2003 JEEP LIBERTY Complaints
View complaints related to 2003 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,320 complaints submitted for the 2003 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2003 JEEP LIBERTY- NEW ORLEANS, LA
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHEN THE CONTACT PARKED THE VEHICLE IN FRONT OF HIS DRIVEWAY, THE STEERING WHEEL AIR BAG EXPLODED WITH A LOUD NOISE AND FILLED THE VEHICLE WITH SMOKE. THE FAILURE OCCURRED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT'S HUSBAND SUSTAINED SOME BURNS ON HIS LEFT ARM AND LEFT HAND. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (504-363-1999, LOCATED AT 1660 WESTBANK EXPY, HARVEY, LA 70058) WHERE A NHTSA INSPECTOR CAME TO THE FACILITY TO INSPECT THE VEHICLE. THE CONTACT WAS ASKED IF THE VEHICLE WAS INVOLVED IN A COLLISION AND THE CONTACT REPLIED WITH 'NO'. THE CONTACT WAS NOT PROVIDED A REPORT OF THE INSPECTION. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE AFTER THE INSPECTION. THE CONTACT DID NOT KNOW WHETHER THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JEEP LIBERTY- SCOTT CITY, MO
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 70 MPH, THE STEERING WHEEL VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO CAR-MART OF CAPE GIRARDEAU (1455 N KINGSHIGHWAY, CAPE GIRARDEAU, MO 63701, (573) 332-0747) WHERE THE CONTACT WAS INFORMED THAT THE FRAME WAS BENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JEEP LIBERTY- ESSINGHAM, SC
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS DRIVEN TO EFIRD CHRYSLER JEEP DODGE (1227 W LUCAS ST, FLORENCE, SC 29501) WHERE IT WAS DETERMINED THAT THE DRIVER'S SIDE CONTROL ARM, WHICH WAS PREVIOUSLY REPAIRED BY THE FORMER OWNER WITH AN AFTERMARKET PART, FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 247,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JEEP LIBERTY- IDAMAY, WV
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BEGAN MANEUVERING ON ITS OWN AND THE VEHICLE ULTIMATELY CRASHED INTO A MEDIAN. THE VEHICLE'S AIRBAGS FAILED TO DEPLOY UPON IMPACT. THE CONTACT SUFFERED SEVERE INJURIES INCLUDING A CONCUSSION AND BRUISING TO HIS RIB CAGE. THE CONTACT RECEIVED MEDICAL ATTENTION ON THE SCENE AND WAS TAKEN TO A HOSPITAL. A POLICE WAS FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT TOW YARD. THE DEALER WAS NEVER NOTIFIED OF THE FAILURE, HOWEVER, THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO A RECALL UNDER NHTSA CAMPAIGN NUMBER 03V460000 (SUSPENSION). THE FAILURE MILEAGE WAS 170,000. VIN-(XXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JEEP LIBERTY- POCA, WV
AIRBAG INDICATOR LIGHT CAME ON FOR NO REASON. IT CAME ON AS SOON AS THE CAR STARTED AFTER BEING PARKED.
Source: NHTSA WEB SITE -
-
2003 JEEP LIBERTY- FT WALTON BEACH, FL
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE LOWER BALL JOINT DETACHED FROM THE VEHICLE. THE TIE ROD FRACTURED AND THE VEHICLE DROPPED TO THE GROUND. IN ADDITION, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TOWED TO CHRYSLER DODGE WALTON BEACH (541 MARY ESTHER CUT OFF NW, FORT WALTON BEACH, FL 32548, (850) 244-7611), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000. THE VIN WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JEEP LIBERTY- ARKANSAS CITY, KS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 4 MPH, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE CONTACT INDICATED THAT NO COLLISION OCCURRED TO CAUSE THE AIR BAG DEPLOYMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ZELLAR JEEP (3021 N. SUMMIT ST, ARKANSAS CITY, KANSAS) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JEEP LIBERTY- POST FALLS, ID
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL, FUEL TANK, FRONT SUSPENSION UPPER CONTROL ARM BALL JOINTS AND LOWER BALL JOINTS SAFETY RECALL. *LD THE CONSUMER WAS UNAWARE OF ALL THE RECALLS BEFORE BEING SOLD THE VEHICLE. THE DEALER WOULD NOT ASSIST WITH THE REPAIRS.*JS
Source: CONSUMER LETTER -
2003 JEEP LIBERTY- NORTH CHESTERFIELD, VA
RECALL R06: THE AIR BAG ON MY 2003 JEEP DEPLOYED ON MY DAUGHTER WHILE DRIVING ON THE HIGHWAY. THE AIR BAG HIT HER IN THE CHEST AND FACE. I CALLED THE JEEP CUSTOMER LINE TO LET THEM KNOW WHAT HAPPENED AND THEY SAID THERE WAS A RECALL FOR THE AIRBAG. I INFORMED THEM THAT I NEVER RECEIVED A RECALL FOR THE AIRBAG. THEY TOLD ME THE RECALL WAS FROM 1/2015. IN 2015 I TOOK MY JEEP TO THE DEALERSHIP 2 DIFFERENT TIMES FOR RECALLS I HAD RECEIVED. JULY 2015 AND SEPTEMBER 2015. SO EVEN IF I DIDN'T GET A RECALL NOTICE THE DEALERSHIP STILL SHOULD HAVE SEEN THE AIRBAG RECALL WASN'T DONE. I HAVE BEEN GOING THREW HELL TRYING TO GET THE FCA GROUP TO FIX THE AIRBAG AND DO THE RECALL. THIS IS THE RESPONSE THEY EMAILED MY AFTER I TOLD THEM WHAT HAD HAPPENED (THIS WILL FURTHER ACKNOWLEDGE CONTACT TO FIAT CHRYSLER AUTOMOBILES (FCA), REGARDING YOUR 2003 JEEP LIBERTY. NATURALLY, WE WERE SORRY TO LEARN OF THE INCIDENT DESCRIBED TO US DURING THE INITIAL CONTACT. HOWEVER, WE HAVE HAD THE OPPORTUNITY TO REVIEW YOUR CASE AND MUST INFORM YOU THAT WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY.) THIS WAS UNACCEPTABLE MY DAUGHTER COULD HAVE CRASHED THE JEEP AND DIED!! WHY WOULD I LIE ABOUT NOT GET A RECALL NOTICE THAT INVOLVES AN AIRBAG IN 2015 BUT I HAD 3 OTHER RECALLS DONE IN 2015 AFTER THE AIRBAG RECALL BUT NO ONE NOTICED IT WASN'T DONE!!!
Source: NHTSA WEB SITE -
2003 JEEP LIBERTY- COLORADO SPRINGS, CO
TAKATA INDLATORS: THE AIR BAG LIGHT COMES ON AFTER STARTING VEHICLE AND NOW IT WILL NOT GO OFF IN MOTION
Source: NHTSA WEB SITE