2010 JEEP GRAND CHEROKEE Complaints

MY VEHICLE'S CRUISE CONTROL (CC) LEVER HAS FUNCTIONS LIKE; ON-OFF, ACCELERATE, DECELERATE, SET, RESUME, CANCEL. THE SPEED IS SET TO THE DESIRED VALUES BY PRESSING THE LEVER UP (ACCELERATE) AND DOWN (DECELERATE). WHEN THE LEVER IS RELEASED TO ITS NEUTRAL POSITION, THE SET SPEED IS MAINTAINED UNTIL THE NEXT INTERRUPTION. TO DEACTIVATE THE CC WITHOUT ERASING THE SET SPEED, DRIVER HAS TO TAP ON THE BRAKE PEDAL OR PULL THE CC LEVER TOWARD HIMSELF. IN ORDER TO ERASE THE SET SPEED AND DEACTIVATE THE CC AT THE SAME TIME, THE DRIVER HAS TO SWITCH THE CC TO OFF POSITION. THE NONCONFORMITY REGARDING MY VEHICLE'S CC SYSTEM IS UNINTENDED DEACTIVATION OF CC WITHOUT PULLING THE LEVER TOWARD MYSELF OR TAPPING THE BRAKE PEDAL. THE UNINTENDED DEACTIVATION OCCURS WITHOUT ANY WARNING. DEACTIVATION CAN ONLY BE REALIZED IF I, SOMEHOW, NOTICE THAT THE VEHICLE SLOWS DOWN BY ITSELF OR PRESSING THE LEVER UP BECOMES NON OPERATIVE. THIS PROBLEM DOES NOT OCCUR IF I PRESS THE CC LEVER UP AND DOWN WITH RAPID MOVES, BUT IF I MOVE THE LEVER UP SLOWLY OR IF I HESITATE TO ACCELERATE THE VEHICLE FOR EVEN LESS THEN A SECOND AND HOLD THE CC LEVER AT A POSITION BETWEEN THE "NEUTRAL" AND "ACCELERATE", IT HAPPENS ALL THE TIME. WHEN IT OCCURS, ANY ATTEMPT TO ACCELERATE THE VEHICLE BY USING THE CC LEVER IS VEIN, UNLESS YOU REALIZE THE SITUATION AND REACTIVATE THE CC SYSTEM AGAIN. OTHER THAN THE UNINTENTIONAL SLOW DOWN OF THE VEHICLE WITHOUT ANY WARNING, AN OTHER CONSEQUENCE OF THIS NONCONFORMITY IS THE UNCONTROLLED ACCELERATION OF THE VEHICLE UP TO IT'S PREVIOUS SET SPEED. WHEN THE DRIVER REALIZES THE SITUATION AND REACTIVATES THE CC, THE VEHICLE COMES TO THE PREVIOUS SET SPEED ALMOST WITH A FULL THROTTLE ACCELERATION. I HAVE INFORMED THE LOCAL DEALER AND THE AUTHORIZED SERVICE DEPARTMENT ABOUT THE SITUATION BUT THEY HAVE CLAIMED THAT IT WAS MY FAULT TO MOVE THE LEVER SLOWLY AND MOVE IT WITH HESITATIONS. *TR

