2010 JEEP GRAND CHEROKEE Complaints

I PURCHASED THE VEHICLE IN EARLY FEBRUARY 2014. JEEP WOULD NOT START. THIS HAD HAPPENED 4 TIMES BEFORE ABOUT 2 OR 3 MONTHS APART THEN RECENTLY ABOUT 3 WEEKS APART, . THIS TIME I HAD TO HAVE IT TOWED. SOMEONE SUGGESTED IT COULD BE THE INFAMOUS TIPM THAT IS DISCUSSED ALL OVER THE INTERNET. THERE ARE THE SAME ELECTRICAL WIRING COMPLAINTS ALL OVER THE INTERNET, HOW CAN JEEP NOT BE RESPONSIBLE FOR STRANDING MOTORISTS ALL OVER FOR THE SAME REPEATED PROBLEMS. *TR

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE WARNING GAUGES ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT THE TURN SIGNALS AND REAR BRAKE LIGHTS FAILED. THE BATTERY WAS DISCONNECTED FROM THE TERMINAL AND THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,157 AND THE CURRENT MILEAGE WAS 77,000.

AFTER RECALL N23 WAS APPLIED MESSAGE SERVICE 4 WHEEL DRIVE SYSTEM COMES ON AND VEHICLE WILL NOT SHIFT INTO 4 WHEEL DRIVE LOW RANGE. JEEP DEALERS DO NOT HAVE A FIX. *TR

I HAD THE N23 RECALL ADDRESSED IN LATE 2013 ON MY 2010 JEEP GRAND CHEROKEE LAREDO 5.7L IN ORDER TO ELIMINATE THE CHANCE FOR IT TO SHIFT INTO NEUTRAL RANDOMLY. SINCE THIS RECALL WAS PERFORMED, I NO LONGER HAVE THE ABILITY TO ACTIVATE MY 4WD-LOW OPTION AND INSTEAD AM GREETED WITH "SERVICE 4WD" MESSAGE. AT FIRST I THOUGHT IT WAS JUST A GLITCH BUT AFTER IT KEPT OCCURRING, I FINALLY TOOK IT TO BE LOOKED AT IN FEBRUARY 2014. I WAS TOLD THAT I NEED A TRANSFER CASE ACTUATOR AND THAT THEY WERE ON BACK ORDER. FOR THE NEXT 3 MONTHS, I CHECKED IN WITH THE DEALER EVERY OTHER WEEK ONLY TO BE TOLD THAT THERE WAS STILL NO UPDATE ON THE PART AND THEY WERE STILL ON BACK ORDER. NOT ONCE WAS I EVER TOLD THAT THIS ISSUE IS LIKELY RELATED TO THE N23 RECALL. DURING THE LAST CALL, I WAS TOLD THAT CHRYSLER HAD ROLLED OUT A NEW SOFTWARE FIX AND THAT I NEED TO BRING IN MY JEEP (I WAS ALSO TOLD THAT THE ACTUATOR ORDER HAD BEEN CANCELLED PER CHRYSLER DIRECTION). I'VE BEEN FOLLOWING A THREAD ON A JEEP USER FORUM THAT HAS CLEARLY LAID OUT THIS ISSUE AND THE FACT THAT THERE IS SILL NO KNOWN FIX, ONLY AN APPARENT COVER UP BY CHRYSLER AND ALL PARTIES INVOLVED. IN THE LAST 3 MONTHS SINCE I FIRST FORMALLY WENT IN TO HAVE THIS LOOKED AT, NO ONE HAS CALLED ME OR MADE AN EFFORT TO RESOLVE IT. THIS IS UNACCEPTABLE. I HAVE PAID A LOT OF MONEY AND PUT IN A LOT OF TIME WITH THIS VEHICLE ONLY TO HAVE KEY FEATURES NOT WORK. THIS IN ITSELF IS A SAFETY HAZARD. IF I WERE TO GET STUCK AND NEED 4W-LOW AND WASN'T AWARE THAT IT WASN'T AVAILABLE, WE WOULD HAVE BIGGER PROBLEMS. I'M CURRENTLY SCHEDULED TO TAKE IT IN AGAIN ON 5/31/14 TO HAVE THE "NEW FIX" APPLIED AND I HAVE LOW EXPECTATIONS. CHRYSLER NEEDS TO ADDRESS THIS ISSUE AND START ROLLING OUT NEW PARTS THAT AREN'T FLASHED WITH THE N23 AND THEN DEVELOP A NEW N23 THAT DOESN'T AFFECT THE 4W-LOW SETTING. *TR

