2022 JEEP WRANGLER Complaints

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My 2023 Jeep 4XE shut down in the middle of the highway in Arizona while traveling at 65 mph. The dashboard displayed an error message: “Service Charging System.” Shortly after, the vehicle experienced a total loss of power, and the screen instructed, “Put in park to start vehicle,” with a flashing “D” on the gear indicator. This has happed before in a 2022 that we traded in because we didn't feel safe driving. We have a service appointment 8/7/24 at Larry H miller Jeep in Avondale AZ.

I have received at least three 19A recall notices for my vehicle. Each time I call the dealer to schedule an appointment they tell me they have to order the part, they will call when it is in and that they are only allowed to order a certain number of parts each week. Still waiting on that call back! Yesterday when I called and was given the same "we'll order and call you", and "no I don't see anything previously ordered for you", the service clerk also told me that the 19A recall was not a big deal, not a safety issue and I didn't need to be concerned. Seriously? I don't know what else to do. I am afraid to drive this vehicle that I spent a ridiculous amount of money for. Someone should be holding Stellantis accountable. Sarasota Chrysler Dodge Jeep Ram, 7745 S. Tamiami Trail, Sarasota FL 34231 (941) 922-2400

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Jeep was parked. Charging. Neighbors ran over to tell us they saw it smoking. Electric battery ignited. Jeep caught on fire. Took 3 hours to get jeep cooled enough to tow it away. Electric battery was still at 180° when towed.

The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the rear axle warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was diagnosed with rear axle failure. The contact was informed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 17,000.

E-torque battery issue. My e-torque battery was having issues for 20k miles that caused a “stored” code to appear saying the e-torque had a fault. I started bringing in the wrangler at 35,500 miles still under bumper to bumper warranty but because it was a stored code there was no repair order issued. This continued until around 50k miles when the jeep started shutting off at low speeds. The dealer took it in and Jeep Corporate stated that because it was still a stored code they would not release the battery pack needed for the repair. The dealer fought the warranty department for 3 weeks holding on to my vehicle. They eventually returned the car to me un-repaired per Jeep Corp instruction. The check engine light came on days after it was returned to me. No repair but documented at dealer. 12 days after the car was repaired it died again rolling to a stop light and then again in the same trip. The second time, it died in rush hour traffic, with a semi truck behind me. Thankfully I was traveling at about 20 miles an hour and the semi had several car lengths behind me because it shut off as though it was so dead it was sitting in my driveway. It did start back up when I placed it in park. I drove it to the dealer where they kept it for 2 more months fighting warranty to release the battery pack. I went through five jeep cares case managers and had multiple “star cases” that were opened and closed without the dealership being made aware at times that they were closed. They finally approved the repair. I have had the vehicle returned to me and plan to sell it as soon as possible because I do not know when this next battery pack will fail.

The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 80 MPH, the vehicle suddenly lost motive power and started to decelerate. During the failure, the "Hybrid System" message was displayed. After parking and restarting the vehicle, the vehicle operated normally. The vehicle was later driven to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failure. The failure mileage was 10,500.

Turnpike driving, approximate speed 70 mph. Hit a patched/bump in road. Experienced severe vibrations and wobbling in front end. Had to pull off onto shoulder to slow and stop vibrations. Then was able to resume normal driving. This was second experience of this kind in approximately 5 months.

05/03/2024: while driving my 2022 Jeep Wrangler Sahara 4xe the vehicle unexpectedly had a complete loss of power resulting in my Jeep shutting down without warning. The warning light “service hybrid electrical system” illuminated after the I attempted to restart it. My Jeep would not restart or engage out of park. The vehicle was towed to the dealership where it remains in the same exact spot with no repair or identified problem. FCA/Stellantis is aware as I have an open case with Jeep Cares who really don’t seem to care. This complete loss of power could have resulted in a severe accident putting myself, passengers, and other drivers on the road at risk as there was no prior warning.