2004 JEEP WRANGLER Complaints

PROBLEM NO. 1: MY 2004 JEEP WRANGLER UNLIMITED HAS HAD A STEERING AND WHEEL VIBRATION PROBLEM SINCE I PURCHASED IT BRAND NEW IT IN JULY 2004 FROM PARRISH JEEP IN FAIRFAX, VA. THE PROBLEM CONTINUES TO GET WORST. THE WHEELS AND STEERING VIBRATE ABRUPTLY BETWEEN 45 - 60 MILES MPH. I HAVE TO HOLD THE STEERING WHEEL WITH 2 HANDS TO ATTEMPT TO SAFELY DRIVE MY JEEP. AS OF AUGUST 2004, I HAVE TAKEN IT TO 2 VIRGINIA JEEP DEALERSHIPS FOR THE VIBRATION PROBLEM ON SEVERAL OCCASIONS, IN WHICH THE PROBLEM WAS WITNESSED AND NOTED. ALTHOUGH THE PROBLEM WAS WITNESSED BY THE JEEP DEALERSHIP, I WAS TOLD I HAD TO PROVIDE PROOF OF MY VEHICLE SERVICES, WHICH I DID. PARRISH JEEP HAS COPIES OF ALL OF THEM. AFTER CONTACTING JEEP CUSTOMER SERVICE, WHICH JUST TOLD ME TO CONTINUE TO CALL THE DEALERSHIP, I WAS FINALLY TOLD IN DECEMBER 2005 BY THE DEALERSHIP THAT I HAD TO BRING MY JEEP IN TO THE DEALERSHIP AGAIN FOR A JEEP ENGINEER TO TEST DRIVE AND DIAGNOSE. THE SERVICE MANAGER INFORMED ME THAT HE BELIEVED THE TIRES TO BE FAULTY, BUT NOW THEY WERE CONCERNED ABOUT THE MILEAGE ON MY JEEP. I REMINDED HIM THAT THE RECEIPTS SHOW THAT I HAVE COMPLAINED OF THIS PROBLEM WHEN I INITIALLY BROUGHT THE VEHICLE NEW IN 2004. SO, NOW I HAVE BEEN WAITING OVER ONE MONTH FOR A CALL TO HAVE THE JEEP ENGINEER REVIEW THE PROBLEM. THIS IS MY 3RD JEEP THAT I HAVE OWNED, IN ADDITION TO THE 2 THAT MY FAMILY MEMBERS HAVE OWNED BECAUSE OF MY RECOMMENDATION, AND I HAVE NEVER HAD THIS PROBLEM BEFORE. THIS MAY BE MY AND MY FAMILY MEMBERS' LAST TIME TO BUY JEEP PRODUCTS DUE TO SAFETY AND LACK OF CUSTOMER SERVICE. PROBLEM NO. 2: THE TRANSMISSION JERKS AS I COME TO A STOP. THIS JERKING HAPPENS AFTER I HAVE DRIVEN THE VEHICLE AND IT HAS WARMED UP. THIS PROBLEM WAS NOTED AS OF THE SUMMER 2005. I HAVE TAKEN IT IN TO THE SAME 2 VA DEALERSHIPS, BUT THE PROBLEM HAS NOT BEEN RESOLVED. THE COMPUTER WAS CHECKED AND I WAS TOLD THAT ALL UPDATES HAD BEEN MADE. HOWEVER, THE JERKING IS STILL PERSISTED.*AK

2004 JEEP WRANGLER SPORT WITH 4.0 I-6 ENGINE. WOULD STALL AFTER COMPLETE WARM UP WHILE IDLING IN GEAR. DEALER INSTALLED HEAT SHIELD OVER FUEL INJECTOR, BUT STILL HAVE STALLING PROBLEMS ON COLD START. NO LIGHTS OR ANYTHING COME ON. ONLY HAD 400 MILES ON IT WHEN FIRST OCCURRED. NOW, AT 16000 MILES, I'M HAVING STALLING ON COLD STARTS IN WARM WEATHER ONLY. IN THE WINTER, THE VEHICLE RUNS GREAT. DEALER CANNOT RECREATE THE PROBLEM, AND DO NOT KNOW WHAT TO DO.*JB

2004 JEEP LIBERTY, GOODYEAR SR-A WRANGLER TIRE. FAILURE. APPEARS TO BE TIRE SEPARATION WITH MAJOR SECTION OF TREAD COMING OFF. BEFORE COMPLETELY SEPARATING, TIRE SECTION "BEAT" WIRING LOOSE FROM REAR END OF CAR CAUSING ELECTRICAL SHORT TO DASHBOARD, REAR SIGNALS. TIRE CURRENTLY AT LOCAL GOODYEAR DEALER FOR REPLACE. *JB

VEHICLE IS A 2004 JEEP WRANGLER 4X4 PURCHASED 12/04. DEBRIS ACCUMULATED UNDER THE SKID PLATE, APPARENTLY IGNITED BY EXHAUST SYSTEM. I SMELLED AND SAW SMOKE AND HAD A FIRE EXTINGUISHER WHICH I USED TO PUT OUT THE FIRE. ENGINE WIRING HARNESS DAMAGED BY THE FIRE, REPAIRS ABOUT $2,000. SKID PLATE DESIGN ALLOWS DEBRIS TO COME IN FRONT OF SKID PLATE BUT NOT BE BLOWN OUT THE BACK OR BOTTOM. I BOUGHT THE JEEP IN PART FOR ITS OFFROAD CAPABILITIES, BUT AM AFRAID TO USE IT NOW. *NM

