2015 JEEP RENEGADE Complaints

SEPT. 27, THE BRAKES LOCKED UP WHILE I WAS DRIVING ABOUT 40 MPH! I WAS TRAVELING WEST ON OLD US12, JUST LEAVING CHELSEA, GAINING SPEED. THERE WERE NO CARS AROUND ME, NOTHING IN FRONT, BESIDE, OR TURNING NEAR ME. THERE WERE NO ANIMALS IN THE ROAD. THERE WAS NO REASON FOR THE BRAKES TO LOCK UP. I WAS DRIVING A FRIEND HOME, ALL SHE NOTICED WAS THE THE BRAKE LIGHT CAME ON. I VERY CAREFULLY AND SLOWLY DROVE MY FRIEND HOME AND TOOK THE CAR TO THE DEALERSHIP, I TOLD THEM I WAS NOT DRIVING THE CAR UNTIL THEY FIGURED OUT WHY THIS HAPPENED. IT IS NOT SAFE!

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING 2 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE DIPSTICK SHOWED NO OIL IN THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE DEALER WAS NOT ABLE TO PRODUCE A FAULT CODE FOR THE VEHICLE STALLING. THE CONTACT WAS ALSO INFORMED THAT THE OIL CONSUMPTION WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

CASE #: [XXX] VIN: [XXX] VEHICLE DESCRIPTION: CHRYSLER ASPEN LIMITED 4X2 SPORT UTILITY 4-DOOR GOOD MORNING - I DROPPED MY CAR OFF TO BE SERVICED YESTERDAY FOR THE CLAIM AS ADVISED AFTER WORK YESTERDAY. I WAS GIVEN A JEEP RENEGADE AS A LOANER. WHY WAS I NOT ABLE TO GET THE KEY OUT OF THE IGNITION LAST NIGHT. AFTER TRYING SEVERAL TIMES AND AFTER SPEAKING WITH CHRYSLER SALES REP [XXX] WHO WAS VERY HELPFUL. HE ADVISED IF THE CAR WAS IN A SAFE PLACE TO LEAVE THE WINDOW DOWN. THE CAR WAS IN MY GARAGE. I DROVE IT BACK TO THE STATELINE CHRYSLER AND AFTER EXPLAINING THE SITUATION, AND AFTER DOUBLE CHECKING THE SITUATION, QUAN OR QUAL W/ STATELINE CHRYSLER NOT [XXX] WERE ABLE TO GET THE KEY OUT OF THE IGNITION EITHER. I WAS AN HOUR AN A HALF LATE FOR WORK DUE TO THIS SITUATION. I DID NOT WANT TO KEEP A CAR AND BE STUCK ANY LONGER WITH THIS SITUATION. I WAS ADVISED BY THE STATELINE REP THAT CUSTOMERS HAVE CALLED WITH COMPLAINTS THAT THEY ARE UNABLE TO GET THE KEY OUT OF THE IGNITION. THIS WAS ONLY A LOANER CAR FOR ME ...ANOTHER CHRYSLER ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SALESMAN SAID THEY COULD MAKE IT LIKE THE ONE WE WANTED (WE PICKED BY COLOR) BUT THEY WOULD HAVE TO ADD REMOTE START AND HEATED SEATS. WE PICKED IT UP NOTICING THEY BUTCHERED THE SEAT PUTTING IN HEATED SEATS. WE GET HOME WITH IT AND SHUT IT OFF MIND YOU THIS IS BRAND NEW, TO WAKE UP IN THE MIDDLE OF THE NIGHT CAUSE I HEAR A CAR RUNNING IN THE GARAGE ITS THE JEEP. THEY TELL ME THE REMOTE START DOES IT IF BATTERY IS LOW. SO I START PARKING IT OUTSIDE AS NOT TO DIE FROM CARBON MONOXIDE POISONING TO FIND IT OUTSIDE RUNNING EVERY NIGHT. AT 1200 MILES THE REAR END STARTS GROWLING AND TRANSMISSION WON'T SHIFT AND IT RANDOMLY SHUTS OFF GOING DOWN THE HIGHWAY. ITS THE REMOTE STARTER THEY SAY SO THEY REMOVE IT. THEY GAVE IT BACK TO ME WITH MY MONEY BACK. DOES IT AGAIN 3 MORE TIMES AND TOOK IT IN 3 MORE TIMES FOR SHUTTING OFF ON HIGHWAY, REAR END GROWLING STILL AND TRANSMISSION NOT SHIFTING. GET IT BACK WE COULDN'T FIND ANYTHING WRONG WITH IT BUT WE DID UPDATES TO THE COMPUTER AND TRANSMISSION. NEXT DAY RADIO STARTS CHANGING STATIONS ON ITS OWN AS I RECORD IT WITH MY PHONE, LIGHTS GOING OFF AND ON, WINDOWS NOT WORKING AND STILL NOT SHIFTING. THEY REPLACED REAR END PIG, RADIO, WIRING HARNESS AS THEY SAID THE GUY BENT A PIN INSTALLING REMOTE STARTER. THEN AT 17,000 MILES REAR END AND TRANSMISSION START DOING IT AGAIN AND THE SHORTING COMES BACK, NEW REAR PINION AT ANOTHER DEALERSHIP, NEW RADIO AGAIN AS THE OTHER ONE SHORTED OUT, TRANSMISSION STILL NOT SHIFTING. FILED FOR LEMON LAW CHRYSLER COMES BACK WITH THE CAR IS FINE ITS DUE TO THE AFTER MARKET EQUIPMENT I HAD INSTALLED. YOUR DEALER SHIP IS WHO HAD IT INSTALLED BRAND NEW VEHICLE. STILL HAVE PROBLEMS WITH TRANSMISSION NOT SHIFTING OR TAKING OFF WHEN PUSHING GAS PEDAL. STUCK WITH THIS JUNK CAUSE THEY WON'T TAKE IT BACK. CALLED LAWYERS AND THEY SAID LOVE TO HELP BUT THAT WAS A ONE AND DONE DEAL. NEVER BUY CHRYSLER AGAIN.

