2003 JEEP LIBERTY Complaints
View complaints related to 2003 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,320 complaints submitted for the 2003 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 JEEP LIBERTY- ALTAMONTE SPRINGS, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE DEALER INDICATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) ON AUGUST 1, 2016; HOWEVER, THE REMEDY DID NOT PREVENT THE FAILURE. YEARS LATER, WHILE TURNING RIGHT INTO A PARKING LOT, THE LOWER BALL JOINT FRACTURED ON THE DRIVER SIDE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE BALL JOINT FRACTURED AND DAMAGED THE AXLE AND THE FRONT DRIVER SIDE TIRE. THE MANUFACTURER REFUSED TO COVER THE REPAIR. THE CONTACT WAS ALSO UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS STILL AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JEEP LIBERTY- LONGMONT, CO
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JEEP LIBERTY- SOUTH ORANGE, NJ
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JEEP LIBERTY- HIALEAH GARDEN, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. AS A RESULT, THE CONTACT SUSTAINED BURNS AND CONTUSIONS ON HER ARMS WHICH REQUIRED MEDICAL ATTENTION. AN INCIDENT REPORT WAS FILED. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JEEP LIBERTY- WINDBER, PA
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT MENTIONED THAT A WHITE SUBSTANCE AND METAL FRAGMENTS EMITTED FROM THE AIR BAG. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) BUT WAS UNABLE TO OBTAIN THE PART FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 JEEP LIBERTY- GREEN LANE, PW
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH IN SNOWY WEATHER, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A BRIDGE ABUTMENT. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A CONCUSSION AND CHEST BRUISES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS TREATED AND RELEASED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,993.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JEEP LIBERTY- GARFIELD, AR
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE AND AIRBAG INADVERTENT DEPLOYMENT RECALL WORK NOT COMPLETE. *SMD THE DEALER INFORMED THE CONSUMER BOTH RECALL WERE COMPLETE. HOWEVER, THE CONSUMER DISCOVERED FROM ANOTHER WEBSITE, THE RECALLS WERE LISTED AS INCOMPLETE. THE SERVICE ADVISOR AT THE DEALER STATED ON THE FUEL RECALL WAS DONE AND IT ONLY REQUIRED AN INSPECTION. IT WAS LATER DISCOVERED, NONE OF THE REPAIRS WERE DONE.*JB
Source: CONSUMER LETTER -
2003 JEEP LIBERTY- PENNS GROVE, NJ
"TAKATA RECALL I ALSO HAVE BEEN EXPERIENCING BALL JOINT BREAKAGE AND NEED TO KNOW HAS THERE BEEN A RECALL ON MY VEHICLE BECAUSE IT HAS HAPPEN TO ME AS OF TODAY. PLEASE GET BACK TO ME AND I WILL CONTINUE TO RESEARCH MYSELF. I WAS BACKING UP INTO A PARKING SPOT WHEN THE RIGHT LOWER BALL JOINTS BROKE AWAY.
Source: NHTSA WEB SITE -
2003 JEEP LIBERTY- KISSIMMEE, FL
THE LOWER BALL JOINT COMPLETLY CAME APART WHILE DRIVING. THIS WAS PREVIOUSLY RECALLED AND FIXED BUT WAS NOT FIXED CORRECTLY. CHRYSLER IS REFUSING TO REPAIR IT. IT COULD HAVE KILLED EVERYONE IN THE VEHICLE IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY. THE LOWER BALL JOINTS ARE STILL A SAFETY ISSUE ON THESE VEHICLES AND THEY SHOULD NOT BE DRIVEN WITH THE DEFECT.
Source: NHTSA WEB SITE -
2003 JEEP LIBERTY- FAYETTEVILLE, AR
TAKATA RECALL LEWIS CHRYSLER/JEEP OF FAYETTEVILLE, ARKANSAS RETURNED THE JEEP TO ME WITH NO RECEIPT AND SAID THE WORK WAS DONE. THE JEEP WAS SCHEDULED AT 9AM ON FEB.23.. AT 12:30PM THEY CALLED AND SAID IT HAD NOT BEEN STARTED YET. AT 1:30 THEY CALLED SAYING IT WAS DONE. THE GAVE ME THE KEY AND THAT WAS IT. I WENT HOME AND LOOKED AT MY TOYOTA RECEIPT FOR A SIMILAR RECALL. IT WAS VERY DETAILED. I RETURNED THE NEXT MORNING AND ASKED FOR A RECEIPT. THEY GAVE ME ONE WITH NO DETAILS. I SHOWED THE TOYOTA RECEIPT AND ASKED FOR THE SAME INFORMATION. FIRST THEY SAID THAT CHRYSLER/JEEP NEVER GIVES DETAILED RECEIPTS. AFTER I INSISTED, 10 MINUTES PASSED WHILE THEY WERE BACK IN THE OFFICE. THEY CAME OUT AND SAID THE WORK HAD NOT BEEN DONE BECAUSE A SPECIAL PART WAS NEEDED THAT THEY DID NOT HAVE. THEY HAD SENT ME HOME THINKING THE WORK HAD BEEN COMPLETED. IF I HAD NOT RETURNED FOR THE RECEIPT I WOULD HAVE NEVER KNOWN THE DIFFERENCE. THEN AND ONLY THEN DID THE MANAGER APOLOGIZE AND TRIED TO BLAME THE TECHNICIAN FOR NOT TELLING HIM. IT WAS SUSPICIOUS FROM THE START, WITH NO RECEIPT ISSUED AND GOING FROM NOT EVEN IN THE GARAGE YET TO BEING DONE IN UNDER AN HOUR.
Source: NHTSA WEB SITE