2015 JEEP RENEGADE Complaints

ON 7-23-2014, WHEN ATTEMPTING TO BACK UP, THE JEEP WOULD NOT MOVE AND NO LESS THAN 5 WARNING LIGHTS CAME ON. MULTIPLE MESSAGES:SERVICE HILL START ASSIST, SERVICE ENGINE, SERVICE ELECTRONIC PARKING BRAKE, SERVICE TRANSMISSION. SHIFTED TO PARK, HUGE CLUNK, SHIFTED BACK TO REVERSE, HUGE CLUNK, THEN WAS ABLE TO BACK UP. SHIFTED TO DRIVE, WOULDN'T MOVE. REPEATED PROCESS, CLUNKING TRANSMISSION, THEN MOVED FORWARD. DROVE HOME SLOWLY THEN HAD TOWED TO DEALER. SEE ONLINE THAT THE 9 SPEED 948TE AUTO TRANSMISSION IS A PROBLEM. WHY ISN'T ANYONE LOOKING AT THIS?? DEALER HAS JEEP AND HAS DONE 7 SOFTWARE UPDATES AND AREN'T SURE IF IT WILL FIX THE PROBLEM. I PAID $28,000 AND DON'T KNOW IF THE &#@% THING IS GOING TO DO THIS EVERY TIME I LEAVE THE DRIVEWAY. PLEASE LOOK INTO THIS. I UNDERSTAND THE 2013 FORWARD CHEROKEE HAS THE SAME PROBLEM AND NO ONE IS HELPING THESE OWNERS EITHER.

BOTH KEY FOBS BEGAN TO HAVE DELAYED RESPONSE WHEN LOCKING AND UNLOCKING VEHICLE. AUTOMATIC LOCKS STOPPED WORKING, BUT BACK HATCH WOULD STILL LOCK AND UNLOCK. LOCK AND UNLOCK BUTTONS WOULDN'T WORK ON DRIVER-SIDE AND PASSENGER-SIDE DOORS. DISCONNECTED AND RECONNECTED BATTERY, THEN THE LOCKS WORKED AGAIN.

PRESS REMOTE TO LOCK DOORS, REAR DON'T LOCK, TRIED AGAIN THEN FRONT DOESN'T LOCK. SO NOW CAR WON'T OPEN OR LUCK WITH REMOTE. I REPROGRAM LOCKS ON UCONNECT STILL DOESN'T WORK. YOU HAVE TO MANUALLY LOCK THE DOORS. I CONSIDER THIS A SAFETY RECALL . IF YOU HAVE KIDS IN BACK THEY WON'T BE ABLE TO GET OUT UNLESS YOU REACH INSIDE VEHICLE TO OPEN. HOPE THE CAR DOESN'T CATCH FIRE WITH KIDS IN BACK. KEY IS ALSO HARD TO PUT IN IGNITION AND TAKE OUT.(BATTERIES IN REMOTE ARE FINE I CHECKED FULL POWER). I THINK THE MANUFACTURERS ARE IN A HURRY TO RELEASE THE VEHICLES BEFORE THEY ARE PROPERLY TESTED.

BOUGHT RENEGADE SPORT FWD APRIL 28, 2015. 1. DOOR LOCKS/KEY-FOB STOPPED WORKING BY JUNE 1ST. TOOK TO DEALER, SAID CHRYSLER KNEW OF ISSUE, TRYING TO GET A "PERMANENT" FIX, BUT A TEMP FIX WAS TO RE-SET THE COMPUTER SYSTEM; THEY DID AND IT LASTED LESS THAN 2 HOURS. HAVE TO USE KEY TO UNLOCK DRIVER DOOR, THEN REACH AROUND AND UNLOCK/LOCK THE OTHER 3 DOORS BY HAND ONCE INSIDE THE CAR. "LUCKILY", THE KEY-FOB STILL LOCKS/UNLOCKS THE REAR LIFT GATE. 2. REAR WIPER BLADE TURNS ON RANDOMLY WHEN FRONT WIPERS ARE ON. ONLY WAY TO STOP THE REAR WIPER IS TO TURN OFF THE FRONT WIPERS, WAIT A FEW SECONDS, THEN TURN THEM BACK ON. 3. CAR SAT FOR 3 DAYS (JULY 15-17), AND BATTERY COMPLETELY DRAINED/DEAD. KEY STUCK IN IGNITION. CALLED ROAD SIDE ASSISTANCE, THEY TRIED TO JUMP IT WITH A JUMP-BOX, JEEP WOULDN'T TURN OVER, SO HAD TO JUMP WITH THE TOW TRUCK'S BATTERY CONNECTED TO JUMPER CABLES AND AFTER SEVERAL MINUTES, THE ELECTRICAL GADGETS STARTED TO WORK, AND SEVERAL MINUTES LATER ON THE CHARGE, IT FINALLY TURNED OVER. 4. CAR TRANSMISSION "JERKING" WHEN DRIVING SLOWLY OUT OF MY DRIVEWAY (APPROX. 5 MPH). THIS HAS HAPPENED SEVERAL TIMES.