PURCHASED VEHICLE IN JULY 2015, WITH 12 MILES ON THE ODOMETER. VEHICLE DIED WHILE IN MOTION AT APPROXIMATELY 12 MPH ON MAY 2016. HAD FULL ELECTRICAL POWER, BUT ENGINE WOULD NOT TURN OVER AND IGNITION DID NOT EVEN MAKE "CLICK" NOISE. TOWED BY FCA 24H SERVICE TO THE CLOSEST DEALERSHIP (AND NOT THE ONE I BOUGHT IT FROM AND REQUESTED IT GO TO). AFTER 3 DAYS WAS TOLD THAT IT NEEDED OIL, OIL CHANGED WAS PERFORMED, AND THAT IT WAS FINE. OIL STARTED "DISAPPEARING" - NO LEAK, WASN'T BURNING. OIL PRESSURE LIGHT WOULD COME ON CONTINUOUSLY. CALLED FCA TO ALERT TO PROBLEM AND ASK WARRANTY QUESTIONS. WAS TOLD TO PUT OIL IN AND THAT THERE WERE NO PROBLEMS WITH 2015 RENEGADES; WARNED REP THAT CONTINUED DRIVING WITH NO OIL WOULD SEIZE ENGINE. CALLED ORIGINAL DEALERSHIP AND WAS TOLD TO REPLICATE THE PROBLEM. WAS ABLE TO REPLICATE PROBLEM - ENGINE SEIZED, WITH ONLY 9288 MILES ON IT, ON AUG 29 2016 WHILE ENTERING NEIGHBORHOOD AT APPX.15 MPH - FIRST STARTED SHAKING AND RUMBLING LOUDLY, SPUTTERING AND DYING WHILE IN MOTION, ENGINE LIGHT CAME ON AND WOULD NOT START AFTER THAT. HAD TOWED TO ORIGINAL PURCHASE DEALERSHIP. WAS FIRST TOLD WAS A CYLINDER HEAD AND THAT WAS OIL IN THE SPARK PLUG SOCKETS AND ELSEWHERE (LUCKY IT DID NOT CATCH ON FIRE WHILE I WAS DRIVING). WEEK LATER WAS TOLD THAT A WHOLE NEW ENGINE WOULD HAVE TO GO IN, AS IT WAS SEIZED. ENGINE HAS FINALLY BEEN REPLACED AFTER 30 DAYS, AS DEALER HAD TO WAIT FOR FCA APPROVAL. NOW OUT OF POCKET ALMOST $400 FOR VEHICLE RENTALS AND TOWING, DESPITE FCA PROMISES TO PROVIDE. FILED FOR BUY BACK PROCESS AND GIVEN RUN AROUND. HAVE NOT HAD MY VEHICLE FOR A TOTAL OF 37 DAYS THIS YEAR - 35 WHICH ARE CONSECUTIVE. STILL WAITING FOR FCA RESPONSE; HAVE CALLED SEVERAL TIMES AND REP WILL NOT RETURN MY CALLS. STAY FAR AWAY FROM ANY FCA PRODUCED VEHICLE THAT HAS THE 9 SPEED AUTOMATIC TRANSMISSION.

