2010 JEEP GRAND CHEROKEE Complaints

ALUMINUM VALVE STEM CORRODED TO THE POINT OF FAILURE ON THE INTERSTATE. WAS GOING 80MPH WHEN TIRE STEM BLEW. FORTUNATELY GOT VEHICLE TO A STOP AND UNDER CONTROL. THIS IS THE THIRD ALUMINUM STEM THAT HAS DONE THIS ON MY 2010 GRAND CHEROKEE AND WITH NO WARNING.

WAS DRIVING MY VEHICLE AT APPROXIMATELY 25 MILES PER HOUR WHEN MY CAR SHUT OFF COMPLETELY. MY POWER STEERING AND BRAKES STOPPED WORKING AS WELL AND I ALMOST REAR ENDED ANOTHER VEHICLE. I ASSUMED IT WAS THE BATTERY AND REPLACED THE VEHICLE BATTERY AT A COST OF $225.00. THE CAR WORKED INTERMITTENTLY FOR THE NEXT FEW DAYS UNTIL TODAY, WHEN I HAD SHUT IT OFF AND THEN IT WOULDN'T RESTART. I WAS FINALLY ABLE TO GET THE VEHICLE RESTARTED AND GOT IT TO GARDEN CITY JEEP WHERE THEY TOLD ME IT WAS INDEED A WIN MODULE. I HAVE NOTICED THAT THERE IS A RECALL FOR THAT EXACT PART FOR APPROXIMATELY 7,000 OTHER 2010 GRAND CHEROKEES AND WONDERING WHY OTHERS WERE NOT INCLUDED. THIS IS A DANGEROUS AND EXPENSIVE SITUATION AND I WOULD LIKE TO HAVE IT REMEDIED AS SOON AS POSSIBLE. THANK YOU, [XXX] [XXX] VALLEY STREAM, NY 11581 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB

I CAME OUT OF STORE AND CARE WOULD NOT START. AFTER TRYING FOR 10-15 MINUTES REMOTE START AND KEY START, IT FINALLY STARTED. LAST WEEK APR. 22, THIS HAPPENED AGAIN. I WAS TOLD BY FRIENDS THE PROBLEM WOULD ONLY GET WORSE. *TR

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE THERMOSTAT DISPLAY INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THREE MONTHS LATER, WHILE DRIVING AT 35 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO NOTICED A BURNING PLASTIC ODOR COMING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INITIAL FAILURE. THE FAILURE MILEAGE WAS 42,000.

NOTIFICATION CODE P64 IS NOT BEING RESOLVED IN A REASONABLE TIME PERIOD. WE HAVE CALLED THE DEALER/SERVICE CENTER THAT SOLD US THE CAR; AUTOPARK CHRYSLER JEEP 400 AUTO PARK BOULEVARD CARY, NC 27511; MANY TIMES OVER THE LAST 3 MONTHS ONLY TO BE TOLD THEY DON'T HAVE THE PART AND ARE NOT SURE WHEN THEY WILL GET THE PART. THIS IS NOT ACCEPTABLE IF THE DEFECTIVE PART CREATES AN STEERING ISSUE WITH THE CAR THAT RESULTS IN LOSS OF CONTROL, A WREAK, INJURY, OR DEATH (ESC)! THIS IS NOT A RECALL FOR A PIECE OF INTERIOR TRIM!!! IT IS A RECALL OF A VITAL SYSTEM OF THE CAR...THE STEERING AND BRAKE SYSTEM! *JS

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,500.

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A CRACK DEVELOPED WITHIN THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 3/3/15 *CN THE CONSUMER WAS ADVISED THE STEERING WHEEL AND AIRBAG MODELS WERE NO LONGER BEING MANUFACTURED. UPDATED 6/17/2015 *JS

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL LIGHTS WOULD INDEPENDENTLY DIM. THE CONTACT ALSO STATED THAT WHEN IDLED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED IN ORDER TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 12/19/14*CN THE CONSUMER STATED WHEN THE VEHICLE STALLED, HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. UPDATED 01/07/15

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, A LOUD TICKING NOISE EMITTED FROM THE TOTALLY INTEGRATED POWER MODULE LOCATED UNDER THE HOOD. THE NOISE WAS INTERMITTENT, BUT THE HEADLIGHTS WOULD DIM AND THE INSTRUMENT CLUSTER FLASHED OFF AND ON WHEN THE NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,000.

MULTIPLE ELECTRICAL ISSUES. SUNROOF NOT CLOSING, PASSENGER WINDOW WOULD GO DOWN BUT NOT UP (FROM PASSENGER SWITCH ONLY - DRIVER'S SIDE WOULD WORK THE PASSENGER WINDOW FINE), RADIO WOULD TURN OFF AT RANDOM, AND THE SWITCHES THAT CAN BE PROGRAMMED TO WORK THE GARAGE DOOR -HAVE NEVER WORKED. *TR WHEN THESE ISSUES ARE TAKEN TO THE DEALER - THEY CANNOT REPLICATE THE PROBLEM SO THEY WILL NOT FIX OR REPAIR. ON ONE OCCASION THE DEALER SAW THE WINDOW SWITCH NOT WORKING...BUT HAD TO HAVE THE WARRANTY PEOPLE COME AND SEE FOR THEMSELVES (CAR WAS ON AN EXTENDED WARRANTY) WELL, LOW AND BEHOLD IT WORKED WHEN THEY WERE THERE. THESE ISSUES WERE EXTREMELY FRUSTRATING AND THE DEALER WAS NOT HELPFUL. I EXPLAINED THE CAR CLEARLY HAD ELECTRICAL ISSUES IN GENERAL. THE CAR ONLY HAS 22,600 MILES ON IT AND I PLANNED ON KEEPING IT FOR MANY YEARS. HOWEVER, IF I AM HAVING THIS MANY PROBLEMS NOW - THERE IS NOW WAY I WILL KEEP IT. *TR