2017 JEEP WRANGLER Complaints

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT NOTICED THAT THE OIL FILTER HOUSING WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OIL FILTER HOUSING FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED SINCE THE PART WAS ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

THE LEFT REAR SEAT BELT SHOULDER STRAP BECAME UNATTACHED AS MY 9 YEAR OLD, 50 POUND GRANDSON WAS ATTEMPTING TO STRAP HIMSELF IN. A WEEK LATER ON THE RIGHT SIDE OF THE BACK SEAT, THAT SEATBELT WAS DISCOVERED TO HAVE A TEAR MORE THAN HALF WAY ACROSS. I HAVE ONLY THE MIDDLE SEAT THAT IS SAFE FOR MY GRANDSON TO SIT IN. THIS IS ONLY A 3 YEAR OLD JEEP, THE PARTS WITHOUT LABOR IS 500. TO HAVE THE SEAT BELTS REPLACED. IT WILL MOST LIKELY COST ME 1000. TO HAVE TWO SEAT BELTS REPLACED. THESE ARE DEFINITELY FAULTY UNSAFE SEAT BELTS.

NOTICED OIL LEAK SMELL, TOOK TO MECHANIC AND DIAGNOSIS SHOWS THE OIL HOUSING UNIT, PLASTIC COVER ON THE COOLER IS CRACKED AND LEAKING. VEHICLE IS NOT DRIVEN OFF ROAD AND IS COMPLETELY STOCK.

OIL LEAK COMING FROM THE OIL HOUSING UNIT, PLASTIC COVER ON THE OIL COOLER WAS CRACKED AND THE LEAK SHOWS SYMPTOMS OF A REAR MAIN SEAL LEAKING WHEN IN FACT IT IS NOT. VEHICLE WAS DRIVEN UNDER NORMAL CONDITIONS. COMPLETELY STOCK AT THIS TIME.

WHEN THE HEAT WAS TURNED ON A BURNING SMELL WAS DETECTED. VEHICLE WAS TAKING TO THE DEALER FOR AN OIL CHANGE AND AN ANALYZE FOR THE BURNING ODOR, THIS VEHICLE IS AT 52000 MILES. RESULT: MAJOR LEAK TO THE OIL FILTER HOUSING AND THE FRONT DRIVE SHAFT IS ALSO LEAKING GREASE. THIS VEHICLE IS NOT BEING USING FOR OFF-ROADING OR 4WD DEALER STATED THAT THE OIL FILTER HOUSING WAS FIXED AND THE VEHICLE CAN BE DRIVEN WHILE WAITING ON THE OTHER PARTS. I CONTINUE TO DETECT THE BURNING ODOR. THE VEHICLE CONTINUES TO LEAK OIL. ON FURTHER INSPECTION THE COOLANT AND THE RADIATOR IS EMPTY. DEALER MECHANIC STATED THAT THE RADIATOR IS LEAKING AND THIS IS A COMMON ISSUE. I AM NOT THE ONLY CUSTOMER THAT IS HAVING THIS ISSUE; WHEN INQUIRED ABOUT A RECALL, I WAS TOLD THAT CURRENTLY THE MANUFACTURE DOES NOT HAVE ONE IN PLACE. I WAS TOLD THAT THE MANUFACTURE IS AWARE OF THE ISSUE BUT WILL NOT ACKNOWLEDGE IT AND ONCE THE VEHICLE REACHES 50,000 MILES AND OUT OF WARRANTY, IT IS NOW THE CUSTOMER PROBLEM.

WHILE THE VEHICLE IS IN MOTION WHILE AT SPEEDS OF 65 TO 80 WHEN YOU HIT A BUMP THERE IS SEVERE STEERING WHEEL WOBBLE THAT CAUSES THE VEHICLE TO SHAKE. IT FEELS LIKE THE ENTIRE FRONT END IS GOING TO FALL APART. I HAVE READ OTHER COMPLAINTS ON 2018 JEEP WRANGLERS AS WELL CITING A STEERING DAMPENER ISSUE.

MY CAR WAS BROUGHT TO THE DEALER FOR THE SAME REPAIR 3 TIMES IN THE LAST THREE MONTHS. IT WAS NEVER CORRECTED PROPERLY. CHECK ENGINE LIGHT DASHBOARD WAS ON (WHILE IN MOTION AND STATIONARY ON ROADS AND HIGHWAYS)BECAUSE THERE WAS A ENGINE CALIBER MISFIRE. BRAKES WERE SQUEAKING AFTER BEING REPLACED. BROUGHT MY CAR BACK TO THE DEALER ON FRIDAY, NOVEMBER 27, DEMANDING THIS REPAIR BE DONE PROPERLY. NAME OF THE DEALERSHIP IS EMPIRE JEEP DODGE LOCATED ON SUNRISE HIGHWAY IN WEST ISLIP NEW YORK. MY VEHICLE IS STILL AT THE DEALERSHIP - BEING WORKED ON. PER THE CONVERSATION WITH THEIR ASSOCIATE TODAY, MY CAR SHOULD BE READY BY TODAY 12/1 OR TOMORROW 12/2. THE DEALERSHIP IS AWARE THAT WHEN I BROUGHT MY CAR IN ON FRIDAY, NOVEMBER 27 THAT I NEED TO HAVE THE INSPECTION DONE BY NOVEMBER 30. PLEASE LET ME KNOW IF YOU NEED FURTHER DETAILS.

DURING HIGH WINDS THE HOOD WAS FLUTTERING. ON 11/23/2020, DURING HIGH WINDS, ON A STATE HIGHWAY AT ABOUT 65 MPH, WE PASSED A LARGE TRUCK AND THE DRIVER'S SIDE HOOD LATCH SHEERED OFF IN THE WIND. WE REPLACED THAT LATCH AND NOTICED THE FLUTTERING WAS REDUCED ON THE DRIVER'S SIDE BUT NOT ON THE PASSENGER SIDE, SO WE REPLACED THE PASSENGER SIDE AS WELL. WE HAD TO OBTAIN PARTS FROM TWO DEALERSHIPS, AS NEITHER DEALERSHIP HAD TWO PARTS. BOTH DEALERSHIPS INDICATED THIS WAS A KNOWN PROBLEM AND THEY HAVE BEEN UNABLE TO STOCK ENOUGH PARTS.

WAS DRIVING AND SMELLED A BURNING SMELL.. THOUGHT THAT THERE WAS A LITTLE OIL ON ENGINE DUE TO OIL CHANGE 2 DAYS BEFORE. DECIDED TO PULL OVER, BRAKES WERE GONE. ROLLED TO STOP JUST IN TIME TO GET OUT. BURNED UNTIL ALL WAS SMOLDERING..

ONLY 8000 MILES AND AIR CONDITIONING NOT COOLING. TOLD 2100 DOLLARS TO REPAIR!!