2003 JEEP LIBERTY Complaints

TWO OF THE REAR WINDOWS HAVE FAILED. BOTH OF THEM DROPPED FOR NO APPARENT REASON AND WOULD NOT WORK TO CLOSE THEM. ONE OF THE FAILED IN 3/2013 AND THE OTHER ONE FAILED TODAY WHILE I WAS DRIVING 60 MPH ON THE FREEWAY. I KNOW THAT JEEP HAS HAD MANY COMPLAINTS REGARDING THE FAILURE OF THEIR WINDOWS. I KNOW THAT IT IS GOING TO COST AT LEASE $300 TO REPAIR EACH WINDOW. I HAVE NOT BEEN ABLE TO AFFORD TO REPAIR THE FIRST FAILED WINDOW. I HAVE HAD TO USE DUCT TAPE OVER AND OVER TO TRY AND KEEP IT CLOSED. NOW THE SECOND WINDOW HAS FAILED AND IS TRAPPED INSIDE THE DOOR FRAME. JEEP NEEDS TO RECALL THESE DEFECTIVE WINDOWS. *TR

THE JEEP BEGIN TO SMOKE AND THEN CUT OFF. UPON ARRIVING AT THE MECHANIC HE STATED THE AIR CONDITION CLUTCH CAUGHT FIRE. *TR

THE METAL STRAPS HOLDING THE GAS TANK TO THE FRAME OF THE CAR BROKE. I DON'T KNOW HOW LONG THIS HAS BEEN THE CASE. IN ALL THE YEARS I'VE DRIVEN CARS (~50) I'VE NEVER HAD THIS HAPPEN. THERE IS A 2013 RECALL ALREADY ON THIS GAS TANK ISSUE, BUT MY CAR WAS NOT LISTED AS ONE TO BE LOOKED AT. *TR

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 15 MPH, THE PASSENGER SIDE WHEEL FELL OFF CAUSING THE VEHICLE TO COME TO A COMPLETE HALT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE UPPER BOLT JOINT FRACTURED DUE TO CORROSION. AS A RESULT, THE UPPER CONTROL ARMS AND BOLT JOINTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION ). THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 91,000. UPDATED 01/31/2014*LJ THE CONSUMER STATED CHRYSLER DID NOT HONOR THE RECALL. THE CONSUMER WAS INFORMED THE VEHICLE WAS NOT COVERED UNDER THE RECALL, BECAUSE THE VEHICLE WAS BUILT OUTSIDE OF THE DATES OF THE RECALL. THE CONSUMER WOULD LIKE FOR THE DATES OF THE RECALL, TO BE EXPANDED. UPDATED 02/04/14