WHILE BACKING UP VERY SLOWLY OUT OF THE GARAGE, THE TRANSMISSION JUMPED FROM REVERSE INTO FORWARD. THE GAS PEDAL FLOORED ITSELF AND THE CAR ACCELERATED AT FULL SPEED INTO THE WALL OF MY GARAGE, CLIMBED OVER THE CEMENT FOUNDATION, AND THEN THE CAR SLAMMED INTO THE SIDE OF MY HOUSE. MY FOOT WAS OFF OF THE PEDALS AS I WAS THROWN AROUND THE INSIDE OF THE CAR. THE AIRBAGS DID NOT GO OFF EVEN THOUGH THE WINDSHIELD WAS SHATTERED. THE ONLY REASON THE CAR FINALLY STOPPED WAS BECAUSE IT HAD BEEN SEVERELY DAMAGED AS IT DROVE ITSELF OVER THE CEMENT FOUNDATION OF THE GARAGE. THE CAR WAS DECLARED TOTALED BY MY INSURANCE COMPANY. *TR

TWO MONTHS AFTER PURCHASING MY USED 2010 JEEP GRAND CHEROKEE LAREDO WITH ABOUT 14,000 MILES, MY BRAKES BEGAN MAKING AN INTERMITTENT SQUEAKING NOISE. WHEN I TOOK MY VEHICLE TO THE AUTHORIZED JEEP DEALERSHIP, I WAS TOLD THAT THEY COULD NOT RECREATE THE NOISE AND THAT NOTHING WAS WRONG WITH MY BRAKES. OVER THE NEXT FEW MONTHS, THE SQUEAKING NOISE BECAME MORE FREQUENT. THE NEXT TIME I TOOK IT IN TO THE SAME DEALERSHIP, I WAS TOLD THAT THIS IS A COMMON, KNOWN ISSUE WITH CHRYSLER BRAKES RELATED TO HUMIDITY AND THE USE OF NEWER NON-ASBESTOS BRAKE PADS BUT THAT THERE WAS NOTHING WRONG WITH MY BRAKES AND THE WARRANTY ON THEM HAD EXPIRED AFTER MY LAST VISIT. THIS TIME THEY SPRAYED SOMETHING ON THE THEM WHICH WORKED FOR A FEW WEEKS. THE NEXT TIME I WENT BACK TO THE SAME DEALERSHIP WITH THIS ISSUE, THEY TURNED THE ROTORS WHICH ALSO DID NOTHING TO GET RID OF THE NOISE EVEN THOUGH I WAS CHARGED $180. SINCE THE DEALERSHIP CONTINUED TO TEST MY BRAKES REGULARLY AT MY INSISTENCE AND STATED THAT NOTHING WAS WRONG OVER THE YEARS THAT FOLLOWED, I DEALT WITH THE NOISE. I FINALLY REPLACED THE BRAKES, INCLUDING ADDING CERAMIC BRAKE PADS, FOR $1,200 TWO MONTHS AGO. THE SQUEAKING NOISE HAS NOT REOCCURRED AS OF YET. *JS

CAR WOULD NOT START. THIS HAD HAPPENED 4 TIMES BEFORE ABOUT 2 OR 3 MONTHS APART. THIS TIME I HAD TO HAVE IT TOWED. NEXT DAY IT STARTED. SOMEONE SUGGESTED IT COULD BE THE INFAMOUS TIPM THAT IS DISCUSSED ALL OVER THE INTERNET. *JS

DRIVING AT HIGHWAY SPEED, STEERING WHEEL BEGAN GRADUAL PULL TO THE LEFT. SHORTLY THEREAFTER, LF TIRE WENT FLAT. PULLED TO SHOULDER AND REPLACED TIRE. UPON EXAMINATION, VALVE STEM FOUND MISSING. TIRE DEALER DISMOUNTED TIRE AND FOUND STEM/TPM ASSEMBLY INSIDE THE TIRE. RETAINING COLLAR APPARENTLY FAILED. DEALER ALSO FOUND A SECOND VALVE STEM SUFFICIENTLY CORRODED TO REQUIRE REPLACEMENT. *JS

