2003 JEEP LIBERTY Complaints

GOOD MORNING, I AM TRYING TO FILE A COMPLAINT ABOUT AN ACCIDENT MY SON HAD IN HIS 2003 JEEP LIBERTY. WHILE DRIVING AROUND A CURVE AT A SLOW RATE OF SPEED THE CONTROL ARM ON THE FRONT PASSENGER BROKE CAUSING MY SON TO LOSE CONTROL OF HIS VEHICLE AND SMASH INTO A TREE.RESULTING IN MAJOR DAMAGE TO THE VEHICLE. AND NO BEING WITHOUT A CAR FOR WORK. PLEASE ADVISE.

I HAVE FILLED A REPORT ON MY VEHICLE NOT DEPLOYING AIR BAGS THREE WEEKS AGO. I WAS TO RECIEVE AN EMAIL ASKING FOR PICTURES FROM AN AGENT. HAVE NOT RECIEVED AN EMAIL FROM ANY OF YOUR AGENTS. I HAVE CHECKED ALL MY FOLDRES ON MY COMPUTER FOR AN EMAIL FROM YOU, WITHOUT ANY FINDINGS. PLEASE CONTACT ME WITH THE CASE NUMBER AND AGENT EMAIL, SO I CAN SEND THE PICTURES OF MY VEHICAL. THE ACCIDENT WAS 12/20/2017 AT ABOUT 1500 HRS, HEADING EAST ON HWY 10 AND ACCIDENT ON FERRY STREET. THE VEHICAL IS A 2003 JEEP LIBERTY. THE AIR BAGE DID NOT DEPLOY ON INPACT. YOUR SERVICE IS TRULY NEEDED WITH THIS INVESTIGATION. THANK YOU.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT AN IMPACT. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DRIVER SUSTAINED HAND INJURIES. THE CONTACT WAS SEATED IN THE PASSENGER SEAT AND SUSTAINED FACE INJURIES. NEITHER OCCUPANT RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

AIR BAG LIGHT IS ALUMINATING AND CAN HEAR AIR CRACKLING FROM WHICH APPEARS TO BE INSIDE OF THE STEERING WHEEL WHILE DRIVING

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH OCCUPANT RESTRAINT CONTROL MODULE RECALL REPAIRS. *SMD *JS

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAGS NOT BEING DEPLOYED DURING AN AUTO ACCIDENT AFTER AIRBAG SAFETY RECALL REPAIR. *LD THE CONSUMER STATED NEITHER OF THE AIRBAGS DEPLOYED. THE GRANDCHILD HIT THE WINDSHIELD. *JS

WEDNESDAY DECEMBER 20 2017, MY WIFE AND I WERE DRIVING EAST ON HWY 10 DURING SNOWY CONDITIONS, WHEN WE HIT BLACK ICE AT 50 MPH. THE VEHICLE SPUN 360 AND HIT A GUARD RAIL AT 40-45 MPH. THE AIRBAGS IN THE VEHICLE DID NOT DEPLOY RESULTING MAJOR INJURIES TO MY WIFE (PASSENGER) BROKEN STERNUM AND RIGHT BROKEN TIBIA, WHICH WAS CORRECTED WITH MAJOR SURGERY AND REHABILITATION. THE ROADS WERE SNOWY, TRAFFIC WAS AT 45-50MPH IN A 60 MPH SPEED LIMIT ZONE. THE ACCIDENT HAPPENED ON HWY10 E AND FERRY ST IN ANOKA MINNESOTA. THE JEEP LIBERTY IS TOTALED AND MY WIFE IS SUFFERING FROM INJURIES WOULD HAVE BEEN SEVERE, WOULD THE SAFETY AIRBAGS HAD DEPLOYED AND KEPT MY WIFE FROM MOVING FORWARD INTO THE DASH. *BF *TR