I WAS IN THE SERVICE STATION OF THE LOCAL DEALER FOR SOME REPAIR WORK IN ANKARA-TURKEY ON THE 7TH OF NOVEMBER 2013. AFTER COMPLETING THEIR WORK, THE TECHNICIAN BROUGHT THE CAR TO THE OUTSIDE AREA OF THE SERVICE FACILITY TO GIVE THE CAR BACK TO ME. BEFORE GETTING OUT OF THE CAR THE TECHNICIAN HAS PULLED THE HAND BRAKE LEVER AND WE HEARD SOME KIND OF A METAL FRACTURE SOUND. AFTER THAT SOUND THE LEVER SEEMED TO BE NORMAL IN APPEARANCE BUT IT LOST ITS FUNCTIONALITY AT ALL. THE SERVICE PEOPLE TOLD ME THAT IT WAS BECAUSE OF THE FRACTURE OF THE CLOCK SPRING ARRANGEMENT OF THE HAND BRAKE MECHANISM. THEY HAVE PROPOSED TO FIX IT OUT OF CHARGE. BUT I DIDN'T GIVE PERMISSION, BECAUSE THE FIXING PROCEDURE REQUIRES THE REMOVAL OF THE DRIVER SEAT AND MAIN INTERIOR CONSOLE OF THE VEHICLE. FROM THAT DATE ON I'M NOT USING MY CAR IF IT IS NOT SO URGENT. TO MY KNOWLEDGE, HAND BRAKE IS NOT ONLY A PARKING BRAKE, IT IS AN EMERGENCY BRAKE AS WELL. TO MY KNOWLEDGE THE HAND BRAKE LEVER HAS TO WITHSTAND TO A PULLING FORCE OF 400 NEWTONS. DURING MY INCIDENT, THE TECHNICIAN DIDN'T PULL THE LEVER WITH AN AGGRESSIVE AND STRONG MANNER. HE PULLED IT WITH A MODERATE PULLING AFFORD. I WANTED TO SHARE MY EXPERIENCE FOR SAKE OF THOUSANDS OF OTHER OWNERS. I THINK IT WORTH A TECHNICAL INVESTIGATION TO DETERMINE THE FRACTURE THRESHOLD VALUE FOR THE HAND BRAKE MECHANISM OF MY VEHICLE. I'M SUSPICIOUS ABOUT THIS KIND OF A PROBLEM MAY BE SYSTEMATICALLY VALID FOR THE REMAINING SERIES OF MY CAR, IF SO IT MAY REQUIRE AN OFFICIAL RECALL. *TR

I WAS IN THE SERVICE STATION OF THE LOCAL DEALER FOR SOME REPAIR WORK IN ANKARA-TURKEY ON THE 7TH OF NOVEMBER 2013. AFTER COMPLETING THEIR WORK, THE TECHNICIAN BROUGHT THE CAR TO THE OUTSIDE AREA OF THE SERVICE FACILITY TO GIVE THE CAR BACK TO ME. BEFORE GETTING OUT OF THE CAR THE TECHNICIAN HAS PULLED THE HAND BRAKE LEVER AND WE HEARD SOME KIND OF A METAL FRACTURE SOUND. AFTER THAT SOUND THE LEVER SEEMED TO BE NORMAL IN APPEARANCE BUT IT LOST ITS FUNCTIONALITY AT ALL. THE SERVICE PEOPLE TOLD ME THAT IT WAS BECAUSE OF THE FRACTURE OF THE CLOCK SPRING ARRANGEMENT OF THE HAND BRAKE MECHANISM. THEY HAVE PROPOSED TO FIX IT OUT OF CHARGE. BUT I DIDN'T GIVE PERMISSION, BECAUSE THE FIXING PROCEDURE REQUIRES THE REMOVAL OF THE DRIVER SEAT AND MAIN INTERIOR CONSOLE OF THE VEHICLE. FROM THAT DATE ON I'M NOT USING MY CAR IF IT IS NOT SO URGENT. TO MY KNOWLEDGE, HAND BRAKE IS NOT ONLY A PARKING BRAKE, IT IS AN EMERGENCY BRAKE AS WELL. TO MY KNOWLEDGE THE HAND BRAKE LEVER HAS TO WITHSTAND TO A PULLING FORCE OF 400 NEWTONS. DURING MY INCIDENT, THE TECHNICIAN DIDN'T PULL THE LEVER WITH AN AGGRESSIVE AND STRONG MANNER. HE PULLED IT WITH A MODERATE PULLING AFFORD. I WANTED TO SHARE MY EXPERIENCE FOR SAKE OF THOUSANDS OF OTHER OWNERS. I THINK IT WORTH A TECHNICAL INVESTIGATION TO DETERMINE THE FRACTURE THRESHOLD VALUE FOR THE HAND BRAKE MECHANISM OF MY VEHICLE. I'M SUSPICIOUS ABOUT THIS KIND OF A PROBLEM MAY BE SYSTEMATICALLY VALID FOR THE REMAINING SERIES OF MY CAR, IF SO IT MAY REQUIRE AN OFFICIAL RECALL. WITH BEST REGARDS. NOTE: YOU HAVE TO DIAL MY PHONE NUMBER LIKE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER FILLING GAS TANK, FUEL GUSHED OUT. DEALER REPLACED RESTRICTER, WORKED FOR 2 FILL UPS, THEN THE 3RD FILL UP GUSHED AGAIN. TOOK IT BACK TO DEALER AND WAS TOLD THEY NEEDED TO REPLACE THE ENTIRE GAS TANK AT A COST $1200! AS I'VE JUST READ OF OTHER INCIDENTS WITH THE 2010 LIBERTY, A RECALL SHOULD BE ISSUED. CURRENTLY THERE ARE NONE. HOWEVER, THIS PROBLEM ALSO OCCURRED WITH A FRIEND'S 2008 CHRSYLER ASPEN, AND CHRYSLER DID ISSUE A RECALL. *TR

