2003 JEEP LIBERTY Complaints

View complaints related to 2003 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,320 complaints submitted for the 2003 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 JEEP LIBERTY
    - CONROE, TX

    A RECALL WAS MADE FOR JEEP LIBERTY FOR THE CONTROL ARMS UPPER AND LOWER AND THE BALL JOINTS. I WAS TOLD MY VIN DID NOT HAVE THE RECALL. HOWEVER, OTHERS HAD THE RECALL AND JEEP PAID FOR THE REPAIRS. AFTER THE REPAIRS THE WHEEL HUB WENT BAD, AND A RECALL WAS MADE FOR THAT BUT NOT MY BASIC MODEL. AFTER REPLACING THE WHEEL HUB THE DRIVESHAFT WAS DAMAGED BY ALL THE ISSUES. A RECALL FOR THE SAME VEHICLE WAS MADE FOR A DRIVESHAFT AND AGAIN THE BASS MODEL WAS NOT INCLUDED IN THE RECALL. THIS TIME JEEP SAID THEY WOULD FIX THE DRIVESHAFT AND WHEN IT CAME TIME THEY DENIED IT.

    Source: NHTSA WEB SITE
  • 2003 JEEP LIBERTY
    - DOUGLASVILLE, GA

    TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING ON A BACK ROAD, THE VEHICLE FLIPPED AND CRASHED AFTER THE CONTACT OVER CORRECTED THE STEERING. THE VEHICLE FLIPPED THREE TIMES. THE CONTACT WAS EJECTED FROM THE VEHICLE AND BECAME TRAPPED UNDERNEATH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS SERIOUSLY INJURED AND HAD TO BE TRANSPORTED TO THE HOSPITAL WITH INJURIES TO THE NECK, BACK, EYES, FACE, AND SKULL. THE CONTACT WAS HOSPITALIZED FOR TWO MONTHS AND IN A COMA FOR THREE WEEKS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE MANUFACTURER AND THE DEALER WERE NOT CONTACTED. THE CONTACT STATED THAT THE CRASH OCCURRED DUE TO AN UNKNOWN RECALL PERTAINING TO THE AXLE BEING MANUFACTURED TOO SHORT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 JEEP LIBERTY
    - MANCHESTER TOWNSHIP, NJ

    I WAS BACKING OUT OF A PARKING SPACE IN THE QUICK CHEK PARKING LOT AFTER I CAME OUT OF THE STORE TO GO TO WORK AND I HEARD A BIG BANG THUMP. I IMMEDIATELY PUT THE VEHICLE IN PARK AND LOOKED AROUND THINKING MAYBE SOMEONE WAS BEHIND MEBUT THERE WAS NOT. I HAD A FEW GUYS PUSH THE VEHICLE SLOWLY TO ANOTHER PARKING SPACE ABOUT 200 FT AWAY TO STOP THE VEHICLE AND PUT INTO PARK AGAIN. I IMMEDIALTELY CALLED ROADSIDE ASSISTANCE TO COME TO HELP ME AFTER I LOOKED UNDERNEATH THE FRONT RIGHT TIRE TO SEE THAT THE WHEEL WAS NOT ATTACHED TO THE FRONT SUSPENSION UNDER THE VEHICLE. A FLATBED CAME AND TOLD ME THAT I NEEDED A WRECKER TO LIFT AND ALSO DOLLIES TO GET THIS VEHICLE TO THE CLOSEST AUTOMOTIVE FACILITY NEARBY. ONCE THERE THE NEXT DAY THEY INSPECTED IT AND TOLD THAT I NEEDED A LOWER AND UPPER BALL JOINTS AND ALSO CONTROL ARM FOR THIS VEHICLE. I CALLED FCA CHRYSLER JEEP DODGE ABOUT THIS MATTER AND WAS TOLD THAT IF I WAS TO TOW IT TO ONE OF THERE FACILITIES THAT IF THE RECALL ON IT THAT WAS DONE IN 2007 WAS THE SAME PROBLEM THAT THEY WOULD ADDRESS THIS MATTER AND FIX IT FREE OF CHARGE AND IT WOULD BE COVERED FOR THE RECALL FOR THE MOST PART.

    Source: NHTSA WEB SITE
  • 2003 JEEP LIBERTY
    - AURORA, CO

    THE "AIR BAG" WARNING LIGHT WILL RANDOMLY STAY ON AFTER A KEY ON AND START. IT DOES NOT TURN OFF FOR THAT DURATION OF THE VEHICLE BEING TURNED ON. THE SUSPENSION BALL JOINTS IN FRONT ARE FAILING AGAIN SINCE THE RECALL WAS PERFORMED ONLY 20K MILES AGO. WITH ONLY STREET DRIVING INVOLVED.