I HAVE OWNED THIS 2015 JEEP RENEGADE 4WD FOR JUST OVER ONE YEAR. DURING THIS TIME FRAME, THE BATTERY HAS DIED THREE TIMES; ONCE LEAVING MY FAMILY STRANDED 40+ MILES FROM OUR HOME. THE KEY FOBS CONTINUOUSLY FAIL TO WORK. MEANING, YOU ARE STUCK MANUALLY UNLOCKING EACH DOOR... AND WHEN THE KEY FOB IS NOT WORKING, NEITHER DOES THE ELECTRIC SWITCH ON EITHER OF THE FOUR DOOR PANELS. OBVIOUSLY SEVERAL YEARS BACK, MOST VEHICLES HAD MANUAL LOCKS AND WINDOWS... BUT THIS IS 2016 AND A VEHICLE THAT IS ONLY ONE YEAR OLD WITH UNDER 10,000 MILES. FOR A BATTERY TO DIE THREE TIMES AND THE KEY FOBS TO CONTINUOUSLY FAIL, THERE IS AN OBVIOUS ELECTRICAL ISSUE WITH THE JEEP RENEGADE. THERE IS NOTHING WORSE THAN BEING STRANDED...AND FROM A SAFETY ASPECT, A KEY FOB SHOULD BE FAR MORE RELIABLE THAN WHAT JEEP OFFERS.

WAS GOING APPROXIMATE 25-30 MPH SWITCHED LANES AND THE TRAFFIC STOP I PRESSED THE BRAKES AND HERE WAS A GRINDING FELLING AND HIT THE BACK OF ANOTHER CAR AND DID SUBSTANTIAL DAMAGE TO THE FRONT END OF MY JEEP AND THE AIRBAGS DID NOT GO OFF

RENEGADE WHEN IN MOTION GOING 40MPH AND ENCOUNTERS A HILL/INCREASE IN GRADE, WILL NOT SHIFT INTO NEXT GEAR. THE VEHICLE IS STUCK IN THE LOWER GEAR @ 40MPH AS THE ENGINE REV'S OVER 3,000RPM BUT THE VEHICLE WON'T ACCELERATE AND WON'T KICK-IN THE HIGHER GEAR. HAVE TO NEARLY PRESS THE ACCELERATOR TO THE FLOOR TO FORCE THE VEHICLE TO RAMP THE RPM'S TO 4-5,000 TO GET IT TO SHIFT INTO THE CORRECT GEAR. FEELS LIKE I'M GOING TO BLOW THE ENGINE WHEN I HAVE TO DO THIS BUT IT WON'T SHIFT INTO GEAR. THIS HAS BEEN HAPPENING CONSISTENTLY FOR OVER A MONTH. CALLED DEALERSHIP, THEY SAID THERE ARE SEVERAL SOFTWARE UPDATES FOR THE RENEGADE, SO TRY THAT AND SEE IF IT FIXES THE ISSUE. TOOK TO DEALERSHIP TODAY FOR 7 SOFTWARE UPDATES.

WHEN TRYING TO ACCELERATE FROM A STOP, CAR HESITATES TO THE POINT OF ALMOST STALLING FOR SEVERAL SECONDS THEN LURCHES/JERKS FORWARD, RUNNING ROUGH FOR SEVERAL SECONDS AS IT FINALLY STARTS MOVING FORWARD. DANGEROUS WHEN PULLING OUT INTO TRAFFIC; THE VEHICLE IS IMMOBILE AS IT HESITATES/STALLS! HAS NOT COMPLETELY SHUT DOWN YET BUT HESITATES LONG ENOUGH THAT IT FEELS LIKE IT WILL. CALLED DEALERSHIP, THEY SAID THERE WERE MORE SOFTWARE UPDATES FOR THE 2015 RENEGADE. TOOK IN TODAY TO BE SERVICED; 7 FLASH SOFTWARE UPDATES WHICH INCLUDED A TRANSMISSION UPDATE. THE DEALER SAID TO SEE IF IT DRIVES BETTER AFTER THE SOFTWARE UPDATES. SCARY!

ON MY WAY TO WORK GOT TO THE END OF ONE OF THE STREETS AT A STOP SIGN AND THE CAR STALLED NO WARNING LIGHTS OF ANY KIND SHOWED ON DASH , ONLY THING IT SAID WAS PLACE IN PARK THEN SELECT A GEAR . GET IN MY CAR AFTER I FINISH WORK STOP AT THE EXIT OF PARKING LOT AND STALLS AGAIN , DRIVE TO END OF ROAD TO STOP SIGN AND STALLS AGAIN DRIVE 100YARDS TO FIRST STOP LIGHT AND STALLS YET AGAIN ....NEVER HAD A PROBLEM WITH MY RENEGADE TILL NOW AND OF COURSE AM PASSED THE 36000 MILE WARRANTY...NEXT PAGE WON'T ALLOW ME TO ENTER NUMBERS MPH WHEN IT HAPPENED 0...MILES ON VEHICLE AT TIME 39198