2016 JEEP GRAND CHEROKEE Complaints

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at 30 MPH, he smelled smoke emanating from the rear passenger seat. After a visual inspection, he observed a fire. The local fire department was able to extinguish the fire. A police and fire report was filed, but no injuries were reported. The contact stated he sustained a nondescript fire-related injury to his right leg but did not seek medical attention. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined an electrical software system wiring fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while slowing to a stop from 5th gear to 1st gear, the vehicle bucked forward. Additionally, the vehicle would jolt forward while driving. There were no warning lights illuminated. The vehicle was taken to the local dealer, who reset an unknown module in the vehicle. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 75,000.

There is a water leak in the rear cargo compartment of the jeep. Searching on-line I saw that there were numerous complaints of water leaking which may cause an electrical fire. There was suppose to be a recall on 2014 - 2016 Jeeps but when I entered my VIN # it did not come up. I am afraid my vehicle will catch on fire with this water leaking.

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle jerked. The contact also stated that the vehicle intermittently lost motive power. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was jumpstarted and taken to an independent mechanic, where it was determined that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred two weeks later. The battery was replaced a second time; however, the failure persisted. The battery was replaced a third time. The contact stated that the failure had been recurring. The vehicle was taken to the dealer but was not diagnosed nor repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 87,000.

While exiting an automatic car wash, I pressed the brake pedal to put the vehicle in gear and while turning in the lot to go to a vacuum station the accelerator stuck and went to wide open full speed mode and I could not stop it with the brakes. I shot through a vacuum stall, jumped a curb and hit a concrete drain collection box. The air bags deployed but the car was a total loss.

FCA US LLC issued an important safety recall Z46/NHTSA 22V-406 on June 09, 2022. It has been over a year and they have not provided a remedy, with the recall in status 'recall incomplete, remedy not yet available'. Given that this important safety recall can result in loss of motive power and inability to restart the engine, I do not believe this recall being open for a year is acceptable. FCA US LLC has now issued a second important safety recall 66A/NHTSA 23V-411 on June 08, 2023. This second recall can also result in a loss of motive power with the inability to restart the engine. My complaint is that FCA US LLC is identifying safety recalls but is not providing remedies, which is resulting in recalls stacking with no known remedy to prevent a crash or unsafe situation.

Purchased "Certified Used" Vehicle December of 2021. I have had 4 water pumps installed due to leaks. It has smelled and vehicle has increased temperature. It is now back at the dealership to have the 5th water pump installed.