2021 JEEP WRANGLER Complaints

Vehicle went in for repair of no power boost to brakes. Dealership replaced brake booster, no change. Dealership replaced vacuum pump, fixed issue. After 64 miles vacuum pump failed, no power brakes. Dealership replaced vacuum pump 2nd time said part was faulty from parts supplier. Problem was resolved. Around 100 miles later vacuum pump has failed for a 3rd time. Awaiting resolution.

The tread on all 4 tires wore down faster than it should have, traction in the rain and snow was terrible, tire rotations were done at home, balancing was done at my local shop in town. I had the LT285/70r17 and replaced them as soon as the recall came out. I had the tires replaced at Moffits Ford in Boone, Iowa. They disposed of them there. I would like to know how to go about reimbursement for these tires I spent so much money on.

The engine/power shut off while I was driving on the interstate (70mph). I had to use the remaining momentum to pull over to safety and get it towed to the dealer. It ended up the battery died, but I wasn’t notified in advance before this incident.

Display screen for the heat and air, radio, backup camera stopped working. Entire unit will need to be replaced per our estimate.

I experienced an extreme coolant leak caused by the coolant inlet tube fasteners backing out and becoming loose. This is consistent with MOPAR recall CSN ZD8 for 2021-2022 Jeep Wrangler. My vin does not seem to be covered by this recall but experienced the same issue. I request that the VINs be extended to include my VIN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on a couple occasions the traction control light kicked in and wouldn’t allow me to turn I had to come to almost a complete stop, I thought it had gone away and a few days later I had a death wobble that occurred on a very busy hwy and had to pull into the middle lane to prevent an accident. I could not let go completely of the wheel but I also couldn’t really control the vehicle I had to stop it. I was not turning when this one happened I was going straight I had already turned and drove straight for a few minutes before it happened. I was able to drive a quarter of a mile to the auto repair shop where it is sitting. He told me himself it is very dangerous to drive it when that occurs.

ubject: Urgent Safety Concern – Jeep 4xe Battery Recall Repair Failure Hello, A few months ago, my Jeep 4xe was brought in for the battery recall. The dealer informed me that the issue was resolved, but did not provide any clear details on what exactly was done. On [XXX], while leaving the U.S. Bank and making a left turn, my Jeep suddenly stopped in the middle of the road with a warning message: “Hybrid battery failed, cannot maintain speed.” The vehicle then crawled forward at a snail’s pace, even though the engine was still running and my foot was fully on the throttle. Fortunately, there was no speeding car coming from my left—otherwise this could have caused a serious accident, injury, or even death. Eventually, I was able to pull over to the right side, but the Jeep completely stopped again, creating a major traffic backup with constant honking. I was in a panic trying to call for roadside assistance. After about 5–10 minutes, I restarted the Jeep, pressed the brakes, and it finally began moving again. This was an extremely dangerous and life-threatening situation. If it had occurred on the highway, the outcome could have been catastrophic. I am urgently requesting that you contact the dealer immediately to investigate what went wrong with the recall repair, and why the issue was not properly resolved. Please instruct them to take immediate action to permanently fix this problem—whether that requires replacing the faulty battery or addressing any other underlying issue. I need assurance that I can drive this vehicle with peace of mind, without fearing for my safety or the safety of others. Thank you for your prompt attention. I look forward to your quick response and resolution. Sincerely, [XXX] VIN No: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Instrument Panel Cluster Failure Vehicle and incident details: Vehicle: Jeep (model year unknown) Date of failure: Evening of April 14, 2025 Symptoms: The instrument panel cluster went completely blank during a 25-mile drive far from home. Functionality lost: The ability to see speed, gas level, headlight status, and all alert lights. Prior warnings: No warning lights or alerts appeared before the failure. Repair status: The vehicle is at an authorized Jeep dealer, which has confirmed the issue is with the instrument panel cluster. Jeep has been notified and is working to replace the parts. Key event timeline: April 14, 2025: Instrument panel fails while driving. April 15, 2025: Car is taken to an authorized Jeep dealer for inspection. Post-inspection: Dealer informs the owner of the instrument panel cluster issue.

Instrument Cluster Panel failure while driving. There was a recall for this part in many other jeeps in 2024, it’s time to throw another recall for this one as well. There are so many failures that the part is on backorder, my Jeep has been sitting at the dealership waiting for this part for 5 months now and there is still no expected date. My Jeep has been sitting on the lot waiting to be fixed for longer than I ever got to drive it after purchasing. Cant take it elsewhere because the odometer doesn’t function.

Started Jeep dash lights did not function. Restarted Jeep and while driving noticed no compass reading & clock was incorrect. Both began to show proper readings in app 2 minutes. Checked all battery connections positive & ground on main battery. Second battery not accessible.Next day started Jeep clock off by several hours again. Corrected itself in a few minutes again. This occurred again a few days later. Fearful of short or battery issue that could shut down vehicle power while in motion or cause fire. Dealer replaced both batteries app 1 year ago & serviced Jeep with multi point inspection app 5 days before issues started.