2017 JEEP WRANGLER Complaints
View complaints related to 2017 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2017 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 JEEP WRANGLER- Point Pleasant Beach, NJ
My jeep was on the rode approximately 5-10 minutes. Stopped at a light. Loud screech and instrument panel went haywire blinking. Before the traffic light could turn green smoke poured through the dashboard and vehicle was on fire. I was able to unlock the car doors and get out before the electrical shut down and locked me in. The car was towed to my mechanic were I was told it was an electrical fire probably manufactures defect. Car is now being towed to the dealership. I have contacted the dealership and corporate Jeep. I was told they were sending an investigator but when I called on 2/16/2022 to get a rental, that I am entitled to with my car , I was told the case was closed. I am not getting a lot of cooperation. The car is available to be inspected. There were no warning lights prior to the screech and smoke. Car was purchased 12/2020 for $35k. Battery is shot so I can not see mileage but my guess is around 40-45,000. Car was not moving it was stopped at a light.
Source: NHTSA WEB SITE -
2017 JEEP WRANGLER- Torrance, CA
Multiple dealerships are unable to diagnose my vehicle with anything wrong. I experience my vehicle stalling to turn on. It has now escalated to stalling and turning on but shutting down as soon as it turns on then I restart it but it stalls then turns on. The last time this occurred was yesterday 2/9/22 and it was right at entrance of freeway. II am lucky the vehicle did not shut down on the freeway with my two children inside of it and cause a collision. We could have been killed or caused a disastrous crash. This issue has been going on since I purchased the vehicle in 2019. There are no warning lamps to indicate something is wrong but there is documentation I have taken to two dealerships to fix issue but they cannot determine what is wrong with it. I have called Jeep and my extended warranty (Fidelity) and they both said they can’t do anything for me until my car shows a return on computer that says something is wrong with it. I see a recall online (recall # 18V524000) from 08/08/2018 on cars.com that describes the issue I am experiencing. I have videos I recorded of my car stalling before turning on since I have been reporting the issue. I contacted Jeep customer service (Case # 81910661) and they told me nothing can be done until something “happens” with my vehicle. I asked if I am supposed to get into a car accident before something is done. I asked for issue to be escalated and she said it cannot be escalated to legal team until something “happens” with vehicle. Please help me. Something is wrong with the vehicle. It is currently at the dealership once again so they can “monitor it” turning it off and on daily. Last time it was at dealer just sitting there for 2 weeks and they were not able to find out the issue or experience the stall. Consumer stated there is a safety issue with the vehicle stalling when starting and shutting down when driven.
Source: NHTSA WEB SITE -
2017 JEEP WRANGLER- Lake Saint Louis, MO
The contact owns a 2017 Jeep Wrangler. The contact stated that the check engine warning lights was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing cylinder number 2 replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 79,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE OIL FILTER AND CYLINDER HEAD WERE BOTH REPLACED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 JEEP WRANGLER- San Diego, CA
Over the past few months, whenever I started up my 2017 Jeep Wrangler, I smelled a strong odor of gas fumes/exhaust. Then, two days ago my "Malfunction Warning Light" (check engine light) came in my dashboard and remained illuminated after an oil change and gas fill. I took my Jeep to the local Crystler/Jeep/Dodge/Ram dealership where they told me the code for the problem was a "Evap System Small Leak," but they could not take my car in for another week to look into the issue further. This concerned me, so I then took my Jeep to a Midas where they ran many tests to find that I had a "small fracture where the FPS inserts to the tank." Midas told me that although it is just the leak detection and purge valve that need a minor repair, this part cannot be purchased separately and I would need to pay to replace the whole gas tank for $2700. The technician told me he had seen this a few times before with Jeep Wranglers around the same year as mine before the 2018 models came out with a new tank, and that I couldn't have done anything to cause it because it is just a substandard part that was put in Jeeps of my model/year. I was told that if this issue is not corrected soon, it is unsafe to drive. A larger crack could grow and cause fuel to leak, which then becomes a fire safety hazard. The current fuel emissions/vapors escaping are harmful to breathe in, and to the environment. I was told my Jeep wouldn't pass smog inspection in it's current state. I have found a Crystler recall for faulty 2017 Jeep Wrangler fuel tanks, Recall no. 16V849000 (Crystler Recall no. S90) that applies exactly to my situation. However, although it is the exact problem I am experiencing, the dealership told me there are no open recalls for my specific 2017 Jeep Wrangler. I now have an open appointment to have the dealership take a closer look, but I don't believe I should need to pay for this large repair since it was a clear recall and common issue with 2017 Jeep Wranglers just like mine.