AFTER A MINOR ACCIDENT, I TOOK MY CAR TO THE AUTHORIZED SERVICE CENTRE OF THE LOCAL DEALER FOR THE REAR BUMPER REPLACEMENT. I WAS IN THE WORKSHOP WHILE THE TECHNICIANS WERE REMOVING THE DAMAGED BUMPER OF MY CAR. WHEN THEY HAVE REMOVED THE BUMPER COMPLETELY, I HAVE NOTICED THAT THERE WAS A RECTANGULAR FLEXIBLE PATCH ATTACHED ON THE SIDE SURFACE OF MY VEHICLE'S BODY BY SOME KIND OF ADHESIVE. THE SIZE OF THE PATCH WAS APPROXIMATELY 150 MM X 300 MM X 2 MM (INCLUDING THE ADHESIVE LAYER) AND IT'S LOCATION WAS ON THE REAR RIGHT HAND SIDE OF THE VEHICLE BODY. THIS PATCH WAS OUT OF SIGHT WHEN THE BUMPER WAS INSTALLED. THE PATCH WAS BEING USED TO CLOSE A RECTANGULAR HOLE WHICH WAS EXTENDING IN TO THE PASSENGER CABIN. THIS HOLE WAS APPROXIMATELY 20 CM ABOVE THE EXIT OF THE EXHAUST TAILPIPE. BECAUSE OF IT'S LOCATION, IT IS VERY LIKELY FOR THE HOLE TO BE EXPOSED TO EXHAUST EMISSIONS DIRECTLY. THE PATCH CLOSING THE HOLE DIDN'T SEEM TO BE SO STRONG. THIS SELF ADHESIVE PATCH MUST BE UNDER THE ACTION OF VIBRATIONS AND THE DIVERSITY OF ENVIRONMENTAL CONDITIONS ALL THE TIME. SO, THIS SITUATION IS LIKELY TO CAUSE SERIOUS. AND FATAL RISKS FOR THE PASSENGERS AS A RESULT OF THE EXHAUST GASES ENTRY IN TO THE CABIN INCASE THE PATCH IS TORN OR DAMAGED SOMEHOW. I HAVE INFORMED THE SERVICE AUTHORITIES ABOUT THE SITUATION AND THEY TOLD ME THAT THERE WERE TWO SYMMETRICALLY LOCATED HOLES WHICH WERE MACHINED FOR THE CABIN AIR EXTRACTORS BUT THEIR DESIGNERS PREFERRED TO USE ONLY ONE EXTRACTOR FOR EACH VEHICLE. THE UNUSED HOLE WAS CLOSED BY A SELF ADHESIVE PATCH. I BELIEVE THAT THIS SERIOUS DEFECT MUST BE INVESTIGATED FOR POSSIBLE MODES OF FAILURE AND CONSEQUENCES. *TR

CONSIDERABLE AMOUNT OF OUTSIDE AIR ENTERS IN TO THE CABIN OF MY VEHICLE THROUGH THE HOLES ON THE FRONT DOOR AUDIO SPEAKER COVERS. I REALIZED THIS DEFECT DURING A TRIP EIGHT WEEKS AGO. MY SPEED WAS AROUND 75 MPH AND THE OUTSIDE TEMPERATURE WAS WELL BELOW 0 DEGREES CELSIUS. WINDOWS AND THE SUNROOF WERE ALL CLOSED AND THE AIR CONDITIONER WAS SET TO 25 DEGREES CELSIUS AND THE INTERIOR AIR CIRCULATION MODE WAS SELECTED. CABIN AIR WAS QUITE WARM. THEN I HAVE ADJUSTED MY SUNROOF PANEL TO A TILTED POSITION TO HAVE A VERY SMALL OPENING AT THE REAR END OF THE SUNROOF WHILE FRONTAL PART WAS FULLY CLOSED. MY INTENTION WAS TO HEAR THE SOUND OF THE FLOWING AIR OVER THE ROOF BECAUSE I KNEW THAT OUTSIDE AIR DOES NOT ENTER IN TO THE VEHICLE FROM THAT TINY OPENING AT THE REAR END OF THE SUNROOF PANEL. SOME TIME LATER I FELT COLD ON MY FEET AND KNEES. I HAVE CHECKED THE SOURCE OF THE COLD AIR AND FOUND OUT THAT IT WAS COMING THROUGH THE FRONT DOOR SPEAKER COVERS. I HAVE INFORMED THE LOCAL DEALER AND THE AUTHORIZED SERVICE DEPARTMENT ABOUT THIS SITUATION BUT THEY TOLD ME THAT THERE WAS NOTHING THEY CAN DO TO SOLVE THIS PROBLEM, BECAUSE THE PROBLEM WAS NOT DUE TO THE WEAR, DISLOCATION OR TEAR OF A SEALING MATERIAL, IT WAS DUE TO THE STRUCTURAL DESIGN OF THE VEHICLE AND ACCORDING TO THEM, IT WAS NORMAL. IN ORDER TO MEASURE THE AMOUNT OF THE OUTSIDE AIR COMING THROUGH THE SPEAKERS I HAVE PLACED TWO BIG SIZE GARBAGE BAGS TO DRIVER AND PASSENGER SIDE SPEAKERS AND I HAVE CALCULATED THAT AIR WAS RUSHING IN TO THE THE CABIN AT A VOLUME FLOW RATE OF ABOUT 30 LITERS/SEC FROM EACH SPEAKER. THIS VALUE IS COMPARABLE WITH THE AIR COMING THROUGH THE NORMAL AIR CONDITIONER VENTILATION GRILLES OF THE VEHICLE. I BELIEVE THAT; THIS AMOUNT OF OUTSIDE AIR, WHICH IS UNFILTERED, UNHEATED AND SOME TIMES HIGHLY POLLUTED WITH TRAFFIC EMISSIONS WILL INEVITABLY CAUSE HEALTH RISKS ESPECIALLY FOR THE CHILDREN. *TR