2003 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR OF THE VEHICLE BEGAN TO FISHTAIL INDEPENDENTLY. THE CONTACT WAS ABLE TO REGAIN CONTROL AND RESUMED NORMAL OPERATION. ON A SEPARATE OCCASION, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE WERE DRIVING ON A BUSY STREET TO GO OUR HOUSE WHEN WE HEARD A WARNING TONE WHEN WE WERE TURNING OVER A ROUNDABOUT. AFTER 10 SECONDS, THE AIR BAGS BLEW UP ALL OF A SUDDEN. IT WAS FORTUNATE THAT WE ARE RUNNING ONLY AT 10 MILE PER HOUR OR SLOWER AS IT WAS RUSH HOUR AND THERE WAS TRAFFIC. ALSO MY HUSBAND WAS ABLE TO PUT ON THE BRAKE TO AVOID HITTING THE CAR IN FRONT OF US. WE WERE BADLY SHAKEN, TRAUMATIZED AND HAD BRUISES ON OUR ARMS AND CHESTS DUE TO SOME PARTS BURSTING TOWARDS US. THE STEERING WHEEL COVER AND DASHBOARD WHERE THE AIR BAGS WERE ARE PRETTY DAMAGED. WE TOTALLY CUT OUT THE AIR BAGS TO AVOID THE REPEAT OF THIS INCIDENT. MY HUSBAND IS NOW TRAUMATIZED TO DRIVE THE JEEP. WE ALSO HEARD SOME STRANGE SOUNDS IN THE SERPENTINE BELT. WE DON'T NOW IF IT'S CONNECTED TO THE AIR BAG EXPLOSION. OUR CAR WAS BOUGHT SECOND. THE FIRST OWNER WHO IS AMERICAN IMPORTED THE JEEP FROM THE US AND BROUGHT IT HERE (ANOTHER COUNTRY IN SOUTHEAST ASIA). WE ARE LIVING ABROAD (NOT IN US) AND WE DON'T KNOW HOW WE CAN FILE THIS COMPLAINT ON THE DEFECTS OF THE JEEP LIBERTY WE ARE USING. WE HOPE SOMEONE CAN RESPOND AND HELP US. I AM PUTTING THE CONTACT DETAILS OF MY BROTHER WHO LIVES IN THE US IN THE PERSONAL INFORMATION IN CASE SOMEONE WOULD LIKE TO CONTACT US. *TR

MY BOYFRIENDS DAUGHTER WAS DRIVER AND MY DAUGHTER (BOTH MINORS) HEAD BUSTED ON THE FRONT PASSENGER WINDSHIELD. CARS IN FRONT OF THEM STOPPED ABRUPTLY AND THEY WERE GOING 55 MPH AND COULD NOT GET STOPPED, HITTING THE CAR STOPPED IN FRONT OF THEM. NEITHER DRIVER NOR PASSENGER AIRBAG DEPLOYED. MY DAUGHTER IS LUCKY! *TR

I AM TRYING TO FILE A COMPLAINT TO GET THE RECALL REPAIRS TO MY VEHICLE COMPLETED. I RECEIVED THE RECALL (13V252) ON DECEMBER 11, 2013. I HAVE CALLED THE NEAREST JEEP DEALER TO ME WHICH IS 30 MILES AWAY. THE DEALER IS FLOWER MOTORS IN MONTROSE, COLORADO AND I HAVE CALLED THEM MORE THAN ONCE DURING THE PAST YEAR AND A HALF AND THEY HAVE STILL FAILED TO CALL ME BACK TO SCHEDULE THIS REPAIR. I AM AT MY WITS END AND HOPEFULLY, YOU CAN DO SOMETHING TO PROVIDE RELIEF. I LOOK FORWARD TO HEARING FROM YOU SOONEST. THANK YOU. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED 3 NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) IN NOVEMBER OF 2014; HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/16/2015 *JS

CALLED DEALER TO GET REPAIRS FOR RECALL NOTICE R06. DEALER HAS NOR BEEN SENT NECESSARY PARTS. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ UPDATED 10/3/2017*CN

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.