THE VEHICLE HAS STALLED AT HIGH SPEEDS, OR IDLED AND SHOOK BEFORE FINALLY SPUTTERING AND ENGINE DYING. VARIOUS ISSUES AT VARIOUS SPEEDS. COULD NOT RESTART AND HAD TO TOW. ENGINE STALLED AT FULL SPEED THREE TIMES ALL WHILE VEHICLE WAS BRAND NEW, FIRST MONTH OF OWNERSHIP AND UNDER 1500 MILES.

I PURCHASED THE CAR BRAND NEW AND HAD IT FOR 6 DAYS. WE DROVE FROM DENVER TO BRECKINRIDGE. WE WERE COMING DOWN THE MOUNTAIN WHEN THE CAR SHUT OFF GOING 70 MILES AN HOUR. AT ONE POINT THE HYDRAULICS WENT OUT AND THE BRAKES DID NOT WORK. WE PULLED THE CAR OVER TO THE SIDE OF THE ROAD. IT TOOK ABOUT 10 MINUTES TO START UP THE CAR AGAIN. WE PROCEEDED ON, THINKING IT WAS SOMETHING WITH THE ALTITUDE AND WAS A FLUKE. NO, IT HAPPENED TO US AGAIN. THE SAME THING. THE CAR SHUT OFF AGAIN GOING 70 AND THE BRAKES DIDN'T WORK. IT WAS TERRIFYING. THE CAR WAS TOWED BACK TO THE DEALERSHIP. IT NEEDS A NEW TRANSMISSION AND ASSOCIATED PARTS, ON A NEW CAR WITH 400 MILES. IF THIS WAS IN THE WINTER AND THE ROADS WERE ICY, MY FAMILY AND I WOULD HAVE BEEN DEAD.

WATER HAS BEEN LEAKING INTO THE CAR AND FORMING A PUDDLE IN THE CARPETING ON THE PASSENGER SIDE FRONT AND REAR FLOOR. I BELIEVE IT IS COMING FROM THE AC.

I WAS ON THE HIGHWAY WHEN SUDDENLY MY BRAND NEW CAR STALLED AND WOULD NOT SHIFT BACK INTO GEAR. THE CAR BECAME IMMOBILIZED AND HAD TO GET TOWED BACK TO THE DEALERSHIP. THEY REPLACED THE FUEL VALVE AND DID NOT TEST FOR TRANSMISSION OR ELECTRICAL ISSUES. TWO DAYS LATER THE SAME THING HAPPENED ON THE HIGHWAY. I TOOK IT TO A DIFFERENT DEALERSHIP AND THEY DID NOT KNOW WHAT WAS WRONG WITH IT, SO THEY UPDATED THE SOFTWARE IN THE CAR BECAUSE TWO UPDATES WERE AVAILABLE. I GOT THE CAR BACK AND IT BROKE DOWN FOR A THIRD TIME, AGAIN AFTER ONLY 2 DAYS. THE CAR IS CURRENTLY IN THE SHOP AND CHRYSLER IS RELUCTANT TO BUYBACK THE VEHICLE. NOBODY CAN FIGURE OUT WHAT IS WRONG.

MY JEEP RENEGADE'S 6.5AN INFOTAINMENT SYSTEM MAY HAVE CORRUPTED SOFTWARE. SINCE OWNING THE VEHICLE, THE "YELP" FEATURE WILL NOT LOAD AND IS NOT AVAILABLE TO UTILIZE AS ADVERTISED. MY UCONNECT ACCOUNT LISTED IN MY RADIO SYSTEM SHOWS "PENDING" INSTEAD OF TRIAL OR ACTIVATED. I AM ALSO MISSING SOFT KEY APPLICATIONS SUCH AS WI-FI AND SOMETIMES UCONNECT STORE. I HAVE CONTACTED UCONNECT ACCESS, JEEP, AND MY DEALERSHIP COUNTLESS TIMES OVER THE PAST 30 DAYS OF OWNERSHIP WITH NO REMEDY. I HAVE BEEN TOLD TO PERFORM SOFT AND FACTORY RESETS TIME AND TIME AGAIN WITH NO CHANGE. UCONNECT REPS HAVE RE-SENT DATA AND JAR. FILES WITH NO LUCK AND NO CHANGE TO MY RADIO SYSTEM. DEALERSHIP DOES NOT KNOW WHAT TO DO AND SUBMITTED A WORK TIOCKET TO STAR REPS FOR ASSISTANCE. THEY HAVE NOT FIGURED OUT WHAT TO DO AND TOLD ME THEY WOULD CONTACT MANUFACTURERS OF THE RADIO SYSTEM FOR HELP. 2 WEEKS LATER AND NO WORD FROM DEALERSHIP OR STAR REPS. I WISH THEY WOULD TRY TO RELOAD SYSTEM SOFTWARE OR REPLACE MY 6.5AN SYSTEM WITH NEW ONE.

NOTE: CASE FILE WITH CHRYLSER.COM HAS BEEN ESTABLISHED - :CASE #: 27105715 1ST INCIDENT: VEHICLE WAS BACKING UP - VEHICLE STOPPED MOVING BACKWARDS MILEAGE ON VEHICLE APPRX 1000MI 2ND INCIDENT. : BATTERY WAS DEAD - BATTERY WAS CHARGED, THEN VEHICLE WOULD NOT BACK UP OUT OF THE GARAGE. 3RD INCIDENT - VEHICLE WOULD NOT BACK UP OUT OF A PARKING SPACE IN A SHOPPING LOT PARKING LOT.