2020 JEEP WRANGLER Complaints

View complaints related to 2020 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 590 complaints submitted for the 2020 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 JEEP WRANGLER
    - Pampa, TX

    Both the driver side and passenger side sun visors became disconnected from the jeep making it impossible for it to be folded up or placed into position. I had to purchase aftermarket adaptors to fix this problem.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - New Rochelle , NY

    Steering wheel gets very hot and the steering wheel and steering column start to smoke. Burning smell is toxic. This is a safety issue that needs to be repaired by Jeep.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - Venus, TX

    I have a 2020 Jeep Wrangler Unlimited Sport. The instrument cluster on my Jeep had been flashing for awhile back in 2022 and finally went completely black in December 2022. I could not see my digital speed, gas, etc. I finally took it to the dealership in July of 2023 after saving money for the repair (since it was no longer under warranty) and it ended up being the instrument cluster that went bad. $1k + repair later and here we are with other Jeeps having the instrument cluster recalled when mine fell within the criteria but I have not received anything about a refund for the recall that we had to pay for.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - Sherman Oaks, CA

    While driving on a freeway, going over 40mph if I hit a bump or do not grip to my steering wheel very very tight the steering wheel gets wobbly, and starts shaking violently for a long period of time until I slow back down to under 30mph. Luckily traffic wasn’t too bad and I was able to safely do so. But it’s dangerous to slow down that much on the freeway, especially not having complete control over the steering wheel. Has happened multiple times, not just this once.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - Flagstaff, AZ

    When driving at freeway speeds, bumps in the road cause the "death wobble". This has occured on multiple occasions. The wobble remains until the jeep comes to a complete stop.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - Ladson, SC

    My jeep tends to shake really bad when I get up to a speed of 70 mph and it’s scary. I think it’s called the death wobble and I believe I missed when there was a recall on it but no one really informed me much about it. I was hoping to please receive help. I have to drive it to get back and forth places for me and my son

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - Saint Louis, MO

    The driver-side visor in my 2020 Jeep Wrangler Unlimited JL which has been repaired previously, continues to fall out of its bracket. This presents a significant safety risk while driving in bright conditions when the visor is unavailable to block/screen sunlight.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - Foley, AL

    My Jeep wrangler required the instrument panel to be replaced due to failure. The entire console lighting went dark while I was driving. I had not information on my speed and it made me take my eyes off the road when I tried to figure out what happened I did not have an accident but my fear Jeep is not issuing a recall to all the vehicles affected. Notified them of the safety concern by in January of 2022. My vehicle was not issued in the recall and they would not cover the repair even though it was the instrument panel failure on my repair bill. I was unable to look at the mph. Submitted complaint to Jeep of instrument panel failure.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - Wildwood, MO

    The vehicle on multiple occasions has "lunged" forward while the driver had foot on the brake and the vehicle was near an idle mode. The most recent occurrence happened on/about October 21, 2024. The incident was report to Jeep Customer Service and they opened ticket number 91301121. Jeep advises to have the vehicle diagnosed but refuses to pay for the diagnoses of to verify the vehicle is safe to drive. I have advised them the vehicle is unsafe since this has occurred on multiple occasions. The latest incident involved the vehicle lunging forward 18-24" before the operator could gain control of the vehicle. The vehicle nearly missed the garage door framing and another parked vehicle in the garage. Had there been a person in front of the vehicle, they would have bee hit and the same could easily happen if a pedestrian was crossing the street in front of the vehicle.

    Source: NHTSA WEB SITE
  • 2020 JEEP WRANGLER
    - Newark, OH

    During highway speeds when terrain changes during a slight turn or just terrain changes in road jeep starts to shake and vibrate violently lasting a minute untill slowing down finally stops it

    Source: NHTSA WEB SITE