2022 JEEP WRANGLER Complaints

10/14/2025 approximately 0745 CST I had just exited off a 70mph state hwy on my normal route to work. My 2022 Wrangler 4xe seemed to “glitch” and loose power, no systems available and then kicked back on but in lower gear. I am current on all recalls and service. Currently mileage is just under 30,000.

The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as needed. The contact stated that the message "Performance Issue" was displayed, and a red light was illuminated. The contact stated that the vehicle stalled. The contact was able to restart the vehicle and drove the vehicle to a local dealer. The dealer was unable to diagnose the vehicle, and the vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated that months prior to the failure, the vehicle was repaired under NHTSA Campaign Number: 24V720000 (Electrical System) by the same dealer. The contact related the failure to the recall repair. The failure mileage was approximately 50,000.

The component that failed was the steering damper. This results in the vehicle violently shaking at freeway speeds after hitting a bump. This has resulted in me having to pull over to get the issue to stop on multiple occasions. In addition, it can be difficult to keep control of the vehicle when this is happening and there is no set way to make it stop once it has begun. It is unpredictable, as it happens sometimes and does not others. One big danger is that it occurs most often when traveling at higher speeds. The vehicle is currently at the dealership getting fixed for the same issue. This is the 5th time that it has been taken in for the same issue. The component has failed 4 times since I got the car 3 years ago. I have taken the car to the dealership 5 times for the same issue. The first time I brought the car in for the issue, they replaced several parts, but not the steering damper. Within a month I brought the car back in for the same issue. Each time since then, they have replaced the steering damper along with other parts (Invoices will be attached to this report with part names and numbers). Each time the vehicle was taken in to the dealership, the mechanics were able to reproduce the issue. This is documented on each invoice I received. No warning lamps, messages, or any other warning signs were present prior to the issue occurring. The issue first occurred in February of 2023 (10 months after purchasing the car new). It was taken to the dealership for the first time on February 10, 2023. It was brought in for the repeated issue on March 9, 2023, March 18, 2024, March 14, 2025, and most recently on September 23, 2025.

Car shut down on [XXX] and would not start. Indicated problem with charging system. Vehicle is currently in Cabo San Lucas, BCS, Mexico. Towed car to local Jeep dealer. Car had outstanding recall (ZB7 2021-2023 JL 4XE Loss of Motive Power). Dealer diagnosed issues as a failure of the battery, so that was replaced, along with software updates to address the recalls. We had to pay over $900 out of pocket for these repairs, and it stayed with the dealer for 3.5 weeks. Two days later the vehicle is again failing with the same issues and will not start. It began with the check engine light coming on, then A/C stopped cooling, then the car only would stay in hybrid mode, and the transmission was revving. After stopping the car and shutting it off it will not restart. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving to an appointment on 11 August 2025 the yellow CEL light came on and the Jeep Wrangler 4xe stopped operating in hybrid mode. A few miles later the Jeep went into limp mode with a red turtle, red wrench, and red battery light. Pulled into the left center turn lane to allow faster traffic to pass and then made a left turn off of a busy 4-lane highway. I then proceeded down the hill and at the next traffic light I was turning right when the Jeep stopped and the gas engine completely shut down and the Jeep stopped moving halfway through the intersection. Putting the vehicle in park, I attempted to restart the vehicle while it sat in the middle of the intersection but it wouldn’t restart. I then turned on my flashers and exited the vehicle so I could call a tow truck. After the vehicle was towed to the nearest Jeep dealership I learned two days later that the hybrid battery pack had failed and it needed to be replaced. As of 18 September and the vehicle is still at the dealership awaiting authorization from the Jeep engineering team so the technician at the dealership can order a special part!

Turtle mode was activated for the 5th time on my Jeep while driving on the highway. Was in traffic at the time and was beginning acceleration when it went into turtle mode. I was able to SLOWLY go across 1 lane of traffic to pull over. I was able to pull over. While I was on the shoulder the turtle mode went away and I was able to resume my drive. If I have been going the speed limit when this happened I and other could have been severely injured if my car suddenly lost power.

Loss of Motive Power - will be driving on the interstate and the car will suddenly go into turtle mode with no warning and the car will abruptly slow down to a slow crawl. Took to dealer they could not find a diagnostic code so in their mind there is nothing to fix (currently still at dealer). This has happened to me 4 times.

The contact owns a 2022 Jeep Wrangler. The contact stated that on three separate occasions while driving at various speeds, the vehicle jerked upon depression of the accelerator pedal with a message to "Service Transmission Continue in D - Do Not Shift or Turn Engine Off" was displayed on the instrument panel. On the first failure, the contact was able to drive the vehicle to Galeana Chrysler Dodge Jeep Ram (14375 S Tamiami Trl, Fort Myers, FL 33912); however, the contact was informed that the dealer would not honor warranty. The vehicle was taken to another dealer and the body control module was replaced. The failure returned months later while the contact was out of town and the vehicle was towed cross country on the contact's trailer back to the dealer. The contact was informed on the visit that the transmission control module was defective and the TCM was replaced; however, the failure returned months later. The vehicle was taken back to the dealer where it remained. The dealer reached out to the manufacturer while the contact waited for a decision from the manufacturer. The vehicle was not yet repaired and remained with the dealer. The failure mileage was 2,132.

I was traveling at 80mph on an interstate in the fast lane. There were only two lanes. Road was straight with a slight incline. Temperature was 98 degrees. I had been traveling for 10 hours that day. I hear the same bing chime the Jeep makes when it switches from electric to hybrid mode. I was already in hybrid mode and I experienced a lost of power. My vehicle started to coast which it never does because the regenerative breaks always slow me down. I noticed a message on my display but I could not read it as I used the momentum I had to reach the shoulder of the slow lane and coast to a stop. I put the car in park. The message was gone. A few seconds after putting the vehicle in park, it restarted and behaved normally again. This happened one day after being serviced at the dealer. I have all recalls completed including one that covers this issue. I took the Jeep in to be checked and they were unable to read codes or detect any issues.

On August 12, 2025, the brakes on my 2022 Jeep Wrangler failed and resulted in a low speed collision. Brakes were being applied to stop for a traffic light and when I realized the vehicle was not stopping I pushed pedal to floor twice to try and stop vehicle. After the accident the vehicle was towed to Tate Jeep dealership who could not duplicate the incident or identify why pressure in brake line dropped. Air bags did not deploy.