2004 JEEP WRANGLER Complaints
View complaints related to 2004 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2004 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP WRANGLER- DARLINGTON, WI
MOUNTING BRACKET FOR REAR TRAILING ARM BECAME DETACHED FROM THE FRAME. DUE TOO CORROSION FROM THE INSIDE OUT. CAUSE VEHICLE TO BE UNSAFE AND UNABLE TO DRIVE. CONTACTED JEEP DEALER AND INSURANCE COMPANY WAS TOLD THAT THERE WAS NO COVERAGE OR ASSISTANCE IN REGARDS TO REPAIR. VEHICLE IS ONLY 13 YEARS OLD CAN'T BELIEVE JEEP/NHTSA WOULD NOT HAVE A RECALL ON FAILURE SUCH AS THIS. IT RENDERS MY VEHICLE WORTHLESS, UNSAFE, AND UNABLE TO DRIVE.
Source: NHTSA WEB SITE -
2004 JEEP WRANGLER- MURRIETA, CA
TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. WHILE DRIVING 30 MPH AND ATTEMPTING TO SHIFT FROM FIRST TO SECOND GEAR, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. ADDITIONALLY, WHILE DOWNSHIFTING, THE VEHICLE SHIFTED ROUGHLY AND JERKED FORWARD. THE VEHICLE DOWNSHIFTED INDEPENDENTLY WHILE STOPPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AGAIN WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT SPOKE TO LAKE ELSINORE CHRYSLER DODGE JEEP RAM (31400 AUTO CENTER DR, LAKE ELSINORE, CA 92530) WHO SCHEDULED AN APPOINTMENT, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ESCALATED THE CASE IN AN ATTEMPT TO FIND A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 277,407.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP WRANGLER- FUQUAY-VARINA, NC
EXCESSIVE FRAME RUST, FROM THE INSIDE OUT. YOU DON'T NOTICE UNTIL THE HOLES SHOW UP.
Source: NHTSA WEB SITE -
2004 JEEP WRANGLER- GLENSIDE, PA
TRAVELING ON THE HIGHWAY AT APPROXIMATELY 60 MPH WHEN WITHOUT ANY WARNING THE FRONT WHEELS BEGAN TO WOBBLE UNCONTROLLABLY. I COULD NOT GET THE VEHICLE UNDER CONTROL UNTIL I SLOWED DOWN TO AROUND 20 MILES AN HOUR. ONCE THE VEHICLE WAS UNDER CONTROL I WAS ABLE TO CAUTIOUSLY ACCELERATE BACK TO SPEED AND DID NOT EXPERIENCE ANY FURTHER TROUBLE. THE INITIAL PROBLEM STARTED IN HEAVY TRAFFIC AND I WAS AFRAID OF BEING REAR ENDED BECAUSE OF MY QUICK DECELERATION TO BRING THE VEHICLE UNDER CONTROL. THIS IS THE SECOND TIME THAT I HAVE EXPERIENCED THIS PROBLEM BOTH TIMES AT ABOUT 60 MPH AND STRAIGHT AND LEVEL ROADWAYS. BOTH TIMES THE EXTREME WOBBLING WAS SUDDEN AND UNEXPECTED.
Source: NHTSA WEB SITE -
2004 JEEP WRANGLER- NAVARRE, FL
DASHBOARD COVERING OVER PASSENGER SIDE AIRBAG IS EXTREMELY STICKY. MY CONCERN IS NOT JUST FOR APPEARANCE, BUT FOR PROTECTION OF THE AIRBAG ITSELF AND THE NEED TO CONTINUALLY CLEAN THE PASSENGER SIDE WINDSHIELD DUE TO A SLIGHT FILM PRODUCED FROM THE DECAYING VINYL DASHBOARD. THIS VEHICLE IS HOUSED IN A GARAGE IN FLORIDA. *TR
Source: NHTSA WEB SITE -
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2004 JEEP WRANGLER- NORTH SMITHFIELD, RI
THE DRIVER'S SIDE LOWER CONTROL ARM MOUNT ON OUR 2004 JEEP WRANGLER BROKE OFF FROM THE FRAME WHILE DRIVING. WHILE ACCELERATING ON A CITY STREET, THERE WAS A LOUD BANG NOISE FROM UNDERNEATH THE VEHICLE, AND THE JEEP BECAME EXTREMELY DIFFICULT TO CONTROL AND STARTED WANDERING ALL OVER THE ROAD. UPON PULLING OVER AND LOOKING UNDERNEATH THE VEHICLE WE FOUND THAT THERE WERE EXTREME AMOUNTS OF RUST AND CORROSION INSIDE THE FRAME THAT WAS VISIBLE FROM THE OUTSIDE. THIS RUST CAUSED THE ENTIRE LOWER CONTROL ARM MOUNT TO BREAK OFF FROM THE FRAME. ANOTHER ROT HOLE WAS FOUND FURTHER UP THE FRAME NEAR THE TRANSMISSION SKIDPLATE/CROSS-MEMBER ASSEMBLY AS WELL.
Source: NHTSA WEB SITE -
2004 JEEP WRANGLER- ORLANDO, FL
CLOCKSPRING DEFECTIVE CAUSING NON AIRBAG DEPLOYMENT AND NON FUNCTIONING WARNING HORN.
Source: NHTSA WEB SITE -
2004 JEEP WRANGLER- NORWALK, CT
TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. WHILE DRIVING 60 MPH OVER BUMPS IN THE ROAD, THE VEHICLE BOUNCED ALL OVER THE ROAD, THE FRONT END SHOOK VIOLENTLY, AND THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE APPLIED TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT STEERING DAMPER NEEDED TO BE REPLACED. THE REPAIRS WERE PERFORMED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER A COUPLE MORE TIMES AND REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP WRANGLER- ATLANTA, GA
AT 91,500 MILES THE PCM FAILED FOR A SECOND TIME. I AM NOT CERTAIN WHEN THE FIRST FAILURE OCCURRED, BUT IT WAS SHOWN TO HAVE BEEN FLASHED PREVIOUSLY. THIS ISSUE SURFACED IN THE FORM OF A STALL OUT AT A LIGHT. WHEN ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION THE ENGINE STALLED. AFTER PARKING THE VEHICLE, TURNING OVER THE ENGINE WHILE SIMULTANEOUSLY GIVING IT GAS, THE VEHICLE TURNED OVER. ACCORDING TO THREE DIFFERENT MECHANICS THIS IS A COMMON ISSUE AMONG '04 JEEP WRANGLERS THAT THEY HAVE ENCOUNTERED RECENTLY (12 YEARS AFTER MARKET AND 2 YEARS COMPLETELY OUT OF WARRANTY). NO ONE CAN FIND A REPLACEMENT PCM BECAUSE THEY ARE NO LONGER MANUFACTURED, AND IT WAS CHRYSLER'S RECOMMENDATION THAT CUSTOMERS EXPERIENCING THIS ISSUE GO TO A SCRAP YARD TO FIND A REPLACEMENT (LIKELY TO HAVE THE SAME ISSUE). AS A CUSTOMER I AM APPALLED THAT WE ARE AWARE OF THIS ISSUE AND THERE HAVE BEEN NO RECALLS. DRIVING DOWN THE HIGHWAY MY BATTERY CHARGED TO 20 VOLTS AND COULD HAVE EXPLODED.
Source: NHTSA WEB SITE -
2004 JEEP WRANGLER- MCKEESPORT, PA
TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE REAR PASSENGER SIDE HUB BEARING AND AXLE SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND WAS REPAIRED AT 41,846, 46,297, 52,000 AND 55,600 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE