.

Engine oil filter housing cracked and there was excessive and continuous oil leakage. Research on the internet shows this is a common problem as the part is made of plastic and destroyed by heat. If not fixed, the car could overheat, the engine fail, and the car stop during use at high speeds. Problem was inspected, confirmed, and part replaced with metal part at Rad Rides in Buffalo WY. Problem first appeared as oil leaking under car about 2 weeks ago.

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My steering "locked up", I had it towed to a Jeep dealer who diagnosed it as faulty steering gear rack. It cannot be repaired-it must be replaced. The car did show a code when it locked up=but not before. The vehicle has not been repaired and is available for inspection,