I TOOK MY VEHICLE TO THE DEALERSHIP TO HAVE THE ORC MODULE REPLACED AS PART OF RECALL CAMPAING R06. THE SERVICE WRITER INFORMED ME THAT AFTER R/R OF ORC, THEY HAD TO REPLACE THE FRONT IMPACT SENSORS, WHICH WAS NOT PART OF THE RECALL, AND AFTERWARDS THEY COULD NOT COMMUNICATE WITH THE ORC AND IT WOULD COST ME $100.00 OR SO TO HAVE ISSUE DIAGNOSED. I COULDN'T AFFORD IT AND NOW HAVE NO AIR BAGS. ALSO AFTER LEAVING THE DEALERSHIP I NOTICED THE PASS. SEATBELT IS IN A CONSTANT LOCKED POSITION WHILE THE DRIVERS SIDE SEAT BELT NEVER LOCKS EVEN WHEN BRAKES ARE APPLIED. FCA SAID I WLD NEED TO PAY FOR THE DIAGNOSIS & IF FOUND TO BE RELATED TO THE ORC RECALL FCA WOULD REIMBURSE ME BUT I CAN'T AFFORD THE DIAGNOSIS FEE. SO NOW I HAVE TO DRIVE A VEHICLE WITH NO AIR BAGS AND NO SEAT BELTS. HOW CAN THIS BE CONSIDERED A REMEDY TO A RECALL SITUATION? FCA STATED THAT IT DID SOUND LIKE IT WOULD BE RELATED TO THE ORC RECALL. IF THAT IS THE CASE WHY SHOULD I HAVE TO PAY FOR THE DIAGNOSIS? IT DOESN'T SOUND LIKE TO ME THAT FCA TRULY CARES ABOUT THE SAFETY OF THEIR CUSTOMERS. IS THERE ANYTHING THAT CAN BE DONE TO GET THIS RECTIFIED WITHOUT COST TO THE CUSTOMER? THIS HAPPENED IN MAY OF 2016 & I DIDN'T KNOW I COULD REPORT THE INCIDENT TO ANYONE OR SHOULD EVEN QUESTION IT UNTIL I SPOKE WITH A NEIGHBOR WHO USED TO WORK FOR A DEALERSHIP WHO ADVISED ME TO LOOK INTO THE ISSUE FURTHER AS HE SAID IT DIDN'T SOUND RIGHT TO HIM.

MY MECHANIC GOT STUMPED ON SOME SUSPENSION PROBLEMS, AND LOOKED ONLINE FOR SIMILAR ISSUES. WHAT HE CAME ACROSS WAS ARTICLES BY CONSUMER REPORTS AND AUTO TRADER ABOUT RECALLS WITH JEEP LIBERTYS FROM 2003 TO 2005 THAT WILL HAVE REAR SUSPENSION, SPECIFICALLY REAR LOWER CONTROL ARMS PROBLEMS, RESULTING IN THE TIRES LOOSENING OR EVEN BREAK AWAY FROM THE VEHICLE. I AM NOT A MECHANIC, BUT WHAT I HAVE READ FITS THE DESCRIPTION OF WHAT MY JEEP IS DOING, AND THE AREA OF CONCERN EXPRESSED BY MY MECHANIC. EVEN WHEN THE JEEP HAS NOT BEEN RECALLED FOR THIS, "OFFICIALLY" I WOULD LIKE IT LOOKED INTO AS THE PROBLEM FITS THE RECALL DESCRIPTION AND MODEL YEARS. WHEN I AM DRIVING IT, IT INTERMITTENTLY SHAKES FROM THE BACKEND, LITTLE FISH TAIL MOTIONS. IT HAPPENS AT MOST SPEEDS, BUT MORE NOTICEABLE WHEN ABOVE MAYBE 25MPH. (ALTHOUGH IT DOES IT AT SLOWER SPEEDS AS WELL) IT IS NERVE RACKING, AND NOTICEABLE FROM PASSENGERS AS WELL, AS TWICE I'VE BEEN ASKED BY PASSENGERS, "WHATS WRONG WITH YOUR JEEP?" BELOW ON THIS PAGE IT IS ASKING ME FOR A DATE OF "WHEN DID THIS HAPPEN?". THAT I DON'T KNOW, ITS NOT SOMETHING THAT HAPPENED OVERNIGHT, ITS BEEN STEADILY CREEPING UP, GETTING WORSE. MY MECHANIC MADE MENTION OF IT A FEW MONTHS AGO. I HAVE HAD NO LUCK HAVING THIS LISTED AS A RECALL, DESPITE WHAT I MENTIONED PREVIOUSLY THAT THE PROBLEM FITS THE DESCRIPTION AND WHATS HAPPENING. I DECIDED TO FILL THIS OUT TO SEE IF ANYTHING ELSE COULD BE FOUND OR DONE WITH THE RECALL. THANK YOU

TAKATA RECALL I AM ON MY SECOND REAR GEAR IN MY FREEDOM EDITION WITH THE LIMITED SLIP DIFFERENTIAL. THEY SEEM TO START WHINNYING AROUND120,000 MILES THE DIFFERENTIAL BEARINGS START TO ABNORMALITY WEAR CAUSING THE RING AND PINION TO WEAR PREMATURELY WHICH CAUSE THE GEARING TO SLIP WEARING THE TEETH IT'S A VERY COSTLY FIX AT 1,000 JUST FOR THAT TYPE OF SPECIAL REAR END THE DANGER OF IT IS THE TEETH COULD PERMANENTLY SLIP ON TAKE OFF CAUSING THE FLOWING VEHICLE TO REAR YOU WHICH COULD ALLOW ANOTHER SERIOUS PROBLEM OF THE LIBERTYS NOT HAVING PROPER REAR PROTECTION ON LOW SPEED IMPACT WHICH COULD CAUSE FIRE