2020 JEEP WRANGLER Complaints

Wandering steering at highway speeds, unable to maintain safe control of the vehicle

While driving at highway speed needed to use the visor as my vision was lost rounding a curve into direct sunlight. Upon pulling visor down it detached from mount (now another total distraction as it was hanging while driving in highway traffic.) Very dangerous! When I researched I found many that have had the same issue.

1. Transmission lags about 2 to 3 secs when trying to accelerate from a stop, or almost complete stop. This happens often. 2. Both sun visors just fall down when driving down the road. Design is poor. They are only attached by an internal cable. This happens often.

The contact owns a 2020 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the heated steering wheel was no longer functioning as needed. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that a wire located directly behind that air bag control module within the steering wheel had frayed and melted the internal components. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 52,000.

instrument cluster failed - it is not available for inspection - it is at a dealership safety was put at risk because we could not see fuel gauge problem confirmed by dealer

Involuntary acceleration. I was coming to a stop at a major intersection, I was almost completely stopped when my Jeep began to rapidly accelerate. I pushed on the brakes as hard as I could but was unable to stop and ended up in a field on the opposite side of the road

Instrument cluster is not working. It was flashing and then went black. I have no access to oil, gas, tires, or other important warnings. I fear my safety is at risk as well as others on the road due to this malfunction.

The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the infotainment system screen was blank. The contact stated that the failure persisted. There was no warning light illuminated. Additionally, the contact stated that upon completing a routine inspection of the vehicle, he noticed that the thermostat housing was leaking. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to several unknown Technical Service Bulletins. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.

About 70-75 mph the entire vehicle shakes briefly, and steering wheel will wobble, the steering wheel will wobble uncontrollable on bumps at HWY speed. There doesn't appear to be any worn or damaged parts.

The situation detailed in document ZD8 is currently impacting my Jeep, as well as an overwhelming number of other Jeeps across the country. It is quite distressing to learn that the part I urgently need—the coolant bottle reservoir—is entirely on backorder. To make matters worse, this particular component is no longer being manufactured. What raises alarms for me is how this scenario can be regarded as acceptable at all. It prompts serious questions regarding the nature of the recall, particularly since it has been classified as voluntary. This classification appears to be quite misleading, given that the issue extends beyond just specific Vehicle Identification Numbers (VINs). In reality, the problem has a much broader reach than merely the listed VINs, impacting a wider array of vehicles than is currently being recognized. It is troubling that so many Jeep owners are left without this essential part for their vehicles, beckoning a broader reflection on the accountability of manufacturers when faced with such significant issues. The extensive impact of this situation raises urgent calls for clarity, responsibility, and action to address the needs of affected consumers. This situation not only undermines trust but also highlights the pressing need for the automotive industry to prioritize consumer safety and welfare.