I PURCHASED MY VEHICLE NEW FROM AUTOLAND IN 2/10 SPRINGFIELD, NJ. I HAVE 14,652 MILES ON IT AND HAVE ALWAYS KEPT IT IN THE GARAGE. I TOOK IT OUT THE GARAGE AND PARKED IT IN FRONT OF THE GARAGE DOORS. NOW WHEN IT RAINS WATER COMES INSIDE MY CAR ALL ON THE SIDES AND FRONT WHERE THE TABS ARE EMBEDDED. CHYRSLER TELLS ME I AM OUT OF WARRANTY FOR MY 2010 JEEP CHEROKEE LARADO. ITS A DISGRACE AND DANGEROUS WATER HITTING YOU WHEN YOU DRIVE. THEY CHRYSLER EVEN WANTED ME TO PAY FOR A FULL DIAGNOSIS OF MY CAR. I TOLD THEM ITS A MANUFACTURER DEFECT NOT MECHANICAL SO THEY REFUSE TO EVEN LOOK AT IT UNLESS I PAY. ITS VERY HAZARDOUS AND I WILL NOT EVEN DRIVE UN LESS CLEAR WEATHER. IT SNOWED AND WHEN IT MELTED THE SAME THING. I HAVE BEEN RIPPED OFF. I HAD TO REPLACE WIPERS SEVERAL TIMES ALSO. *TR

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE KEY SUDDENLY SLIPPED OUT OF THE IGNITION SWITCH HOWEVER, THE ENGINE DID NOT POWER OFF. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER AND WAS INFORMED THAT THE WIN MODULE WAS DEFECTIVE. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE FAILURE MILEAGE WAS 72,000.

UNINTENTIONAL SHIFTING OF THE TRANSFER CASE INTO THE NEUTRAL POSITION. THE VEHICLE ROLLED BACK. THIS OCCURRED IN A PARKING LOT AND AT A HOME DRIVEWAY. *TR

ON THREE SEPARATE OCCASIONS, VEHICLE CHECK ENGINE LIGHT WENT ON/OFF WITHIN A MATTER OF SECONDS. THE FIRST TIME WAS APPROXIMATELY ONE WEEK PRIOR TO THE MOST CURRENT TWO OCCURRENCES WHICH HAPPENED ABOUT 30MINS-1 HOUR APART. VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY ADVISED THAT THE SYSTEM HAD RECORDED NO ERROR CODES AND WERE UNABLE TO DETERMINE WHAT IF ANYTHING CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. *TR

TL* THE CONTACT OWNS A 2010 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT WHEELS SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN PERFORMED THE REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) AND STATED THAT THE REMEDY PART REMAINED UNAVAILABLE BEYOND A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.