2003 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY STALLED AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT HAD NOT RESTRAINED THE CONTACT. AS A RESULT, THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.

ON MARCH 11, 2015 THE LOCAL DEALER INSTALLED RECALL CAMPAIGN (M35) 'SUPPLEMENTAL JUMPER HARNESS TO THE AIRBAG MODULE CONTROL'. WHEN UNIT WAS READY FOR PICKUP I NOTICED MY 'WARNING AIRBAG LIGHT' ON, I ASK WHY, THEIR ANSWERS WERE "THAT LIGHT WAS ALREADY ON" AND "IF YOU NEED FURTHER SERVICE WE NEED AUTHORIZATION FROM CHRYSLER". RESCHEDULED ANOTHER APPOINTMENT TO RESOLVE THE ISSUED AND/OR REMOVAL OF THE PART/ALTERATION TO MY VEHICLE ON 25 MARCH, 2015. AGAIN THEY DENIED SERVICE DUE TO CHRYSLER DENIAL TO REMOVE THE PREVIOUS PART. CHRYSLER BASED THEIR DECISION IS "SAFETY REASONS", MY QUESTION HOW CAN THAT BE A SAFETY REASON IF MY VEHICLE WAS IN PERFECT CONDITIONS BEFORE INSTALLATION OF SUCH 'RECALL'. NOW IT'S A SAFETY REASON. AGAIN DUE TO THE FACT AFTER INSTALLATION OF PART, I'M HAVING PROBLEMS WITH MY "AIRBAG WARNING LIGHT ON". *TR

REGARDING RECALL N46/NHTSA 13V-252: I RESPONDED TO A JEEP DEALERSHIP (ST. CLAIR, MI) TO HAVE THE RECALL RELATED REPAIR MADE. I WAS TOLD BY DEALERSHIP STAFF THE REPAIR COULD NOT BE COMPLETED AS THE VEHICLE'S FRAME WAS "TOO CORRODED." THOUGH MY VEHICLE WAS COVERED IN THE RECALL, THE DEALERSHIP DID NOT COMPLETE THE REPAIR. INSTEAD, THEY ASKED I SIGN A FORM ACKNOWLEDGING THE FRAME WAS TOO CORRODED. I REFUSED TO SIGN THAT FORM. I TOOK MY VEHICLE TO A LOCAL REPAIR SHOP, WHO ADVISED THEY FOUND NO SUCH CORROSION. *TR

THE KEY DOESN'T LOCK INTO THE IGNITION SWITCH AND CAN BE REMOVED OR FALL OUT DURING DRIVING. WHEN TURNING IT OFF, IT CAN BE PUT IN INTO AUX INSTEAD AND KEY REMOVED, WHICH CAN LEAD TO A DEAD BATTERY. *TR

I AM FILING THIS COMPLAINT REGARDING THE N46 REAR STRUCTURAL REINFORCEMENT RECALL AFFECTING MY JEEP LIBERTY VEHICLE. I RECEIVED A FIRST RECALL NOTICE IN EARLY JANUARY 2014 AND THE RECALL CENTER TOLD ME THAT THE PARTS WERE NOT AVAILABLE AT THAT TIME. I SCHEDULED AN APPOINTMENT TO BRING IN MY CAR TO TEMPE CHRYSLER JEEP ON MARCH 5, 2015 TO HAVE THE OEM TRAILER HITCH INSTALLED. AFTER AN HOUR WAIT THE TECHNICIAN INFORMED ME THAT THEY WERE UNABLE TO INSTALL IT BECAUSE THE 'WELL NUTS RUSTED OFF' AND THAT REPAIRS (AT CUSTOMER'S EXPENSE) ARE NEEDED BEFORE INSTALLATION CAN BE PERFORMED. THE DEALERSHIP GAVE ME A SERVICE PROCEDURE FORM TO SIGN INDICATING THAT INSPECTION REVEALED DAMAGE OR DETERIORATION NEAR THE HITCH ATTACHMENT POINTS ARE INCAPABLE OF SUPPORTING THE PROPER INSTALLATION AND UNABLE TO COMPLETE THE SAFETY RECALL REPAIR. I BOUGHT THIS PRE-OWNED VEHICLE FROM EARNHARDT CHRYSLER IN CHANDLER, ARIZONA ON AUGUST 2011 AND WAS UNAWARE OF THIS ISSUE AND ALSO THE DETERIORATION AND RUST ON THE UNDER BODY OF MY VEHICLE. I FIND IT UNFAIR THAT THE DEALER IS TRYING TO CHARGE ME TO DO A REQUIRED SAFETY REPAIR. IF THERE IS RUST IT WAS THERE WHEN I PURCHASED THE VEHICLE. IT IS UNFORTUNATE THAT THE PART NEEDS TO BE REPLACED FOR SAFETY REASONS BUT CHRYSLER SHOULD BE REQUIRED TO FIX THIS EVEN IF THEY HAVE TO FIX OTHER PARTS AS WELL DUE TO THE DEFECT. NHTSA REF. #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN GETTING GAS, THE OVERFLOW DID NOT REGISTER AND A BUNCH OF GAS SPILLED OUT EVERYWHERE. ABOUT A WEEK AGO, MY CHECK ENGINE LIGHT CAME ON AND THE ERROR CODE LISTED THE EVAP LEAK WHICH INCLUDES GAS FUMES LEAKING OUT. THE ERROR CODE ALSO SAYS IT COULD BE AN ISSUE WITH THE GAS TANK NECK NOT FUNCTIONING PROPERLY. THIS PROVES THE GAS TANK NECK IS NOT FUNCTIONING PROPERLY. THIS GAS OVERSPILL EVERY WHERE IS A NASTY SAFETY HAZARD! A WARRANTY EXTENSION WAS RELEASED ON CERTAIN WRANGLER MODELS FOR THIS SAME ISSUE. CHRYSLER NEEDS TO FIX THIS PROBLEM ASAP! *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V537000 (STEERING). HOWEVER, THE PART NEEDED DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN JANUARY OF 2013, NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) IN DECEMBER OF 2013, AND NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR IN THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE INITIAL NOTIFICATION WAS RECEIVED IN DECEMBER OF 2013. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.