DT: THE CONSUMER OWNS A 2004 JEEP WRANGLER X. THE SAFETY DEFECT WAS WITH THE STICK SHIFT AND WHEN IDLING THROUGH TOWN IN SECOND OR THIRD GEAR THE ENGINE SPEED WOULD DROPS. THE CONSUMER DID NOT FLOOR THE VEHICLE BACK TO IDLE SPEED. THE VEHICLE WAS TAKEN TO DEALER, AND THE DEALER REPLACED THE THROTTLE POSITION SENSOR. THE CONSUMER HAD TAKEN THE VEHICLE BACK TO THE DEALER FOR A SECOND TIME AND THE DEALER TOLD HIM TO DRIVE IT FAST AND MAYBE IT WILL FIX ITSELF. ALSO THE CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD TO FILE A SAFETY COMPLAINT WITH NHTSA. *AK (12/05/05) *SC

DT: THE CONTACT STATED CAR SHUT DOWN AT SLOW SPEEDS. HE OWNS A 2004 JEEP WRANGLER UNLIMITED. HAS BEEN HAVING THIS PROBLEM SINCE 3-05. THERE WERE 4,000 MILES ON THE CAR WHEN IT FIRST SHUT DOWN. THE CAR DID NOT MAKE ANY NOISE BEFORE THIS HAPPENED. NO LIGHTS CAME ON. THE DEALERSHIP COULD DUPLICATE THE PROBLEM. THE DEALERSHIP HAS TALKED TO THE MANUFACTURER. THE DEALERSHIP PUT A BRAND NEW COMPUTER AND A NEW THROTTLE BODY, BUT THE PROBLEM RECURRED. *AK

VEHICLE WILL ENTER INTO A VIOLENT WOBBLE AND SHAKE WHEN HITTING A BUMP AT HIGHWAY SPEED. VIOLENT SHAKING DOES NOT STOP UNTIL SPEED IS REDUCED TO UNDER 15 MPH. *JB

WHILE TRYING TO USE THE AC ON MY 2004 JEEP WRANGLER , IT WAS OVERHEATING. I TOOK TO A DEALERSHIP SERVICE DEPT.THEY SAID IT WAS THE CLUTCH FAN.REPLACED UNDER WARRANTY AND TOLD ME IT WORKED FINE AFTER BEING TEST DRIVEN AND VERIFIED. I DROVE THE NEXT DAY,COULD NOT USE THE AIR BECAUSE AS SOON AS THE MOTOR WARMED UP IT OVERHEATED TO 260. I SHUT IT DOWN AND HAD IT TOWED BACK TO SAME DEALERSHIP(3RD TIME). TOLD THEM TO CHECK THERMOSTAT WATERPUMP ETCC.. EXPLAINED THAT I CAN'T EVEN DRIVE IT NOW FOR OVERHEATING. THREE AND HALF HOURS LATER THEY SAID IT IS A RADIATOR RESTRICTION AND I AM 32 ND ON A LIST BECAUSE APPARENTLY THERE HAS BEEN QUITE A PROBLEM WITH THE RADIATOR ON THE JEEP WRANGLER BUT NO RECALLS. THEY ALSO SAY THEY DON'T KNOW IF IT IS COVERED UNDER WARRANTY. I HAVE HAD IT LESS THAN A YEAR AND ONLY HAS 24000 MILES ON IT. THE WARRANTY IS 3/YR/36000 I BELIEVE. AM CHECKING ON HTIS. HAS ANYONE ELSE REPORTED THIS PROBLEM?

AFTER HITTING A BUMP, (POT HOLE, DIP, ETC) WITH THE LEFT FRONT WHEEL THE VEHICLE BEGINS TO SHAKE VIOLENTLY.

I DRIVING MY JEEP AND WAS HIT ON THE DRIVERS SIDE BY A MERCEDES THAT WAS MOVING 35MPH. I WATCH THE WHOLE SCENE COMING THROUGH MY FRONT SOFT TOP GLASS WINDOW. MY FACE HIT THE SOFT TOP WINDOW AND BROKE MY NOSE PRETTY BAD ACCORDING TO DR. CHARLES SHAFFER (MY SURGIEON). BY THE WAY THE SOFT TOP AND UPPER DOOR HALFS WERE THE FACTORY EQUIPPED "WILLY'S EDITION" MODEL SPECIFIC WHICH ARE SUPPLIED TO DAILMER CHRYSLER BY HERTZ. BLOOD WAS EVERYWHERE AND TOOK 3 HOURS TO COMPLETELY STOP THE BLEEDING. I WAS WEARING MY SEAT BELT BY THE WAY. I HAD TO HAVE SURGERY TO MY NOSE AND SEVERAL FOLLOW UP SESSIONS. I FEEL VERY LUCKY THAT IT WAS A MERCEDES THAT HIT ME BECAUSE THEY ARE ABLE TO CRUSH VERY WELL. HIS VEHICLE WAS TOTALED AND HAD NECK PAIN AND I DROVE HOME WITH A BROKE NOSE, BENT REAR AXLE SHAFT (BEND WAS OUTSIDE OF THE AXLE BEARING, WHICH MAKES ONE OF MY REAR BRAKES USELESS), DAMAGED FACTORY ROCKER PANEL (WILLY'S EDITION MODEL SPECIFIC), DAMAGED BODY, REAR FENDER FLARE, I ALSO HAD TO STRAIGHTEN AND REWELD THE BODY MOUNT THAT TORE OFF THE FRAME( THERE ARE 3 BODY MOUNTING POINTS THAT ARE CLEARLY VISIBLE BETWEEN THE 2 DRIVERS SIDE WHEELS, THE MOUNT CLOSEST TO THE REAR TIRE WAS TORN OFF THE FRAME) PLEASE CONTACT ME IF YOU WOULD LIKE TO ASK ME MORE QUESTIONS AT (704) 506-4592.