2016 JEEP GRAND CHEROKEE Complaints

Car shut down without warning while i was driving in traffic. Car locked it shelf out and was not drivable. Had to have it towed to local Jeep Dealer. They looked into it and determined that the alternator failed and fried a fuse block as well. the Repair cost just over $1500. There is a recall out for Grand Cherokee's from 2012 to 2014 for the same issue. P60 / NHTsA 14v634. I know my jeep is a 2016 but i feel like this is the same issue.

Since purchased new, vehicle frequently loses acceleration, at varying vehicle speeds and will not exceed engine idle and has happened several times when crossing oncoming speeding traffic and is hard to avoid dangerous collision. To get the engine to accelerate again, operator must stop the vehicle, put the can in park, shut the engine off then restart. Most of the times, it is hard to find a spot in the traffic to go through the above maneuver creating a very dangerous situation as it has happened in the HOV lane of freeways during high speed and crowded traffic, no place to pull over.

Terrible band aid like fix of the software “update” truck runs awful, .The fuel pump recall has me worried about safety concerns, the transmission tune feels unsafe for new drivers and the big , loss of value, and lack of reliability it took 2 months for a recall. I am a disabled combat veteran on a fixed income I can not afford such maintenance and the lack of reliability

Please see attached further information as to complaint recently filed, NHTSA ID # 11525685

Similar to https://static.nhtsa.gov/odi/tsbs/2019/MC-10170403-9999.pdf NUMBER: 23-036-19 GROUP: 23 - Body DATE: December 18, 2019 SUBJECT: Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This issue still exists in newer years. Including my 2016 Jeep Overland High Altitude. Recall should be extended to include 2016 model years. There are plenty of similar complaints online. Jeep has not improved the quality or design on this defect.

On 4/14/2023 while getting tire rotation and other general maintenance done on my 2016 Jeep, I was informed by service Tec that my lug nuts on my Jeep were swollen and soon will not be able to remove or break, causing issues like tire rotation and general maintenance impossible and high risk of cracking and breaking. This would cause the Jeep to lose its stability, at a higher speed, wheel could come off. This could cause serious damage/injury or death if this happened. I went to local Chrysler dealer in Turnersville and spoke with parts department. They stated each lug bolt cost $18.00 each. I need 20 to replace defective ones. Chrysler parts rep suggested I call Chrysler customer service who he believes would send replacement bolts as these are steel and should not swell at all. I did call and open a complaint with Chrysler recently this month, June. I was just informed by Chrysler customer service that they deem this a warranty issue and not a safety issue and refuse to remedy or replace the defective lug bolts. I’m asking for your assistance in this situation to help replace the defective lug bolts via Chrysler before a serious accident or injury happens. I think it’s totally unacceptable that replacing these defective lug bolts cost $18.00 each and I’m being told to pay this , total cost is $360 for 20 lug bolts that are defective original Chrysler parts

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while the vehicle was receiving tire maintenance service, the contact was informed that all 20 lug nuts were swollen. The contact took the vehicle to the local dealer, where it was diagnosed and determined that all 20 lug nuts needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 104,000. The contact replaced all of the swollen lug nuts at their own expense.

Lug nuts on tires have swelled up and expanded causing inability to get tire to come off with emergency lug wrench that comes with the vehicle. This poses a risk for driver if they come across a flat tire as they will be left stranded. Still have yet to find a mechanic that has been able to get my tire off.

I noticed a fire from under the hood, half of my car burnt down. I had been parked at home for about five minutes when I noticed a fire.

Dear Sir or Madam, I want to file this complaint regarding an authorised JEEP Dealership and Service in Kyiv, Ukraine (Stolychne Highway, 90, 03045), which refuses to repair my Recall 22V-406 on my 2016 JEEP Grand Cherokee Overland. According to that I'm not able to use my car until it will be maintained and mentioned above Safety Recall will be completed because it may cause a car accident on the road or highway without my fault and this can seriously affect my, my family’s and others people health. I hope you can make a right influence on this authorised JEEP Dealership and Service to make sure this unpleasant situation will not happen again with me or any other client. Looking forward to answer from you.