DURING THIS MORNING OCTOBER 30, 2013 (7:00 AM) I ATTENDED THE MEETING WITH[XXX], ADVISOR OF RIO PIEDRAS AUTO GROUP IN RELATION TO SAFETY RECALL M35/NHTSA 12V-527 OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT. I COULD NOT RESOLVE MY SITUATION BECAUSE [XXX] TOLD ME THAT THE CAR WOULD BE READY IN TWO DAYS. SHE SAID THAT THERE ARE OTHER CARS TO DIAGNOSIS. UNFORTUNATELY, I DON'T HAVE ANOTHER VEHICLE. SHE SAID THAT THEY HAVE A SERVICE TO TAKE ME TO MY HOUSE AT 8:00 AM. I DID NOT ACCEPT THE PROPOSAL BECAUSE I HAD A DOCTOR'S APPOINTMENT TODAY, TOMORROW WITH MY MOTHER WHO IS A CANCER PATIENT, AND OTHER APPOINTMENTS ON FRIDAY. SHE SAID ME THAT I NEED TO CALL AFTER 9:00 AM FOR ANOTHER APPOINTMENT, AND THAT THEY WERE FROM NOVEMBER 6. ON YOUR DOCUMENT YOU WROTE "THE WORK WILL TAKE ABOUT ONE HOUR TO COMPLETE. HOWEVER, ADDITIONAL TIME MAY BE NECESSARY DEPENDING ON SERVICE". I UNDERSTAND THAT. AS ADDITIONAL TIME... MAYBE 3, 4 OR 5 HOURS..., BUT TWO DAYS???? IT'S RIDICULOUS! I HOPE YOUR ATTENTION TO THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON OCTOBER 17, 2013 THE LEFT REAR WINDOW DECIDED TO DROP DOWN.I WAS FORTUNATE ENOUGH THAT THE WINDOW DID NOT FALL COMPLETELY INTO THE DOOR SPACE.I WAS ABLE TO PULL THE WINDOW UP AND FOR SAFETY MEASURES, I TAPED THE WINDOW UP. THE MOTOR STILL RUNS WHEN TRYING TO RAISE THE WINDOW BUT NOTHING HAPPENS IN RAISING THE WINDOW.I FOUND THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THE WINDOW REGULATORS. IN 2007 CHRYSLER DID AN EXTENDED WARRANTY FOR 7 YEARS AND UNLIMITED MILES BUT I AM TOLD THERE IS NO HELP WITH THE 2003 MODELS ALTHOUGH THERE ARE MANY COMPLAINTS OF THE SAME PROBLEM.. THIS IS OBVIOUSLY A PROBLEM THAT HAS PLAGUED THE JEEP LIBERTY FOR QUITE SOME TIME AND I DO NOT UNDERSTAND WHY CHRYSLER WOULD NOT TAKE CARE OF IT. I DO NOT HAVE THE $335.00 TO REPAIR THIS AND WINTERTIME IS ALREADY HERE. I AM TRYING TO DO RESEARCH ON THE PROBLEM BUT IT IS HARD TO FIGHT FOR THE REPAIR WHEN CHRYSLER KEEPS TELLING ME MY VEHICLE IS NOT COVERED. I FOUND A CLASS ACTION LAWSUIT ABOUT THE PROBLEM AND IT SEEMS LIKE IT WAS ON BEHALF OF JEEP OWNERS NATIONWIDE BUT WILL PROBABLY HAVE TO SEARCH MORE INFORMATION ON THE OUTCOME OF IT: [XXX] V. CHRYSLER GROUP, LLC, CLASS ACTION CASE NO. [XXX] BLM) THE CHRYSLER JEEP LIBERTY DOOR AND/OR WINDOW REGULATOR CLASS ACTION LAWSUIT COMPLAINT IS REPORTEDLY BROUGHT ON BEHALF OF THE FOLLOWING PUTATIVE CLASSES OF PERSONS, UNLESS OTHERWISE EXCLUDED: DURING THE FULLEST PERIOD ALLOWED BY LAW, ALL PERSONS AND ENTITIES NATIONWIDE THAT PURCHASED OR LEASED A COVERED VEHICLE MANUFACTURED BY CHRYSLER. COVERED VEHICLE IS DEFINED TO INCLUDE MODEL YEAR 2002 THROUGH 2007 JEEP LIBERTY VEHICLES. (??THE NATIONWIDE CLASS??) IT IS CERTAINLY NOT A COMFORTABLE FEELING KNOWING THAT AT ANYTIME IF THE TAPE LETS LOOSE, THIS WINDOW CAN FALL INTO THE DOOR, BREAK INTO THE VEHICLE...UNKNOWN INJURIES CAN OCCUR. I WILL KEEP SEARCHING FOR ANSWERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF UNDER NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 70,000. UPDTATED 3/5/14*CN THE DEALER FIXED THE PROBLEM.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND MADE AN APPOINTMENT TO HAVE THE RECALL SERVICE PERFORMED. THE VEHICLE WAS SERVICED PER THE RECALL. THE CONTACT ALSO REFERENCED A MANUFACTURER'S RECALL FOR THE BALL JOINTS. THE DEALER WAS CONTACTED AND AN APPOINTMENT WAS SECURED TO HAVE THE MANUFACTURER'S RECALL PERFORMED ON THE VEHICLE. THE DEALER ORDERED THE PART NEEDED TO COMPLETE THE RECALL SERVICE HOWEVER, WHEN THE CONTACT ARRIVED FOR THE SERVICE HE WAS ADVISED THAT THE BALL JOINT WAS USED ON ANOTHER VEHICLE AND THAT THEY WERE UNABLE TO ORDER A REPLACEMENT. THE DEALER WAS ALSO UNABLE TO PROVIDE AN EXPECTED TIME FOR THE PART TO BECOME AVAILABLE. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE NHTSA CAMPAIGN 12V527000 (AIR BAGS) PERFORMED; HOWEVER, THE REPAIR DIDN'T CORRECT THE FAILURE, THE AIR BAG LIGHT REMAINED ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000.