    Source: NHTSA WEB SITE
  • 2003 JEEP LIBERTY
    - HEALDSBURG, CA

    WHILE DRIVING ON A FREEWAY AT 65 MPH THE UNOPENED SUNROOF BLEW OFF THE VEHICLE. WEATHER CONDITIONS NORMAL. THE VEHICLE HAD NO BODY DAMAGE

    Source: NHTSA WEB SITE
  • 2003 JEEP LIBERTY
    - CONROE, TX

    TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE DRIVING. THE CONTACT REPLACED THE FRONT PASSENGER SIDE TIRE AND HUBS; HOWEVER, THE ENGINE STILL FELT AS IF IT WOULD FALL OUT OF THE VEHICLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO DEMONTROND CHRYSLER DODGE JEEP RAM (888 I-45, CONROE, TX 77304) WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. *TT VEHICLE WAS REPAIRED.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 JEEP LIBERTY
    - SAN ANTONIO, TX

    THIS WEBSIITE IS SHOWING 0 RECALLS FOR MY VEHICLE WHEN ENTERING IN THE VIN#, YET I KNOW THERE WERE AT LEAST 3. SO IS THIS NOT A RELIABLE RESOURCE OR WHAT? I FOUND THE RECALLS DOING A CAR FACTS CHECK, YET THIS GOVERNMENT WEBSITE SAYS THETE ARE NONE.

    Source: NHTSA WEB SITE
  • 2003 JEEP LIBERTY
    - CHESTERTOWN, MD

    TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT UPON INSPECTING THE UNDER BODY AND FRAME OF THE VEHICLE CONCERNING THE SUSPENSION, THE CONTACT NOTICED THAT THE REAR CONTROL ARM BRACKET FRACTURED FROM THE DRIVER'S SIDE OF THE FRAME. THERE HAD BEEN EXTENSIVE RUST AND CORROSION ON THE FRAME, THE LOWER CONTROL ARM AND THE ROCKERS PERTAINING TO THE REAR AXLE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 JEEP LIBERTY
    - SPRING HILL, FL

    VEHICLE WILL NOT MOVE IN ANY DIRECTION EXCEPT REVERSE. WE DROVE TO A STORE AND WHEN REVERSING OUT OF PARKING SPOT, THE VEHICLE SEIZED IN REVERSE AND WOULDN'T SHIFT TO DRIVE INITIALLY. WE MANAGED TO DRIVE HOME AND PULLED INTO DRIVEWAY. WHEN WE WENT INTO REVERSE TO ADJUST VEHICLE POSITION, IT WOULDN'T MOVE WHEN WE SHIFTED TO DRIVE. WE HAD TO DRIVE CAR IN REVERSE AROUND OUR LOOP IN ORDER TO PARK CAR. WE JUST HAD TO HAVE CAR TOWED TO REPAIR SHOP AND ARE NOW WAITING TO FIND OUT COST TO REPAIR. I AM READING ABOUT NUMEROUS COMPLAINTS OVER THE COURSE OF YEARS WITH NO RECALLS ESTABLISHED OR OFFERS OF REPAIR. THIS IS UNACCEPTABLE FOR A COMPANY TO BE AWARE OF AN ONGOING ISSUE AND NOT EXTEND REPAIR SOLUTIONS.

    Source: NHTSA WEB SITE
  • 2003 JEEP LIBERTY
    - EGG HABOR TOWNSHIP, NJ

    ON MAY 28TH, 2018, I WAS DRIVING MY 2003 JEEP LIBERTY TO SEE A FRIEND. I HAD JUST GOTTEN OFF THE HIGHWAY WHEN MY DRIVER SIDE AIRBAG DEPLOYED SPONTANEOUSLY. FORTUNATELY I WAS ONLY GOING 10 MPH AND DID NOT SUFFER MAJOR INJURIES, BUT I WAS CUT UP AND CONCUSSED FROM THE FORCE OF THE AIRBAG. I HAD MY CAR TOWED TO ATLANTIC JEEP CHRYSLER IN EGG HARBOR TWP NJ. THEY TOLD ME I WOULD BE GIVEN A RENTAL CAR AND AN INVESTIGATION WOULD NEED TO BE DONE. I WAITED 6 WEEKS TO GET MY CAR BACK, AS THEY KEPT PUSHING ME WHEN THE INVESTIGATION WOULD FINISH. DURING THIS TIME I WAS UBERING TO MY TWO JOBS, AS THEY NEED PROVIDED A RENTAL CAR. THEY SAID CHRYSLER WOULD COVER THE RENTAL ONCE I GOT MY CAR BACK AND TO PROVIDE RECEIPTS. SEEING HOW THIS COMPANY OPERATES, I KNEW THIS WOULD NOT BE THE CASE. THEY EVENTUALLY DECIDED TO DO NOTHING ABOUT MY CAR. IT WAS A TINY CHIP THAT MADE THE AIRBAG DEPLOY (THEY ADMITTED IT WAS AN ISSUE) BUT THAT THEY WOULD ONLY REPLACE THE CHIP. I WAS LEFT WITH 2.4K IN REPAIRS TO MY CAR. THEY REFUSED TO PAY FOR ANYTHING, EVEN THOUGH IT WAS THEIR CHIP FAILURE THAT MADE THE AIRBAG GO OFF IN THE FIRST PLACE.

    Source: NHTSA WEB SITE