2003 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE CRANKSHAFT SENSOR, CAMSHAFT SENSOR AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE VEHICLE FAILED TO START. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 194,000.

JUST GOT ANOTHER RECALL NOTICE..SAFETY RECALL..M35/NHTSA 12V-527 OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT THIS IS ONE OF MANY RECALLS..WITH NO PARTS AVAILABLE..HOW MANY RECALLS WILL IT TAKE TO RECALL THIS DANGEROUS CHRYSLER.. HOW MANY ACCIDENTS, DEATHS..MONEY SPENT FOR A LEMON..TELL DAN REED..I HAVE NOTIFIED THE PROPER HIGHER UPS..MAYBE THEY CAN HANDLE THIS..SINCE YOUR DEPT. CANNOT. *JS

FRONT END COLLISION WITH A DRIVER CITED FOR IMPROPER LEFT HAND TURN/FAILURE TO YIELD. OUR CAR IS CLASSIFIED AS A TOTAL LOSS. NEITHER THE DRIVER SIDE OR PASSENGER SIDE AIR BAGS DEPLOYED RESULTING IS SERIOUS INJURY TO THE DRIVER - JAW BROKEN IN 2 PLACES. *JS

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT YET AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SINCE THE SPRING OF 2012 MY AIR BAG LIGHT HAS BEEN COMING ON AT ODD TIMES. SOMETIMES IT IS DURING BRAKING AND SOMETIMES IT IS NOT. I CONTACTED THE DEALER AND THEY SAID THERE WAS NO DANGER AND NO RECALL. EARLIER THIS YEAR I RECEIVED A RECALL NOTICE FROM THE CHRYSLER GROUP. SAFETY RECALL M35/NHTSA 12V-527. MY FIRST CALL TO THE DEALER WAS IN FEBRUARY OR MARCH AND I WAS TOLD THEY DIDN'T HAVE THE PARTS AND ASKED ME TO CALL BACK IN APRIL. SINCE THEN I HAVE TAKEN MAY CAR OVER AT LEAST 3 TIMES. THE SERVICE MANAGER, [XXX], INSISTED THAT I HAD TO ARRIVE NO LATER THAN 7:30 AM ON A MONDAY MORNING. HE REFUSED TO GIVE ME ANY OTHER APPOINTMENT TIME. AT THE 3RD VISIT THEY FINALLY LOOKED AT MY JEEP AND CONFIRMED THERE IS AN ISSUE WITH THE AIR BAG. TO DATE THEY HAVE STILL NOT FIXED IT. EVERY TIME I CALL I GET THE SAME ANSWER, "WE DON'T HAVE THE PART YET. WE WILL CALL YOU WHEN WE DO." I ASKED IF I SHOULD GO TO ANOTHER DEALER IN A DIFFERENT CITY, BUT HE STATED THAT THEY DON'T HAVE THE PARTS EITHER. I HAVE ALSO CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER LISTED IN THE RECALL NOTICE ONLY TO BE ON HOLD FOR A VERY LONG TIME AND THEN GET DISCONNECTED WITHOUT EVER SPEAKING TO ANYONE. MY AIR BAG LIGHT CONTINUES TO COME ON AT ODD TIMES. I AM CONCERNED THAT IT WILL DEPLOY WHEN I AM NOT EXPECTING IT. CAN YOU HELP ME GET MY CAR FIXED? THE DEALERSHIP IN QUESTION IS DODGE CITY OF MCKINNEY TEXAS LOCATED AT 700 S. CENTRAL EXPRESSWAY, MCKINNEY, TX 75070. THE SERVICE MANAGER IS [XXX]. HE IS THE ONLY ONE I HAVE SPOKEN WITH AS THE OTHERS IN THE OFFICE REFER ME TO HIM AND SAY HE IS THE ONLY ONE WHO CAN ASSIST ME WITH A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY HUSBAND MADE A LEFT TURN OUT OF OUR COMPLEX AND LESS THAN A .5 MILES; DRIVER AND PASSENGER AIRBAG DEPLOYED WITHOUT ANY WARNING. THANK GOODNESS THERE WERE NO FATALITIES. MY SPOUSE BECAME REALLY SICK, HAD A REALLY BAD ASTHMA ATTACK, BURNS TO HIS RIGHT ARM, AND PROBLEMS HEARING. *JS

MY VEHICLE HAS A RECALL ON THE AIR BAGS AND THE VEHICLE CAN NOT BE CORRECTED. I WAS TOLD THE JEEP DEALERSHIPS DO NOT HAVE THE PARTS TO FIX IT. ALSO, THE PCM COMPONENT OF MY VEHICLE NEEDS TO BE REPLACED AND THE CHRYSLER DEALERSHIP HAS DISCONTINUED THE PART, AN AFTERMARKET PART CAN NOT BE FOUND AND NONE ARE ON BACK ORDER. MY VEHICLE IS STILL UNDER WARRANTY AND THE WARRANTY DEPARTMENT IS SENDING THE PCM TO HAVE THE PART REFURBISHED BUT WILL NOT GUARANTEE THE PART. MY CONCERN IS THE CARS SAFETY IS NOT GUARANTEED DUE TO THE RECALL ON AIRBAGS AND THE PCM IS THE MAIN COMPUTER PART FOR THE CAR, IF IT CAN NOT BE GUARANTEED TO BE SAFE AND RUNNING WHAT ARE MY OPTIONS? *TT

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, SHE APPROACHED A TRAFFIC STOP SIGNAL AND THE VEHICLE UNEXPECTEDLY LUNGED FORWARD UPON ENGAGING THE BRAKE PEDAL. THE VEHICLE FAILURE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT SHE HAD BEEN WAITING OVER A YEAR FOR THE PARTS NEEDED TO COMPLETE THE SERVICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.