Source: NHTSA WEB SITE -
2017 JEEP WRANGLER- Bloomington, IL
The contact owned a 2017 Jeep Wrangler. The contact stated that while her granddaughter was driving her vehicle at approximately 30 MPH, through an intersection another vehicle crashed into the driver's side door. The contact stated that her vehicle was lifted about 10 FT off of the ground which caused the vehicle to land on the passenger side. The air bags did not deploy. The contact stated that in order for her granddaughter to exit, she had to climb through the roof of the vehicle. The contact stated that a police report was filed and the ambulance was called to the scene. The contact stated that her granddaughter did sustain injuries to her back and whiplash. The contact stated that she was unsure about the injuries sustained by the other vehicle involved in the crash. The contact stated the vehicle was totaled and towed to a scrapyard. The contact stated that she contacted the dealer, and was advised that they would go out and inspect the vehicle at the scrapyard. The contact stated she had not yet contacted the manufacturer at this time. The failure mileage was 23,000.
Source: NHTSA WEB SITE -
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2017 JEEP WRANGLER- Tallahassee, FL
The contact owns a 2017 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was restarted however, the failure recurred ten miles later. The vehicle was taken to an independent mechanic however, the failure was undetermined. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,712.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 JEEP WRANGLER- Rockaway Park , NY
The Oil Filter Assembly is defective. It leaks oil. Yes it’s available for inspection. Oil leaks onto engine and eventually to exhaust system.This will result in smoking and fire. This has been identified by an independent service center and numerous social media sites. Has not been inspected by those listed above. No warning lamps, messages or other symptoms prior to a scheduled oil change wherein the defect was discovered. This first appeared 6 months ago.
Source: NHTSA WEB SITE -
2017 JEEP WRANGLER- Franklin, MA
2017 wrangler, ~39k miles. leaking oil - oil visible below car (in pools on ground and on components in engine and under car when I went under it). no electronic reporting of low oil or low oil pressure. no oil visible on dipstick. see attached pic of leaking from oil filter housing - oil pooled below filter housing cap.
Source: NHTSA WEB SITE -
2017 JEEP WRANGLER- Dulles, VA
I am the original owner of a 2017 RHD Jeep Wrangler with 15,538 miles on the odometer. While under normal driving conditions, the trackbar bracket on the frame side broke away from the frame. Upon inspection by the dealership, it was noted that only one side of the bracket had been welded at the factory. Jeep will not accept fault and since my vehicle exceeds the 36 month warranty they state that I am responsible for all repair costs. Prior to this issue, I noticed over the previous year a slight shimmy in the front end thinking my tires were out of balance even when I had them rebalanced and had them rotated. I have been speaking to Jeep who has been unresponsive and evasive. I recently heard about other such incidences online and from JK forum which was recently validated by my insurance company who has rejected my claim for repairs because it is classified as a known fault.
Source: NHTSA WEB SITE -
2017 JEEP WRANGLER- Haddon Heights, NJ
The contact owns a 2017 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and initially diagnosed with cylinder #3 misfire. Additionally, there was an abnormal antifreeze odor detected. The engine code was reset. After getting the vehicle back from the mechanic, there was lots of white smoke coming from the exhaust pipe. The vehicle was taken back to the independent mechanic and diagnosed with a cracked cylinder head. The vehicle was not repaired and remained with the mechanic. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 84,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE